Bob Vitrano | Page 7

Very friendly and helpful. I was greeted right away and was asked what I was looking for. Bin took me to the car I described. He then made the buying process easy I was greeted right away and was asked what I was looking for. Bin took me to the car I described. He then made the buying process easy More

by kduff76 Verified Customer Verified Customer

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My car has been in there twice within a couple weeks for a check engine light. They were unable to diagnose the problem saying they are waiting for further guidance. Meanwhile, it appears that they comple a check engine light. They were unable to diagnose the problem saying they are waiting for further guidance. Meanwhile, it appears that they completely disabled my check engine light. More

by TIMETOCHILL99 Verified Customer Verified Customer

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Always treated nicely and my car is always in good hands with Sullivan Cadillac. Grateful. with Sullivan Cadillac. Grateful. More

by Deej1979 Verified Customer Verified Customer

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it took 2 hrs to complete a oil change and tire rotation. i have a extended warranty. good for 48 months service wrier says it has expired, so had to pay for the service. When i got home found paper work a i have a extended warranty. good for 48 months service wrier says it has expired, so had to pay for the service. When i got home found paper work and called so they reversed charge. that is not the point if bi did bnot look into it would have cost me. More

by THEVIL16675 Verified Customer Verified Customer

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Bob did an awesome job by giving me the best deal on my trade in. trade in. More

by WMB Verified Customer Verified Customer

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Very helpful. Thorough in explaining features and differences in vehicles. Patient with our decision making Thorough in explaining features and differences in vehicles. Patient with our decision making More

by lcorc2 Verified Customer Verified Customer

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Dealership worked hard to locate and bring in the exact car we were looking for. Staff was great to work with and we're pleased with the deal we got. car we were looking for. Staff was great to work with and we're pleased with the deal we got. More

by rmj2963 Verified Customer Verified Customer

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Overall a good experience. The sales process took quite a while, maybe a little longer than expected. An additional service plan was added during the finance process, which i a The sales process took quite a while, maybe a little longer than expected. An additional service plan was added during the finance process, which i approved when told, but it wasn't really explained. No extended warranty was offered for purchase. My finance options weren't reviewed, so i just assume the best choice was offered. Having worked in an Equipment dealership for 20 years, I just come to expect some things that just weren't present in this transaction. More

by alekguinn Verified Customer Verified Customer

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The sales process has been flawless with the last three cars we purchased. Service after the sale is fabulous. Everyone has been very courteous !!!! cars we purchased. Service after the sale is fabulous. Everyone has been very courteous !!!! More

by jmrw3099 Verified Customer Verified Customer

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Service- car wss finished 30+ minutes before I was informed. Sucks! Y'all might want to improve on customer satisfaction informed. Sucks! Y'all might want to improve on customer satisfaction More

by jkssjohnson Verified Customer Verified Customer

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