Bob Vitrano
Bob Vitrano at Sullivan Cadillac

Bob Vitrano | Page 7

Certified Sales & Leasing Professional

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

Contact Me
5.0
91 Reviews

Dealership Experience

8 yrs, 9 mos

Specialties & Trainings

EV Training

5.0

91 Reviews

Write a Review

91 Reviews of Bob Vitrano

January 25, 2024

Dealership Rating
Employee Rating

Always treated nicely and my car is always in good hands with Sullivan Cadillac. Grateful. More

by Deej1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Dept/Edwin Mejia

Jan 26, 2024

Sullivan Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

January 23, 2024

Dealership Rating
Employee Rating

it took 2 hrs to complete a oil change and tire rotation. i have a extended warranty. good for 48 months service wrier says it has expired, so had to pay for the service. When i got home found paper work a More

by THEVIL16675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 25, 2024

Sullivan Cadillac responded

I believe the service contract was expired but they told me they got it handled...let me know if all was ok Richard Gruber General Manager

January 17, 2024

Dealership Rating
Employee Rating

Bob did an awesome job by giving me the best deal on my trade in. More

by WMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

Sullivan Cadillac responded

Thank you for taking the time to share your kind feedback about Bob. Each employee is a valued member of the Sullivan Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sullivan Cadillac Team

January 09, 2024

Dealership Rating
Employee Rating

Very helpful. Thorough in explaining features and differences in vehicles. Patient with our decision making More

by lcorc2
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Jan 10, 2024

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

January 06, 2024

Dealership Rating
Employee Rating

Dealership worked hard to locate and bring in the exact car we were looking for. Staff was great to work with and we're pleased with the deal we got. More

by rmj2963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

December 10, 2023

Dealership Rating
Employee Rating

Overall a good experience. The sales process took quite a while, maybe a little longer than expected. An additional service plan was added during the finance process, which i a More

by alekguinn
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell

Dec 12, 2023

Sullivan Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Sullivan Cadillac Team

December 02, 2023

Dealership Rating
Employee Rating

The sales process has been flawless with the last three cars we purchased. Service after the sale is fabulous. Everyone has been very courteous !!!! More

by jmrw3099
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Sullivan Cadillac responded

Thank you for taking the time to review Sullivan Cadillac. We're glad to hear that you found the sales process to be flawless. If you have any further questions, please don't hesitate to let us know. Sincerely, The Sullivan Cadillac Team

November 30, 2023

Dealership Rating
Employee Rating

Service- car wss finished 30+ minutes before I was informed. Sucks! Y'all might want to improve on customer satisfaction More

by jkssjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Sullivan Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Sullivan Cadillac Team

November 14, 2023

Dealership Rating
Employee Rating

My salesman Bob was outstanding! !! He ensured I was taken care of and made the process very smooth. Richard the general manager was great. He worked with me to make me feel I got More

by Brian
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Nov 15, 2023

Sullivan Cadillac responded

Thank you for taking the time to write about your experience with us, Brian! At Sullivan Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Bob and Richard were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Sullivan Cadillac Team

November 10, 2023

Dealership Rating
Employee Rating

Sullivan Cadillac is my go to place for my vehicle purchases and service. Jamie Daigle always gets it handled when I need something serviced with my vehicle. More

by jtrott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell, Joey Frampton, Jared Reynolds, James Betancourt , Jessica Perez, Ronnie Rodriguez, Joseph Trott

Nov 13, 2023

Sullivan Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sullivan Cadillac Team

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