Bob Vitrano | Page 6

Everything was fine, i think it would be nice for the Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards poi Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards points to use to pay for service. More

by Donna Rodriquez Verified Customer Verified Customer

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I don't feel the car was ready for delivery. It looked beautiful, but the tire light came on while driving home. they were all about 8 to 9 pounds under inflated, which is very important on an E It looked beautiful, but the tire light came on while driving home. they were all about 8 to 9 pounds under inflated, which is very important on an EV. When I went to use the windshield wipers, they made so much noise I had to order new ones. All in all we love the car. More

by silvesterc50 Verified Customer Verified Customer

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Only reason for the 4, is the quality of product offered for the ceramic coating is subpar at best but made out to seem like a great deal. Our salesman, Bob, was great. Very patient and got us in and out for the ceramic coating is subpar at best but made out to seem like a great deal. Our salesman, Bob, was great. Very patient and got us in and out at our pace. Another salesman, Mike, who didn’t even sell us the car went above and beyond for my kids. My youngest fell and scraped her knees while I was test driving the car I purchased. He gave her a pink toy car to help ease and distract from the pain. I had two other kids and when I returned the next day for my ceramic coating, he gave me two more toy cars for my other children since he didn’t have any more the day before and felt bad that they didn’t get one. The extra mile the staff took to make sure we felt appreciated for our business and not just another customer is why I would be a returning customer and recommend this dealership. More

by RayBald Verified Customer Verified Customer

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One of the best experiences buying car I have had no pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here More

by bdr611 Verified Customer Verified Customer

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Good experience. Bob was patient as we shifted gears from vehicle to vehicle. Worth the 45 minute drive. Bob was patient as we shifted gears from vehicle to vehicle. Worth the 45 minute drive. More

by Jono Verified Customer Verified Customer

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Great customer experience from start to finish by all involved. They were able to locate the the vehicle desired promptly. Highly recommend the Sullivan Cadillac experience!!! I look forward to workin involved. They were able to locate the the vehicle desired promptly. Highly recommend the Sullivan Cadillac experience!!! I look forward to working with the Service Dept in the future as needed. More

by dmccoy921 Verified Customer Verified Customer

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Great service department great communication . All work was do quick and right. We will use again All work was do quick and right. We will use again More

by YANKEEBOY01 Verified Customer Verified Customer

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No doubt had to be the best experience ever at any dealership I have ever had, I will gladly drive the distance for this kind of service. dealership I have ever had, I will gladly drive the distance for this kind of service. More

by hnonne03 Verified Customer Verified Customer

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Loved working with Sullivan Cadillac. They really are great and very were very patient with me. Bob & Joe were excellent to work with. They really are great and very were very patient with me. Bob & Joe were excellent to work with. More

by bmcaldwell24 Verified Customer Verified Customer

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Bob Vitrano, was our sale representative. he was very helpful throughout the process deal went very smooth. he was very helpful throughout the process deal went very smooth. More

by draglin Verified Customer Verified Customer

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