Bob Vitrano
Bob Vitrano at Sullivan Cadillac

Bob Vitrano | Page 6

Certified Sales & Leasing Professional

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

Contact Me
5.0
91 Reviews

Dealership Experience

8 yrs, 9 mos

Specialties & Trainings

EV Training

5.0

91 Reviews

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91 Reviews of Bob Vitrano

May 01, 2024

Dealership Rating
Employee Rating

Only reason for the 4, is the quality of product offered for the ceramic coating is subpar at best but made out to seem like a great deal. Our salesman, Bob, was great. Very patient and got us in and out More

by RayBald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Mike Dallett

May 03, 2024

Sullivan Cadillac responded

Ray, we are glad to hear that your visit was an overall positive one and that our team provided a comfortable, welcoming experience for you and your family. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sullivan Cadillac Team

April 26, 2024

Dealership Rating
Employee Rating

One of the best experiences buying car I have had no pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here More

by bdr611
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Apr 29, 2024

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

April 11, 2024

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Employee Rating

Good experience. Bob was patient as we shifted gears from vehicle to vehicle. Worth the 45 minute drive. More

by Jono
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 12, 2024

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

April 11, 2024

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Employee Rating

Great customer experience from start to finish by all involved. They were able to locate the the vehicle desired promptly. Highly recommend the Sullivan Cadillac experience!!! I look forward to workin More

by dmccoy921
Recommend Dealer
Yes
Apr 12, 2024

Sullivan Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Sullivan Cadillac Team

April 10, 2024

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Employee Rating

Great service department great communication . All work was do quick and right. We will use again More

by YANKEEBOY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sowell

Apr 12, 2024

Sullivan Cadillac responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sullivan Cadillac Team

April 06, 2024

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No doubt had to be the best experience ever at any dealership I have ever had, I will gladly drive the distance for this kind of service. More

by hnonne03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton, Jared Reynolds, James Betancourt , Mike Dallett, Christina Jones, Jake Jordan, Jessica Perez, Ronnie Rodriguez, Reece Vaughan-Edwards, Jeff

Apr 09, 2024

Sullivan Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

March 11, 2024

Dealership Rating
Employee Rating

Loved working with Sullivan Cadillac. They really are great and very were very patient with me. Bob & Joe were excellent to work with. More

by bmcaldwell24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Trott

Mar 13, 2024

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

February 29, 2024

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Employee Rating

Bob Vitrano, was our sale representative. he was very helpful throughout the process deal went very smooth. More

by draglin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 01, 2024

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

February 24, 2024

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Employee Rating

Very friendly and helpful. I was greeted right away and was asked what I was looking for. Bin took me to the car I described. He then made the buying process easy More

by kduff76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Sullivan Cadillac responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Sullivan Cadillac Team

January 27, 2024

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Employee Rating

My car has been in there twice within a couple weeks for a check engine light. They were unable to diagnose the problem saying they are waiting for further guidance. Meanwhile, it appears that they comple More

by TIMETOCHILL99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Sullivan Cadillac responded

We appreciate your feedback about your experience with us. We take customer feedback seriously and are working hard to ensure that all customers have a positive experience. Please reach out to us if you would like to discuss this further. Sincerely, The Sullivan Cadillac Team

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