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Bob Ward

Overview Reviews (8) Inventory (170)

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Bob Ward

Product Specialist

Torrington Hyundai

1446 E Main St
Torrington, CT 06790

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4.8

8 Reviews

Overview Reviews (8) Inventory (170)

4.8

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Bob Ward

July 13, 2026

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Employee Rating

They are excellent and professional. They take time to listen and show concern for your needs. They take time to listen and show concern for your needs. More

by JERRYC10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon Alfano, Mike Lovallo

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Jul 13, 2026 -

Torrington Hyundai responded

We appreciate your kind words about our team’s professionalism and attentiveness during your Santa Cruz service. It’s great to know we took time to address your needs. We look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

July 05, 2026

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Employee Rating

Very friendly as soon as we walked in. Ask my daughter and myself if we wanted anything to drink. The process was fun and excited for myself and my daughter as it is her new car for colleg Ask my daughter and myself if we wanted anything to drink. The process was fun and excited for myself and my daughter as it is her new car for college. Thank you More

by chrisgervais

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dave Alfano, Jon Alfano, Mike Lovallo

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Jul 05, 2026 -

Torrington Hyundai responded

It’s fantastic that your visit started with a warm greeting and a drink for you and your daughter. We’re happy the process felt fun and that her new Hyundai Kona will accompany her to college. Thanks for sharing your experience and congratulations on your Kona! Jon Alfano President jon@torringtonhyundai.com

July 02, 2026

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Employee Rating

This was my first purchase from Torrington Hyundai. My sales consultant, Robert Ward was extremely knowledgeable and very respectful. Mike in finance took his time explaining all forms in detail. Thi My sales consultant, Robert Ward was extremely knowledgeable and very respectful. Mike in finance took his time explaining all forms in detail. This was overall a great buying experience. More

by FCalzone

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gary Synott, Mike Lovallo

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Jul 02, 2026 -

Torrington Hyundai responded

Thank you for choosing us for your first Hyundai purchase. It’s wonderful to hear Bob was so knowledgeable and respectful, and that Mike took the time to walk you through every detail. We’re glad the buying process went smoothly and look forward to assisting you again. Jon Alfano President jon@torringtonhyundai.com

June 19, 2026

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Employee Rating

Excellent service on my car every time. Courteous, knowledgeable, informative. A little trouble connecting on phone recently, maybe a staff shortage? Courteous, knowledgeable, informative. A little trouble connecting on phone recently, maybe a staff shortage? More

by lsdenton123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Lovallo

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Jun 22, 2026 -

Torrington Hyundai responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Jon Alfano President jon@torringtonhyundai.com

June 18, 2026

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Wonderful to deal with. Helpful, friendly and no pressure. It felt like old home week. Helpful, friendly and no pressure. It felt like old home week. More

by dmjones822

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Lovallo

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Jun 18, 2026 -

Torrington Hyundai responded

Thank you for sharing your experience. We’re pleased our team provided helpful, friendly, and pressure-free service on your Hyundai Tucson. It’s great to know it felt like a familiar visit; we look forward to seeing you again. Jon Alfano President jon@torringtonhyundai.com

June 08, 2026

Dealership Rating

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We were treated fairly and with respect. This is the 5th vehicle purchased at this dealership. This is the 5th vehicle purchased at this dealership. More

by dkurtz277

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gary Synott, Mike Lovallo , John Alfano

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Jun 08, 2026 -

Torrington Hyundai responded

We appreciate your loyalty in purchasing a fifth Hyundai with us. It’s great to know you felt treated with respect throughout the process. We look forward to welcoming you back. Jon Alfano President jon@torringtonhyundai.com

May 25, 2026

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Great Service and Wonderful employees. You can tell that they really care about their customers. You can tell that they really care about their customers. More

by sarahcolquhoun93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Alfano, Gary Synott, Jon Alfano, Jordan DeLayo, Hunter Mikita, Mike Haas, Mike Keeler, Mike Lovallo

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May 25, 2026 -

Torrington Hyundai responded

Thank you for recognizing our team’s dedication during your Hyundai Tucson service. It’s rewarding to know you felt well cared for. We’re here if you need any assistance in the future. Jon Alfano President jon@torringtonhyundai.com

May 15, 2026

Dealership Rating

Employee Rating

I don't know Gary Synot, but Bob Ward was very helpful and accommodating. He was a pleasure to deal with and accommodating. He was a pleasure to deal with More

by rbirardi

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gary Synott, Mike Lovallo

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May 15, 2026 -

Torrington Hyundai responded

We appreciate the 5-star rating and are thrilled Bob was accommodating and made your used Hyundai Tucson purchase a pleasure. Enjoy your Tucson and we look forward to serving you again. Jon Alfano President jon@torringtonhyundai.com

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