Bob Whay | Page 71

Excellent Customer Service Dave was the most accommodating, flexible and approachable sales professional I have worked with. He made certain we were comfortable with the purchas Dave was the most accommodating, flexible and approachable sales professional I have worked with. He made certain we were comfortable with the purchase, allowing an overnight test drive in addition to being very accessible/responsive. I appreciated his approach, letting the product sell itself - not pushy at all! Great overall customer service. We will certainly be back for our next vehicle purchase. More

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We Finally Got what we Wanted We started our search for the purchase of a BMW X-1 about 6-8 weeks back..We actually shopped around 3 near by states with five different dealers.Even We started our search for the purchase of a BMW X-1 about 6-8 weeks back..We actually shopped around 3 near by states with five different dealers.Even with our first talk with Brandon Giganti of west St.Louis BMW,we decided to go with this dealer.The sales person mentioned above was very nice,kept his words and was exceptionally very quick in his response to our questions.Finally on 31 st August we got our BMW X-1 to our satisfaction. I also wish to mention that Bob Whay of finance department was very helpful in making the paper work easy for us. More

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Purchase of 2016 740i Veronica Tran was very helpful in the purchase of our BMW, she was responsive, available regardless of the time we contacted her. She worked with us t Veronica Tran was very helpful in the purchase of our BMW, she was responsive, available regardless of the time we contacted her. She worked with us to get the deal we wanted and the rest was history.💜 when we arrived she was there for us and the vehicle was ready. We were able to drive it in the city and on the Hwy. the ride was exceptional! This was our 2nd BMW and we know our next purchase will be with Verona at BMW of West St Louis, it’s only a 4 1/2 hour drive from Memphis. Thanks Veronica and Team!! More

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Brandon Giganti Brandon was a pleasure to deal with. He was knowledgeable and made the buying process seamless. We highly recommend Brandon Giganti for all your new o Brandon was a pleasure to deal with. He was knowledgeable and made the buying process seamless. We highly recommend Brandon Giganti for all your new or used car needs More

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Almost perfect We had a lovely time.. compared to all the times we purchased cars, this by far was a great experience. Johnny is great! Mr. Suntrup was great! The ma We had a lovely time.. compared to all the times we purchased cars, this by far was a great experience. Johnny is great! Mr. Suntrup was great! The manager and credit guy was awesome! We appreciate their integrity. Only thing, we hadn't had the car but a few days, things weren't working properly, I took it in before leaving out of town, they got me in right away. I thought that was great. Unfortunately my experience was disappointing. I felt as if the technician did not believe me, and corrected my wording several times. I now have it scheduled the items to get fixed.. ( they said it was "certified," I think someone missed it) hopefully when we go in to fix it, it will make up for the mishap. More

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Wonderful experience! Adam was wonderful!! He treated us like family and went above and beyond for us!! We were buying a less expensive car for our son and we were treated Adam was wonderful!! He treated us like family and went above and beyond for us!! We were buying a less expensive car for our son and we were treated as if we were buying a brand new car! We have never had a better car buying experience!! Bob took the time to try and get us a good interest rate, and did not mind at all when we decided not to finance after all. Steven was very welcoming and friendly. We will definitely be back when we are in the market for another car. More

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Never expected to walk out with a new BMW but so glad we did The entire sales team made our buying experience smooth and easy. They were friendly and professional and very willing to work with us. Love our new The entire sales team made our buying experience smooth and easy. They were friendly and professional and very willing to work with us. Love our new car! More

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Everyone was helpful Veronica Tran was so helpful in helping us to consider our needs while listening to our wants. Everyone we met were nice, friendly and offered to pro Veronica Tran was so helpful in helping us to consider our needs while listening to our wants. Everyone we met were nice, friendly and offered to provide any information we needed. Even though we chose a different brand this time we will consider BMW West County in the future. More

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Highly Recommend! Fantastic customer service and great prices! Rami at BMW of West St. Louis made the process of buying a new vehicle easy and fun! We will be back in t Fantastic customer service and great prices! Rami at BMW of West St. Louis made the process of buying a new vehicle easy and fun! We will be back in the future! More

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I recommend this dealership it has excellent services! Because it was exceptionally good. From sales through administration was no problem. Very short delays during my stay. They let me have a car for lunc Because it was exceptionally good. From sales through administration was no problem. Very short delays during my stay. They let me have a car for lunch while the automobile was getting ready. Thanks to all. More

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