Bob Whay | Page 75

Superior service reasonable prices Veronica Tran was very helpful. She took time to listen to what I wanted and found the right car for me. Although I didn’t end up buying a BMW, their Veronica Tran was very helpful. She took time to listen to what I wanted and found the right car for me. Although I didn’t end up buying a BMW, their prices are very reasonable. I found a low mileage Acura and am very happy. Everyone at the dealership was very friendly financing and paperwork all handled smoothly. More

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5th time BMW owner - Very pleased My first BMW was from BMW West St. Louis. I was pleased with their customer service back then and am still pleased with how personable, accommodating My first BMW was from BMW West St. Louis. I was pleased with their customer service back then and am still pleased with how personable, accommodating and patient they are. I did not make the process very easy, but, Rami and Bob were both great in making sure I was completely comfortable with my purchase, once I finally made my decision. I came in looking at a used vehicle, and left with a 2019. Victoria was also great with initially helping me. More

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Amazing client service in getting me my dream car. This team went above a beyond to get me my dream car even though I live across the country. The fact that I live on the east coast was no obstacle wha This team went above a beyond to get me my dream car even though I live across the country. The fact that I live on the east coast was no obstacle whatsoever! They calculated the taxes and registration fees perfectly. Not an easy task. More

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Brandon was awesome, from start to finish! Brandon was very informative and accommodating from the minute we told him what we were looking for. I was very indecisive and he was patient and fle Brandon was very informative and accommodating from the minute we told him what we were looking for. I was very indecisive and he was patient and flexible. Once we made a decision, the transaction was smoothe and quick and Brandon even delivered the car to us! More

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Best car buying experience Friendly, informative, helpful, customer first attitude. Everyone was great to work with and they were helpful in managing the car buying process. Be Friendly, informative, helpful, customer first attitude. Everyone was great to work with and they were helpful in managing the car buying process. Best car buying experience I’ve had. More

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Phenomenal experience! Great experience from start to finish. Beautifully presented with a big red bow! It looked great against the magnetic grey paint! The Mustang was as g Great experience from start to finish. Beautifully presented with a big red bow! It looked great against the magnetic grey paint! The Mustang was as good and even better than expected. :) It was priced very competitively for the market as well, based on many others I compared it too! Glad I was able to catch it in time! Veronica did an outstanding job listening to my needs and communicating with me based on my night schedule! The paperwork side of things was also very smooth and easy to understand. My trade in was also met with a respectable offer that I could not refuse. Highly recommended BMW of West St. Louis and their team members! Very friendly staff! :) Thank you guys for working hard to make this GT350 real for me! I LOVE IT! Paul More

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BEYOND exceptional!! Went to several dealerships before my purchase. Best BMW dealership in St. Louis! Salesman was Mike Kuhlmann, he was wonderful...honest and was not h Went to several dealerships before my purchase. Best BMW dealership in St. Louis! Salesman was Mike Kuhlmann, he was wonderful...honest and was not hard selling. This was my first car purchase without a male and I was a bit nervous...why did I wait so long?! I won't buy another car from another dealership and Mike will definitely have a repeat customer, More

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Great service for used car purchase Everyone we dealt with was nice and helpful, even with us buying a non BMW used vehicle. Brandon, our salesman was not only professional but went abov Everyone we dealt with was nice and helpful, even with us buying a non BMW used vehicle. Brandon, our salesman was not only professional but went above and beyond to provide excellent service. He even stayed late to help detail our vehicle to have it ready earlier than was promised. More

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Best Customer Service hands down! BMW of West St Louis is the best dealer in the area. I have been to others and have come back to this dealership because of their stellar customer ser BMW of West St Louis is the best dealer in the area. I have been to others and have come back to this dealership because of their stellar customer service, sales and service staff and management. This is the third car I have purchased from them and Brandon Giganti and will come back for my next one too! More

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Great Customer Service The sales staff at BMW of West St Louis are grreat. Very personable and friendly. They went above and beyond to make sure we had a great experience, a The sales staff at BMW of West St Louis are grreat. Very personable and friendly. They went above and beyond to make sure we had a great experience, and we did. We love our 2019 BMW X3 and Veronica Tran is the best. Brandon Giganti helped us see the overall value in our deal. Bob Whay in F & I was great and made sure we had the products that fit our needs. And Tahj (not Mahal) Grimes was so fun. He helped us navigate the new, amazing electrinonics and did it with humor and spirit. It was just an overall great experience. More

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