Bob Zeihen

Have been a loyal Palmen customer for over 20 years. I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the ca I visited the dealership, and sat down with my salesman, after determining which specific model I wanted, we negotiated a price and picked up the car a few days later. More

by LEONARD8 Verified Customer Verified Customer

Report | Print

Thank the manger for his bad SERVICE due to trying to run a second credit report from someone with a score of 835 according to my new dealership makes at least 120k per year, owns a 400k house, and getting a a second credit report from someone with a score of 835 according to my new dealership makes at least 120k per year, owns a 400k house, and getting a trace offer of 33k for my 2023 ram 1500 which I paid CASH for it Now you tell me what wrong with ………THIS STORY…..I FORGOT to tell you …….I AM BLACK!!!!!…here is my new truck paid CASH for I bought this 67k truck for 50k with the BELLS and Whistles in ILLINOIS What is there to TALK——> ABOUT!! TV, RADIO, and media will be involved to understand your racial preferences play into this situation Sent from my iPhone More

Report | Print

Everyone was pleasant and there was no pressure. We felt we were treated fairly and were very pleased with the whole experience. We felt we were treated fairly and were very pleased with the whole experience. More

Report | Print

Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive. Determined the need for replacement parts and ordered them. Will let me know when they arrive. More

by dcxredx Verified Customer Verified Customer

Report | Print

This is the second time I have purchased from this dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen. dealership and am very pleased with their customer service. I recommend working with Bob Zeihen at Palmen. More

by ELK082880 Verified Customer Verified Customer

Report | Print

Always great service, washed my vehicle when done and kept me informed of progress or any additional issues that needed to be addressed. kept me informed of progress or any additional issues that needed to be addressed. More

by dcxredx Verified Customer Verified Customer

Report | Print

Patti in the service department went above and beyond to help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of t help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of the way! More

by jimmysels19 Verified Customer Verified Customer

Report | Print

Randy is awesome to work with and goes above and beyond to make sure you are happy! I visited 6 other dealerships and Randy found what I could not at others! He went above and beyond to find my dream truck to make sure you are happy! I visited 6 other dealerships and Randy found what I could not at others! He went above and beyond to find my dream truck! Great man! Professional and extremely helpful and friendly More

by HTLloyd74 Verified Customer Verified Customer

Report | Print

Always very clean and following Covid-19 protocols. Attention to details and needs of the customer. When service has been completed, the vehicle is very clean. Attention to details and needs of the customer. When service has been completed, the vehicle is very clean. More

by dcxredx Verified Customer Verified Customer

Report | Print

Very helpful, found me the exact vehicle I wanted and completed the sale quickly. Would recommend to anyone looking for a new Jeep Grand Cherokee completed the sale quickly. Would recommend to anyone looking for a new Jeep Grand Cherokee More

by CMARTIN006 Verified Customer Verified Customer

Report | Print