Bob Zeihen
Bob Zeihen at Palmen Dodge Chrysler Jeep Of Racine

Bob Zeihen | Page 3

Sales and Leasing Consultant

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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130 Reviews

I'm a lifetime Kenosha resident who's spent a lifetime in the car business! I've been helping customers find their perfect vehicles for over thirty years. Since I've been in "the biz" for so long, I've sold just about every make/model imaginable. My philosophy is to listen and pay close attention to your needs and wants in your new vehicle. In my down time I enjoy spending time with my family and my favorite dog Boomer. My wife and I find all the best places to eat so if you need recommendations for vehicles OR restaurants, just let me know :)

Dealership Experience

30 yrs, 2 mos

Industry Experience

41 yrs, 2 mos

Specialties & Trainings

Leasing

Sales

not yet
rated

130 Reviews

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130 Reviews of Bob Zeihen

November 19, 2020

Dealership Rating
Employee Rating

Excellent service. Didn’t take all day like a lot of other dealers. Will always buy from your dealership and will tell other people if there looking for a vehicle. More

by bikerfredy229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Krikau, Sergio Duran , Nick Barsuli, Tom Berlin, Matt Collins, Jennifer Mora, Randy Rogers

October 08, 2020

Dealership Rating
Employee Rating

Everyone is friendly and helpful, always willing to help with any problem you are having. I've mostly delt with Patti (she's the best!), but have never had a problem with anyone in the service department. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patti O

October 02, 2020

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Employee Rating

Not happy with the service I got. When I bought the truck their was a problem with the brake assist. I was told it would be taken care of but lt was not. So poor service not happy. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wally Clark

Oct 19, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review and taking my call the other day. Both are appreciated, as all customer feedback is valuable and helpful to our dealership. I am glad we were able to discuss your situation and us both having a better understanding of where things are at right now, nearly five months after your purchase. Please feel free to contact me or Bob directly if you change your mind and wish to have the repairs done with us paying half of what you were quoted and we can get that set up for you, while also providing a loaner vehicle if you wish. Thank-you for your patience and understanding, and have a nice day! Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

Oct 02, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review. I would be happy to look into this further but unfortunately DealerRater only provides us with your screen name, Jim. If you could respond to me here with the last name of the person the vehicle was written up under and the type of vehicle I can investigate and reply as soon as possible. You can also feel free to call me if you prefer. Thank-you, and have a nice day! Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

Oct 08, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review and taking my call the other day. Both are appreciated, as all customer feedback is valuable and helpful to our dealership. I am glad we were able to discuss your situation and us both having a better understanding of where things are at right now, nearly five months after your purchase. Please feel free to contact me or Bob directly if you change your mind and wish to have the repairs done with us paying half of what you were quoted and we can get that set up for you, while also providing a loaner vehicle if you wish. Thank-you for your patience and understanding, and have a nice day! Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

Oct 03, 2020

Jim responded

James kottke. 2011 dodge ram Laramie

Oct 08, 2020

Jim responded

Thanks Jim for taking the time to follow up with me on my truck.

September 30, 2020

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Employee Rating

Bob Zehein was great to work with. Knowledgeable, not pushy, and really listened to what I wanted. Financing was smooth and quick. Overall very welcoming and wonderful experience. More

by cornelius_ej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gastaldi, Teddy Hendrix

September 18, 2020

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Employee Rating

It was a super easy process to deal with Teddy and Bob. I have bought many cars over the years and had bad experience, but this was a delight. More

by Mcarpen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teddy Hendrix

September 16, 2020

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Employee Rating

Bought a dodge caravan and absolutely love it. The salesman I dealt with was very friendly , helpful , and made sure I got everything I needed. Also followed up with me after I got my vehicle! Bob was More

by Huntingal21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gastaldi, Teddy Hendrix, Jessica Spencer

September 15, 2020

Dealership Rating
Employee Rating

Bob and the team were simply awesome! I have been going to see Bob for all my cars and I wouldn’t have it any other way. More

by wernotredame13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gastaldi, Ron Ward

September 02, 2020

Dealership Rating
Employee Rating

My dad has dealt with palmen in the past and I was in the market for a used vehicle. Had been to other dealerships and private party and the dishonesty was amazing! A vehicle popped up and we came to palmen More

by jnowik69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gastaldi, Ron Ward

August 14, 2020

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Employee Rating

Lease was up on old truck, cane in to see what my options were, was able to make a new lease affordable for me, thank you More

by Jhenderson51662
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gastaldi

August 06, 2020

Dealership Rating
Employee Rating

Great customer service! Always makes you feel like family every time you come in for a visit. I am very satisfied and recommend this to other people More

by jdemarco2881
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gastaldi

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