Bobby Gio | Page 6

Pleasant Experience Let me begin by saying I HATE car shopping. It is something I usually dread. However, this experience was very different. Bob Gio provided us with an Let me begin by saying I HATE car shopping. It is something I usually dread. However, this experience was very different. Bob Gio provided us with an easy, hassle-free experience. He was professional and knowledgeable. If you are looking for a pressure free, easy and pleasurable experience, Bobby is your man! More

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Great Experience Went in to look with my wife because he Nissan lease was up in a few weeks. I usually dread these places. Expect the worse of people trying to dump ca Went in to look with my wife because he Nissan lease was up in a few weeks. I usually dread these places. Expect the worse of people trying to dump cars on unsuspecting buyers (like Jeep does). But not at island acura. We were greeted by the receptionist who asked if we wanted to talk to a sales rep, we wanted to look before we were hassled(we thought). After about 15 minutes we asked for a salesman. We were greeted by Bobby Gio. He was very kind and honest. we told him what we liked and what we wanted to spend. we took a test drive. she choose her car and out of curiosity i asked what my jeep was worth to them. they gave me very fair number. the manager Tony also came over to see how the process was going, he was nice and professional. a few hours later we came back to pick up our new cars. it was a hassle free environment there. Bobby was great with everything, taking my jeep and taking my wives lease. Would DEFINITELY recommend island acura. thanks Bobby! it was a pleasure! will be back!! More

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Superb experience My husband and I leased a new 2018 mdx and Bob got us a great deal on it. He was completely upfront and honest about everything....didn't hide any fee My husband and I leased a new 2018 mdx and Bob got us a great deal on it. He was completely upfront and honest about everything....didn't hide any fees or information. He worked with his boss to get us a lower monthly rate. He took time to stay late and explain every detail so we were well aware of everything. Would definitely do business with again! More

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Piece of Mind I have been going to Island Acura for the past 20 years and always get impeccable service. From the moment I walk in to picking up my new car, Bobb I have been going to Island Acura for the past 20 years and always get impeccable service. From the moment I walk in to picking up my new car, Bobby G has been amazing!!!! He cares about the customer and makes sure you get quality service! I highly recommend going to this dealership for your next car! More

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Excellent Bob "Gio" Garchitorena was extremely helpful in describing all the features and then demonstrating and setting them up for me. He was very pleasant to Bob "Gio" Garchitorena was extremely helpful in describing all the features and then demonstrating and setting them up for me. He was very pleasant to work with and did everything possible to meet my needs. More

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Not your typical "Car Dealership" I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typica I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typical car dealership". The General Manager Frank Onolfi runs this business in a very professional, friendly manner. As soon as you walk in you are treated like "family". They are NOT pushy, obnoxious or arrogant like some dealerships are. This all starts from the top - Frank Onolfi! You are always greeted with a friendly smile - even after the "deal is done". I just leased another vehicle (2018 RDX) from this dealership on Tuesday 8/8/17. Once again, nothing has changed! Greeted like "family" - sat down with "my personal Salesperson" - Bob Gio. Bob is friendly, knowledgeable, professional and very competent! We went over the numbers that we both were comfortable with - he was NOT pushy in any way! The contract was signed - all within an hour! I returned yesterday (Wednesday 8/10/17) at 11am. Bob had the car waiting, he went over EVERY DETAIL and FUNCTION of the car with my wife and I. He was very patient and articulate. We went back inside to finish up the paperwork and we were done within the hour - now that is how to run a dealership and how to sell a car!!!! GREAT JOB Frank and Bob. Now something about the service department. I have been servicing my cars here for years. I have been dealing with Joe Robinson. Joe is always accommodating - never sells you more than what you need. Another true professional in his field. He returns your car in a timely manner - serviced and washed! Another reflection of how this dealership is operated! Great job Joe! If you want a positive experience with excellent salesmanship and service Island Acura is the dealership! One last thing - this dealership was recently remodeled - beautiful job! More

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Where's the EASY button??!! I only have words of gratitude and appreciation for this dealership! I was treated with respect and matter of fact business terms....which is what I only have words of gratitude and appreciation for this dealership! I was treated with respect and matter of fact business terms....which is what I like! The vehicle I had scheduled to go see was prepped for me prior to my expected arrival time and I was able to go for my test drive minutes after arriving. Once the test drive was over it was time to talk numbers and it wasn't a hassle of walks to a pretend managers approval. The dealing was a straight shot and done!! From the moment I walked in with my scheduled appointment to the time I left was 1hr and 12m!! I had visited 5 dealerships within that week and by far Island Acura made the experience such a pleasant one. I traveled from New Jersey to Long Island and they made me feel that it was ALL worth it because I got the vehicle I was looking for within a pleasant and inviting environment. Thank you Island Acura especially the group I dealt with directly-Rocky T, Bobby G and the finance guy Jim!!! You guys definitely kept my smile on through the whole process!!! More

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Great car, great salesman, great dealership! Walked into Island Acura and met Bob "Gio". Dressed better than a Wall Street lawyer, we chatted, looked at the car I was interested (an RDX) and ran Walked into Island Acura and met Bob "Gio". Dressed better than a Wall Street lawyer, we chatted, looked at the car I was interested (an RDX) and ran some numbers.... and left. Very pleasant, no pressure, very friendly. We told him we were "just looking" and he still took the time to spend a half hour getting to know us and our preferences. We came back a week later, no appointment and he immediately greeted us by name. We were ready to pull the trigger and did so on a nice lease. No pain, no fuss. He said he could return my existing Chrysler for me and save a lot of inconvenience doing that. Just picked up the car last night and he patiently went through all the bells and whistles. He apologized for the weather (raining!) but all was done under cover and in a orderly fashion. Very friendly, yet very business-like... not his first rodeo! I look forward to enjoying my new car and visiting the dealership in the future (did I mention free car washes during the entire lease?)! More

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Excellent Salesman every step of the way. This was our 2nd Acura. We leased prior vehicle from another dealer but wanted one closer to home. After calling a few dealers, we decided immediatel This was our 2nd Acura. We leased prior vehicle from another dealer but wanted one closer to home. After calling a few dealers, we decided immediately Bob Gio was our guy. He was competitive with price and explained all details of the lease package and car features very clearly. He knows his stuff and is a pleasure to deal with. Even after the car transaction, I called back with a few minor questions and he returned each call promptly. Bob is a one of a kind salesperson. He goes the extra mile for his clients. More

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Very professional Our salesperson Bob G was extremely professional. He took his time, was not pushy, very personable and there was no back and forth with a "deal". It Our salesperson Bob G was extremely professional. He took his time, was not pushy, very personable and there was no back and forth with a "deal". It was cut and dry. What a difference from other dealerships. Great person to deal with and I love my car!!! More

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