Bobby Gray | Page 23

The customer service was an is horrible From the day I drove off with the vehicle I wasn't pleased with the service noticed it was body damage to the car let my salesman know an he was like From the day I drove off with the vehicle I wasn't pleased with the service noticed it was body damage to the car let my salesman know an he was like bring it back an we will take care of it. It was going on a month of back an forth phone calls an going up to the dealership an the issue was never resolved until talking to a manager who then said they weren't responsible I also had a issue of the rubber on the back right door which also took just as long they said they put glue on it an it was repaired come to find out it wasn't because it came out of place again no one there communicates with each other my tags hasn't come on time someone different would contact me about info about my tags because they filled out their paper work wrong which meant I had to go back up to the dealership to get an extension when I was calling up there to speak to someone about my frustrations the girl at the front desk always transferred me to someone I didn't need to speak with or they couldn't even help with the situations I wouldn't recommend anyone to go there if I were to do over I wouldn't not of went there very unhappy with them More

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BACK AGAIN ITS TAKES SEVERAL REPAIR ATTEMPTS TO GET IT RIGHT,AFTER YOU PAY ALOT OF MONEY.WHEN YOU WALK IN I NEVER REALLY HEAR ANYONE SAY MAY I HELP YOU.THE SERVI ITS TAKES SEVERAL REPAIR ATTEMPTS TO GET IT RIGHT,AFTER YOU PAY ALOT OF MONEY.WHEN YOU WALK IN I NEVER REALLY HEAR ANYONE SAY MAY I HELP YOU.THE SERVICE REPS ARE FAST TALKING AND ALMOST TRY TO BRUSH YOU OFF. I HAVE SPENT SO MUCH MONEY FOR REPAIRS WHICH ARE NEVER FIXED CORRECTLY THE FIRST TIME.I AM BACK AGAIN WITH THE SAME PROBLEMS WHICH WAS SUPPOSE TO HAVE BEEN FIXED.THIS TIME IT WILL BE SOMETHING NEW TO REPAIR.YOU THINK BY GOING TO THE DEALER THEY WOULD BE BETTER THAN THE NEIGHBOR MECH,.YOU ALMOST DON'T HAVE A CHOICE.YOU NEED YOUR VEHICLE FIXED. R FAX. More

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Dear Mrs. Caruso: It was my pleasure giving Sheehy Dear Mrs. Caruso: It was my pleasure giving Sheehy Ford Marlow Heights my business. I am also confident that I will truly enjoy my 2010 Ford Escap Dear Mrs. Caruso: It was my pleasure giving Sheehy Ford Marlow Heights my business. I am also confident that I will truly enjoy my 2010 Ford Escape. Thank you again for all your help. In closing, I want to thank Sonny Betancourt, Tiffany A. Sanders, Bobby Gray and Tricia Pruitt. Sheehy Ford is very fortunate to have these good people working for them. They all have beautiful personalities, outstanding work habits and they deal with people in a professional manner in addition to making things happen. All of them are the BEST!!!!! Bobby Gray has been my service advisor for the last 5 years and I would not trade him in for anyone else. More

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