Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard | Page 32

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
786 Reviews
4.9

786 Reviews

Write a Review

786 Reviews of Bobby Howard

January 08, 2024

Dealership Rating
Employee Rating

Bobby Howard and the team are excellent. They always provide great service and explanations, I always feel like they are helping me to get the right service. More

by hsconyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Bobby Howard and our team consistently provide excellent service and helpful guidance. We appreciate your feedback!

January 08, 2024

Dealership Rating
Employee Rating

A very professional team that does not just talk about words, but actually acts! I recently purchased a Honda CR-V, appreciate all the managers and especially Derrick, very good people! I'm very pleased w More

by Adyl A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avtar Ghuman, Derrick Gayle, Thomas Phelps, JJ Quest , Clay Fenwick, Marshall Gerald

Oct 02, 2025

Honda of the Avenues responded

Thank you for your kind words, Adyl! We’re thrilled to hear you had a great experience with Derrick and our team, and that you’re enjoying your new CR-V. We truly appreciate your feedback!

January 07, 2024

Dealership Rating
Employee Rating

All was good. Took a little longer than expected but no problem. The service rep was real busy. More

by JHDAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your patience and understanding! We’re glad everything went well and appreciate your kind words about our team.

January 07, 2024

Dealership Rating
Employee Rating

They are people of and stand by their word! Prays Father! Amen 🙏 hallelujah Go ahead…say His name. It’s okt More

by RCKCARRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your heartfelt words! We truly appreciate your trust and are grateful for the opportunity to serve you.

January 06, 2024

Dealership Rating
Employee Rating

Had a good experience getting my car service at Honda of of the avenues. Will be back. More

by retrofuturistic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad you had a good experience and look forward to seeing you again.

January 06, 2024

Dealership Rating
Employee Rating

Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa More

by KATHYC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Lakes, Crista Poynor

Jan 06, 2024

Honda of the Avenues responded

Thank you for sending in your review about your experience. I'd like to apologize on behalf of Bobby as he is normally great with communication with his clients. The starter was ordered for your vehicle and arrived the next day, hence why it took a day and half. While we do try to keep parts in stock for our clients, it's hard to keep every part for all the makes and models out there. We do value your business and obviously fell short of achieving excellent. Again please except our apology for not delivering excellent service. Crista Poynor Service Director

January 05, 2024

Dealership Rating
Employee Rating

The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More

by LYNNSABATALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your review! We’re thrilled to hear Brian provided such a helpful, friendly, and timely experience. We’ll be sure to share your kind words with him!

January 04, 2024

Dealership Rating
Employee Rating

This is more of a Honda Corporate issue, but the dealerships can push upward for change. I have a 2017 Honda Ridgeline that has an open recall for a bed cover. The truck has never had one on or is g More

by CSCOTT.KOVARIK
Recommend Dealer
Yes
Oct 02, 2025

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We understand your frustration regarding the recall process and appreciate you bringing this to our attention. While recalls are managed by Honda Corporate, we’ll be sure to pass along your concerns. We value your input and thank you for being part of the Honda family.

January 03, 2024

Dealership Rating
Employee Rating

Great customer service, fast and efficient! Mr. Howard was very helpful and the service department took care of my car in a timely manner. More

by rrzarategroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad Mr. Howard and our service team were able to take great care of you quickly and efficiently.

January 02, 2024

Dealership Rating
Employee Rating

Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. More

by JOSEYAILIN1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Crista Poynor

Oct 02, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad Paula and the team took great care of you. We appreciate your feedback!

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