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Bobby Howard
Bobby Howard | Page 34
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
801 Reviews
801 Reviews
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801 Reviews of Bobby Howard
January 06, 2024
Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they said it was not ready and would be another 35 minutes. My had been towed to the dealership the day before and arrived around 2:30. After I sat there for about 2 hours Bobby told me they had not looked at my car and if they did they wouldn’t have time to fix it. I had to rent a car to get home. I think over a day and a half is way too long to repair a starter on a car. More
by KATHYC5
Verified CustomerOther Employees Tagged: John Lakes, Crista Poynor
January 05, 2024
The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More
by LYNNSABATALO
Other Employees Tagged: John Lakes, Crista Poynor
January 04, 2024
This is more of a Honda Corporate issue, but the dealerships can push upward for change. I have a 2017 Honda Ridgeline that has an open recall for a bed cover. The truck has never had one on or is g dealerships can push upward for change. I have a 2017 Honda Ridgeline that has an open recall for a bed cover. The truck has never had one on or is going to have one as long as I own it. I’ve been told by the dealership that this recall can not be closed due to the fact that someday someone else might own this truck. It doesn’t take a rocket scientist to figure this one out. Put a side note on all bedcovers made by Honda that a part needs to be changed out before an install. I know this is picky, but I’m tired of being told I have an open recall. Honda Corporate figured it out!!!!!! More
by CSCOTT.KOVARIK
January 02, 2024
Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. Paula was kind and helpfull, always on time. I am thankfull for this team. More
by JOSEYAILIN1984
Other Employees Tagged: John Lakes, Crista Poynor
January 02, 2024
Service is almost always exceptional. Bobby was great and kept me updated on my repairs. Bobby was great and kept me updated on my repairs. More
by MWILLING96
Other Employees Tagged: John Lakes, Crista Poynor
January 02, 2024
I took my car in because there was a low pressure light on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which help on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which helped was very friendly and helpful. he even walked out to my car to make sure the sensor was reset. More
by RKELLERHALLS003
Other Employees Tagged: John Lakes, Crista Poynor , Marcellis 5 star
January 02, 2024
Jim was awesome! !! He was very professional and provided excellent customer service. I would definitely come back. !! He was very professional and provided excellent customer service. I would definitely come back. More
by Rush
Other Employees Tagged: John Lakes, Crista Poynor , Jim
December 31, 2023
Excellent customer service Knowledgeable and professional Status updates every step of the way. Highly recommended this place professional Status updates every step of the way. Highly recommended this place More
by LINARES.DAMARIS
Other Employees Tagged: John Lakes, Crista Poynor
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