Bobby Howard | Page 72

bobby howard is exceptional bravo! bobby howard is so friendly...so helpful...so honest in suggesting services to be provided. you are to be commended for having him represent bravo! bobby howard is so friendly...so helpful...so honest in suggesting services to be provided. you are to be commended for having him represent you. More

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Love my Honda family They are always incredibly helpful. Josh and Bobby are amazing in the service department and Khalid assisted me with the purchase of my vehicle. I They are always incredibly helpful. Josh and Bobby are amazing in the service department and Khalid assisted me with the purchase of my vehicle. I will continue to buy and service my vehicle at Honda of the Avenues. More

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Very pleased with the efficiency I find Bobby Howard to be efficient and friendly. Also, from the time I pulled in they met me, wrote down the issues and I was in the waiting room ve I find Bobby Howard to be efficient and friendly. Also, from the time I pulled in they met me, wrote down the issues and I was in the waiting room very quickly. I was told at that time that it would take much longer than 2 hrs. (more like 4-5 hrs) to run the diagnostic. When I called in to make the appointment, however, another gentleman answered (did not give his name) but was trying to give me all the reasons there was nothing wrong with the car. I had to insist they look into the gas mileage issue. Also, I told him I would be waiting on it and he never said that it would take several hours to evaluate. He just said that I should be there first thing in the morning. Next time I will get the name of the person who answers the phone and will have to ask more questions to manage expectations. In the end I did not have enough time for the diagnostic part and only got an oil change and alignment check. More

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Service Bobby took great care of me. I would recommend your service department any time. I had front and rear brakes air bags replaced transmission fluids an Bobby took great care of me. I would recommend your service department any time. I had front and rear brakes air bags replaced transmission fluids and oil changed More

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Very organized Quick greeting. Very friendly and service was completed in a timely manner. All employees were customer friendly. Waiting area was clean and comfor Quick greeting. Very friendly and service was completed in a timely manner. All employees were customer friendly. Waiting area was clean and comfortable. Car was nice and clean when I left. More

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Service It was a good experience this time around. I am still waiting on class regarding new owners and I have had car over a year. It was a good experience this time around. I am still waiting on class regarding new owners and I have had car over a year. More

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Service Purchased my 2013 Honda Pilot from Honda of the Avenue. I've onl went to them for service and never been let down. I can not speak highly enough about Purchased my 2013 Honda Pilot from Honda of the Avenue. I've onl went to them for service and never been let down. I can not speak highly enough about the level of service I receive. The staff and especially Bobby Howard. Thank you for all the great service. More

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Satisfied customer Love coming to Honda of the Avenues to get my car serviced. It's a deal no one can beat!! Honda of the avenues has a customer for life!!! Love coming to Honda of the Avenues to get my car serviced. It's a deal no one can beat!! Honda of the avenues has a customer for life!!! More

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Service after sale issues Sales process was ok decent deal so I thought. They fumbled the car prep, took out trade in, then had us wait hours for car to finish car to be prepe Sales process was ok decent deal so I thought. They fumbled the car prep, took out trade in, then had us wait hours for car to finish car to be preped. 8pm still not done, no car to get home. They gave us car still not complete, but promised when we brought back they would finish Made appt went in however turned away as the right guy was not there and does not work on Sat. They could have said that at appt time. Long story short would not recommend due to lack of service after sale. Lesson learned do not go on promised service More

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Efficient & Knowledgeable I was thinking of buying a Honda when I stopped in at Honda of the Avenues and met Cyrus Kanyuira. He was very knowledgeable about the car, but did n I was thinking of buying a Honda when I stopped in at Honda of the Avenues and met Cyrus Kanyuira. He was very knowledgeable about the car, but did not pressure me in any way (which I sincerely appreciated). Because of his knowledge and his enthusiasm to make a deal, I did make an offer. We had to negotiate some, but was able to do some of that by phone. Once a price was agreed upon, I went in and we made it happen. The entire process was comfortable and efficient and I drove out that day with my new car. Before I left, Cyrus, took me to the service department and introduced me to Bobby Howard, which I appreciated as well. There was some pressure to purchase an extended warranty, which I found odd considering the car was brand new and had a manufacturer's warranty, but that had nothing to do with Cyrus. I have gone back in to get more information on how to work the technology part of the vehicle and and Cyrus has been extremely accessible. He continues to treat me the same as he did before I purchased the car so I feel very comfortable calling on him. I have been pleased with my experience so far and would highly recommend this sales agent to others. More

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