Bobby Howard | Page 80
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
828 Reviews
Write a Review828 Reviews of Bobby Howard
April 29, 2015
This place makes the time out for repairs a pleasure. It's always a time I look forward to when I get my maintenance done on my CRV. I come with my laptop and using their free wifi I get some extra work d It's always a time I look forward to when I get my maintenance done on my CRV. I come with my laptop and using their free wifi I get some extra work done or pass the time entertaining myself online. And even if without the laptop, there are plenty of snacks and coffee and popcorn to ease the wait. Even my kids like going and enjoying all the amenities with me. I leave with my car all spruced up on the outside as well as the inside. More
April 27, 2015
AC out date before road trip AC Went out, driver side, day before we were leaving town, dropped my car off that night it was done the next morning as promised. AC Went out, driver side, day before we were leaving town, dropped my car off that night it was done the next morning as promised. More
April 26, 2015
Truly impressed I bought my vehicle from this dealership along with the maintence plan. From the beginning to the end of leaving my car for an oil change, the gentlem I bought my vehicle from this dealership along with the maintence plan. From the beginning to the end of leaving my car for an oil change, the gentleman in the service department truly impressed me. He went above and beyond and kept me in the loop throughout the entire process. There was an issue when my vehicle was ready where I was charged for service which should of actually been covered under my plan. With extreme apology, it was remedied an I never felt like I was being "taken to the cleaners". I definitely recommend Honda at the Avenues service department. More
April 18, 2015
Great! Great customer service! Rob made sure I was updated with the work being done to my car and made sure he told me he was working on getting me the renta Great customer service! Rob made sure I was updated with the work being done to my car and made sure he told me he was working on getting me the rental car I will be needing due to the delay in getting around my car. More
April 01, 2015
Took my 2010 Accord in for 48,000 mi check-up. My car passed w/Flying Colors. They washed my car and all the nasty pollen was gone YAY! Their only recommendation, based on the review, was a need My car passed w/Flying Colors. They washed my car and all the nasty pollen was gone YAY! Their only recommendation, based on the review, was a need for new wiper blades. I totally agreed and they were installed. The new Shuttle Driver, Gary, was terrific & helped me out by taking back home and picking me up so that tasks at home could be handled while the car was being assessed. When I checked out, they advised me of the next 3 recommended visits and the associated costs. It's so good to be prepared for expenses relating to our vehicles. Bobby Howard was my Service Advisor and I think he will be a great replacement for Mike Morse who handled my servicing for a few years, before he left this dealership. I'm totally SOLD on Honda of the Avenues. More
March 26, 2015
Never been happier I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They ke I have truly never been happier with a dealer. I leased my car without having to haggle. Coming in for service is always a good experience. They keep you updated when necessary, and there are many seating option in the waiting area along with free coffee and often bakery items. I usually bring work with me and sit at one of their customer desks. I'll be a continuing customer for sure. More
Other Employees Tagged: Leroy Love
March 17, 2015
All smiles Had taken my 2014 Honda CRV for 2nd service, the reception was very courteous and Bobby calmly listened to my comments on the vehicle. I'm very satisf Had taken my 2014 Honda CRV for 2nd service, the reception was very courteous and Bobby calmly listened to my comments on the vehicle. I'm very satisfied with the work they did. Any the even good part is my Car was ready in an hour. Thank You Honda of The Avenues ! Keep up the good service !! More
March 15, 2015
Oil Change I went in for my scheduled oil change, used the express service lane, and was out in an hour. I have purchased 4 vehicles since 2006 (two new Accords I went in for my scheduled oil change, used the express service lane, and was out in an hour. I have purchased 4 vehicles since 2006 (two new Accords, one new Odyssey, and one used Odyssey) from Honda of the Avenues and typically have them services at the service center. I will continue to do my business with Honda of the Avenues! Thank you! More
Other Employees Tagged: Atik Chawdury, Bill Rogers Jr.
March 05, 2015
Wow!!! The service I needed was done on time and the staff were helpful and respectful of my time. I actually felt like a valued customer. The service I needed was done on time and the staff were helpful and respectful of my time. I actually felt like a valued customer. More
Other Employees Tagged: Avtar Ghuman
March 04, 2015
Excellent Service The service department always does a great job on my Accord and they are very helpful and friendly. I have never had a bad experience with them and th The service department always does a great job on my Accord and they are very helpful and friendly. I have never had a bad experience with them and this last time was not different. More

