Bobby Howard | Page 80

Warranty Work Customer service works with you to complete the repairs as needed. They provide a free rental and are prompt in delivering it to you. The first repa Customer service works with you to complete the repairs as needed. They provide a free rental and are prompt in delivering it to you. The first repair created a trans axle leak which they repaired without question the next day and had no problem in quickly returning my car. I would recommend Honda o the Avenues for a purchase and service dealership. More

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great service Honda of the Avenues does a great job and Bobby Howard provides excellent service. I have always been treated well there. I highly recommend Bobby Honda of the Avenues does a great job and Bobby Howard provides excellent service. I have always been treated well there. I highly recommend Bobby and Honda of the Avenues. More

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No unwanted service They provide high standard of service without asking you to go for any unwanted parts change. They also provide service in quick time without any hass They provide high standard of service without asking you to go for any unwanted parts change. They also provide service in quick time without any hassel. More

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Great service without being pushed into unnecessary repairs I took my Honda Odyssey in for an issue I was having. I left the vehicle because of the distance from my house to the dealership. Bobby Howard, who sc I took my Honda Odyssey in for an issue I was having. I left the vehicle because of the distance from my house to the dealership. Bobby Howard, who scheduled the appointment told me the approximate time it would take to diagnose the problem and reach the warranty department to find out if any repairs that were needed would be covered. He gave me an approximate time he would call. He called at the time promised and told me what needed to be done. He alerted me to an optional repair, but did not try to push me into the additional repair. The only reason for my low rating on the price is because other Honda dealerships (that are in North Carolina) have charged less than half the price for a diagnostic repair. I would use this dealership again in the future, if needed. More

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Oil Change and service After having a bad experience at one of the "quick Lube" centers I decided from now on I would only go to the Honda dealer for my service needs. I am After having a bad experience at one of the "quick Lube" centers I decided from now on I would only go to the Honda dealer for my service needs. I am very happy with the service I get at the Honda of the Avenues!! They change the oil and filter and the oil actually stays in the engine and not all over my garage! No problems at Honda of the Avenues!! More

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Excellent service! The absolute best place to have your Honda serviced! This is my second Honda (2013 Accord) and I plan to make it last as long as my first Accord (12 y The absolute best place to have your Honda serviced! This is my second Honda (2013 Accord) and I plan to make it last as long as my first Accord (12 years). The guys at Honda of the Avenues are making sure my car lasts and I get my money's worth! Never have I been disappointed about any service received there. Bobby is great and goes above and beyond to take care of ALL of his customers! I highly recommend Honda of the Avenues Service Dept. for ANY service needed on your Honda! More

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64000 mile checkup - over the top customer service I am a 7 time Honda owner and love my van. I always get great service at Honda at the Avenues, but this time was exceptional. My long time advisor, B I am a 7 time Honda owner and love my van. I always get great service at Honda at the Avenues, but this time was exceptional. My long time advisor, Bob Mandele, had not arrived yet and the shuttle had left and wouldnt be back for some time, so the advisor who wrote me up introduced me to Pedro who graciously agreed to let me drive my car back to my office (thats 5 minutes away) and he would return it for its scheduled service appointment. Pedro and I talked and chatted like we were OLD friends and I was back to work in less than 20 minutes. Bob called to tell me that my car was ready, went over any issues they found and Kathy the shuttle driver came and promptly came and picked me up so that I could come get my car. Another great experience with Bob and the service department! More

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Excellent Service I worked with Mr Howard, he was extremely helpful and so nice. I made an appt and I was in and out in no time at all. The facilities where you can w I worked with Mr Howard, he was extremely helpful and so nice. I made an appt and I was in and out in no time at all. The facilities where you can wait is very nice and comfortable. Coffee and snacks are available also. I will definitely be back every time I need servicing on our vehicles. More

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Honda Service Just an oil change this time. But everything went smoothly as it always has. The Honda product is reliable and maintenance costs are relatively low! Just an oil change this time. But everything went smoothly as it always has. The Honda product is reliable and maintenance costs are relatively low! More

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Great Job On the Tuesday before Thanksgiving Matt had to order parts for my car repair. He said they would be in on Wednesday, but I was going out of town for On the Tuesday before Thanksgiving Matt had to order parts for my car repair. He said they would be in on Wednesday, but I was going out of town for Thanksgiving. On Friday I stopped in on my way back home after a 4 hour trip. I could not make an appointment, but wanted to see if there was any chance of getting the repairs done to save me a trip back from the beach. Matt had just gone to lunch, but Bobby did a great job in a very pleasant manner and my car was done within the hour. The cost was exactly what Matt quoted on Tuesday. Thanks, Matt & Bobby. M. McAfee More

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