Dealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
32 Reviews
Write a Review32 Reviews of Bobby Kornaus
February 16, 2019
Extremely satisfied We were very pleased with all employees we dealt with. They were very professional and accommodating. We will return for service request. Nice job We were very pleased with all employees we dealt with. They were very professional and accommodating. We will return for service request. Nice job to all. More
Other Employees Tagged: Wes Herlong , James Ray, Meryl Herlong
February 11, 2019
Service Your service department needs a manager who has knowledge of common problems with Ford. Your manager Bobby had me wait 3 months before getting a loane Your service department needs a manager who has knowledge of common problems with Ford. Your manager Bobby had me wait 3 months before getting a loaner to us to fix a problem with truck since purchase. problem still not fixed a year later. My truck has been at your dealership more than in my possession in the last year because your mechanics are apparently not knowledable in their field . The Ford F-150 has a known problem with the IWE system which your service department refuses to address. Within a month of purchase I had to replace all 4 tires, break pads and rotors. That should never have happened when you spend $32000 on a vehicle . I spent $1500 on an extended warranty that no other Ford dealer in my area will accept . I would never recommend Herlong . More
Other Employees Tagged: Brittany Ashley
January 26, 2019
Friendly staff, good service My appointment was for routine service. My vehicle was taken in as soon as I arrived. It was completed in a timely manner, and Bobby reviewed with me My appointment was for routine service. My vehicle was taken in as soon as I arrived. It was completed in a timely manner, and Bobby reviewed with me what had been done, and highlighted a few things that would need attention in the future. I have always been happy with my experiences at Herlong. More
Other Employees Tagged: Wes Herlong , Brittany Ashley, Gina Myers
January 21, 2019
Great experience Richard was very knowledgeable and taught me everything I need to know about my new car (which was a lot). Everyone we came in contact with was friend Richard was very knowledgeable and taught me everything I need to know about my new car (which was a lot). Everyone we came in contact with was friendly and helpful! More
Other Employees Tagged: Wes Herlong , Brittany Ashley, Meryl Herlong, Kelly sanders, Richard white
January 21, 2019
Always friendly! Everyone at Herlong makes you feel like you are their friend, always eager to help and kind. Their work is outstanding and they have always wanted it Everyone at Herlong makes you feel like you are their friend, always eager to help and kind. Their work is outstanding and they have always wanted it done proper and to my satisfaction. Highly recommend them. More
Other Employees Tagged: Jaime Carrow, Gina Myers
January 13, 2019
Service Dept. Is Awful Bobby avoids customers and does not keep his word when he says he will call you. I called and left messages with both Brittany and Brian last week, an Bobby avoids customers and does not keep his word when he says he will call you. I called and left messages with both Brittany and Brian last week, and he did not return my calls. He knew I was on the line and refused to pick up. This is frustrating and unprofessional. More
January 08, 2019
Bobby had us in and out before appt. time ,thanks again. Called to set up an appointment for first service on my 2018 F-150,Bobby was very helpful getting me in for service.Thanks to Wes Herlong ,this is my Called to set up an appointment for first service on my 2018 F-150,Bobby was very helpful getting me in for service.Thanks to Wes Herlong ,this is my 4th new vehicle bought through Wes and Herlong Ford , as far as I'm concerned its the only dealership to do business with. More
Other Employees Tagged: Wes Herlong
December 29, 2018
recall for truck, I made the appt more than 2 weeks in advance to have the part required for truck's recall notice. Guess what... part was not there. I made the appt more than 2 weeks in advance to have the part required for truck's recall notice. Guess what... part was not there. More
December 11, 2018
Great on time service Another great experience at the Herlong Ford Service Department. Upon my arrival I was immediately greeted and provided with a loaner truck. The tru Another great experience at the Herlong Ford Service Department. Upon my arrival I was immediately greeted and provided with a loaner truck. The truck was clean and fueled. My truck was ready for pick up on the promised day with excellent results. More
Other Employees Tagged: Brittany Ashley, Gina Myers
November 10, 2018
Informative and repaired correctly The Herlong Ford service department takes care of all my Ford truck fleet maintenance and repair needs. I appreciate the updates I receive during the The Herlong Ford service department takes care of all my Ford truck fleet maintenance and repair needs. I appreciate the updates I receive during the repair process and recommendations for other problems areas that need attention. The service department understands our need to have a quick turnaround with our vehicles. More
Other Employees Tagged: Gina Myers
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