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Bobby Kornaus
Refer Me
25 Reviews
Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
25 Reviews of Bobby Kornaus
December 29, 2018
recall for truck, I made the appt more than 2 weeks in advance to have the part required for truck's recall notice. Guess what... part was not there. I made the appt more than 2 weeks in advance to have the part required for truck's recall notice. Guess what... part was not there. More
by steve.childs1
Verified Customer
Helpful 
December 11, 2018
Great on time service Another great experience at the Herlong Ford Service Department. Upon my arrival I was immediately greeted and provided with a loaner truck. The tru Another great experience at the Herlong Ford Service Department. Upon my arrival I was immediately greeted and provided with a loaner truck. The truck was clean and fueled. My truck was ready for pick up on the promised day with excellent results. More
by JOHNLAMANNA0
Other Employees Tagged: Brittany Ashley, Gina Myers
November 10, 2018
Informative and repaired correctly The Herlong Ford service department takes care of all my Ford truck fleet maintenance and repair needs. I appreciate the updates I receive during the The Herlong Ford service department takes care of all my Ford truck fleet maintenance and repair needs. I appreciate the updates I receive during the repair process and recommendations for other problems areas that need attention. The service department understands our need to have a quick turnaround with our vehicles. More
by glynn1
Other Employees Tagged: Gina Myers
November 09, 2018
Professional and thorough. Upon arriving at dealership I was immediately greeted and taken care of. Loaner vehicle was provided and I was quickly on my way. During pick-up of Upon arriving at dealership I was immediately greeted and taken care of. Loaner vehicle was provided and I was quickly on my way. During pick-up of my truck, the technician notified me of the results of her repair inspection. I greatly appreciated her honesty and attention to detail. More
by JOHNLAMANNA0
Other Employees Tagged: Brittany Ashley, Gina Myers
October 17, 2018
Steering problem Bobby helped me with getting my truck towed and got back with me to let me no what they found and did the repairs in a timely manner. Bobby helped me with getting my truck towed and got back with me to let me no what they found and did the repairs in a timely manner. More
by LPHOWLETT1
October 12, 2018
do the same thing over and over and expect different results Purchased a used car from Herlong and it had some issues. I've been back to the dealership 5-6 times to get one ride issue resolved and all they do Purchased a used car from Herlong and it had some issues. I've been back to the dealership 5-6 times to get one ride issue resolved and all they do is rebalance the tires. Salesman is now complaining that they're losing money on the vehicle now because they keep having to work on it. Purchase paperwork says that they would take care of it. I've told them it's a bad tire, yet all they do is rebalance, drive, and say it's good now.....only to find out that it's not later down the road. He's apparently not concerned about the money that I've spent taking it back and forth nor the time that I've wasted trying to get it corrected. Don't waste your time with them. More
by bkbarrow01
Other Employees Tagged: Fred Munns
October 11, 2018
Good Customer Service Very nice and helpful. Service was quick and explained in detail. Informed of other needed repairs and this was also explained to me in detail. Very nice and helpful. Service was quick and explained in detail. Informed of other needed repairs and this was also explained to me in detail. More
by lstrom
Other Employees Tagged: Brittany Ashley
October 11, 2018
In and out quick I came in without a appointment and they worked me right in ,oil change ,tire rotation and they took care of a recall that needed to be done , they ar I came in without a appointment and they worked me right in ,oil change ,tire rotation and they took care of a recall that needed to be done , they are top notch ,great people. If people were like Gina the world would be a better place ,I mean that from the bottom of my heart , Christopher Waters More
by chris2hammers
Other Employees Tagged: Gina Myers
October 08, 2018
Fixing ABS Speed Sensor Thanks for the great help in fixing the right rear ABS Speed Sensor and correcting. No more warning lights as it's driving smoothly now with 350,000 Thanks for the great help in fixing the right rear ABS Speed Sensor and correcting. No more warning lights as it's driving smoothly now with 350,000 Mike's and still going strong! John More
by JBRUT64
Other Employees Tagged: Brittany Ashley, Gina Myers
October 01, 2018
New Car - 1st Service Delay in ordering parts for horn malfunction. Informed part was ordered Monday and found out it was not ordered til Tuesday. Kept car for 5 days! Delay in ordering parts for horn malfunction. Informed part was ordered Monday and found out it was not ordered til Tuesday. Kept car for 5 days! More
by dcunningham0
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