Bobby Kornaus | Page 3

Professional and thorough. Upon arriving at dealership I was immediately greeted and taken care of. Loaner vehicle was provided and I was quickly on my way. During pick-up of Upon arriving at dealership I was immediately greeted and taken care of. Loaner vehicle was provided and I was quickly on my way. During pick-up of my truck, the technician notified me of the results of her repair inspection. I greatly appreciated her honesty and attention to detail. More

by JOHNLAMANNA0 Verified Customer Verified Customer

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Steering problem Bobby helped me with getting my truck towed and got back with me to let me no what they found and did the repairs in a timely manner. Bobby helped me with getting my truck towed and got back with me to let me no what they found and did the repairs in a timely manner. More

by LPHOWLETT1 Verified Customer Verified Customer

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do the same thing over and over and expect different results Purchased a used car from Herlong and it had some issues. I've been back to the dealership 5-6 times to get one ride issue resolved and all they do Purchased a used car from Herlong and it had some issues. I've been back to the dealership 5-6 times to get one ride issue resolved and all they do is rebalance the tires. Salesman is now complaining that they're losing money on the vehicle now because they keep having to work on it. Purchase paperwork says that they would take care of it. I've told them it's a bad tire, yet all they do is rebalance, drive, and say it's good now.....only to find out that it's not later down the road. He's apparently not concerned about the money that I've spent taking it back and forth nor the time that I've wasted trying to get it corrected. Don't waste your time with them. More

by bkbarrow01 Verified Customer Verified Customer

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Good Customer Service Very nice and helpful. Service was quick and explained in detail. Informed of other needed repairs and this was also explained to me in detail. Very nice and helpful. Service was quick and explained in detail. Informed of other needed repairs and this was also explained to me in detail. More

by lstrom Verified Customer Verified Customer

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In and out quick I came in without a appointment and they worked me right in ,oil change ,tire rotation and they took care of a recall that needed to be done , they ar I came in without a appointment and they worked me right in ,oil change ,tire rotation and they took care of a recall that needed to be done , they are top notch ,great people. If people were like Gina the world would be a better place ,I mean that from the bottom of my heart , Christopher Waters More

by chris2hammers Verified Customer Verified Customer

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Fixing ABS Speed Sensor Thanks for the great help in fixing the right rear ABS Speed Sensor and correcting. No more warning lights as it's driving smoothly now with 350,000 Thanks for the great help in fixing the right rear ABS Speed Sensor and correcting. No more warning lights as it's driving smoothly now with 350,000 Mike's and still going strong! John More

by JBRUT64 Verified Customer Verified Customer

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New Car - 1st Service Delay in ordering parts for horn malfunction. Informed part was ordered Monday and found out it was not ordered til Tuesday. Kept car for 5 days! Delay in ordering parts for horn malfunction. Informed part was ordered Monday and found out it was not ordered til Tuesday. Kept car for 5 days! More

by dcunningham0 Verified Customer Verified Customer

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Service with a smile! Very friendly staff, my car was serviced at the time they promised. The price was right and I will Most definitely return for my next service!! Very friendly staff, my car was serviced at the time they promised. The price was right and I will Most definitely return for my next service!! More

by GINAMYERS08 Verified Customer Verified Customer

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Well it's a great system Well another enjoyable visit to the service department they did a full examination of my Ford F-150 made the recommendations what was under warranty p Well another enjoyable visit to the service department they did a full examination of my Ford F-150 made the recommendations what was under warranty parts were ordered and again I congratulate the team the Excellence of experience in the gratitude that they showed me for being a faithful customer More

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Awesome Dealership We have purchased 2 Escapes and 2 F-150's in the last 5yrs from Herlong Ford and I would not think of going anywhere else to buy a Ford vehicle.. Wes We have purchased 2 Escapes and 2 F-150's in the last 5yrs from Herlong Ford and I would not think of going anywhere else to buy a Ford vehicle.. Wes Herlong and the whole crew are Great people to deal with and the service dept with Gina and Bobby are The Best around !! For you're New or Used Ford go to Herlong Ford and check them out you won't be disappointed!! More

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