Bobby Lohn

No pressure experience with a helpful and friendly team that listened and connected with their clientele. that listened and connected with their clientele. More

by BLRINEHART1 Verified Customer Verified Customer

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They were very helpful They did everything that they could to help me and make it happen very fast fast and efficient could to help me and make it happen very fast fast and efficient More

by Burkhardtcw3 Verified Customer Verified Customer

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I recently purchased a 2023 Jeep Compass for my son from Spitzer in North Canton and had a wonderful experience. I worked with Erik Green who we HIGHLY RECOMMEND was incredibly knowledgeable and patient, ne Spitzer in North Canton and had a wonderful experience. I worked with Erik Green who we HIGHLY RECOMMEND was incredibly knowledgeable and patient, never pressuring me into anything. The whole team, from Manager Bobby Lohn, to the Chris in the finance department was friendly and efficient. They offered a fair price and gave us an exceptional trade value. The paperwork process was extremely smooth as well. I especially appreciated that they spoke not only to me but also directly to my son like he was their own. Erik was OUTSTANDING, like Johnny on the spot!! He took the time to ensure my son knew exactly how to use EVERY SINGLE feature in his new Jeep and also helped him get his phone connected even though it was -20° outside he did not skip a beat! While signing all the papers Chris took the time to make sure my son knew what paperwork he would need to keep in his Jeep for roadside assistance, also what he would need to verify that the plates were being transferred, and also helped him get the Spitzer app installed on his phone for all maintenance, awards, ect. I'd definitely recommend ERIK GREEN to anyone looking for a car!" Thank you all for making this such a smooth experience! We will definitely be back! More

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He knew our price range and got a car form hartville and that was the car we bought had it all clean up for us to drive that was the car we bought had it all clean up for us to drive More

by Cleanincarla Verified Customer Verified Customer

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Very nice and professional Everyone there was very nice and accommodating and funny. Very nice experience and accommodating and funny. Very nice experience More

by RGENOVESE Verified Customer Verified Customer

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It was a great experience and Steve went above and beyond to help us out! to help us out! More

by Julianna Verified Customer Verified Customer

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Reason for Visit: New Sales Vehicle: 2026 Chevrolet Tahoe Overall Rating: 1.0 (Worst) The Nightmare That Was Delivered The "new" vehicle proved dangerously unreliable almost immediately, having less Tahoe Overall Rating: 1.0 (Worst) The Nightmare That Was Delivered The "new" vehicle proved dangerously unreliable almost immediately, having less than 70 miles on the odometer when it was taken out of service. Delivery Flaw: The Tahoe was returned the next day to fix a mirror that had fallen off during transport. Critical Safety Failure (Attempt 1): The day after pickup, a "SERVICE BRAKE SYSTEM" warning light came on. I returned it to the dealership that evening. Critical Safety Failure (Attempt 2 & 3): The dealership claimed to fix it. We picked it up, drove a short distance to Sam's Club, and the "SERVICE BRAKE" light immediately came back on. The car was dropped off again that night. The Cost of the Failure The Tahoe was purchased on December 3rd, and it has been sitting in Spitzer Chevy's service bay ever since. This failure stole my family's only scheduled vacation time. We were forced to cancel all our planned trips to make those cherished memories—Disney World, the Pixar exhibit, and the NYC Christmas trip are all gone. Instead, my time off was spent driving an unreliable old vehicle and dealing with this nightmare. As a small business owner, I demand reliability and integrity. This brand new, expensive 2026 Tahoe has been out of service for over 30 days, placing it squarely in Ohio Lemon Law territory. I have opened a corporate case with General Motors (GM) and am formally demanding a full repurchase (buyback) or a replacement vehicle. Spitzer Chevy sold me a defective vehicle and failed to execute basic repairs, costing my family irreplaceable time and memories. I caution any potential buyer: Exercise extreme caution when dealing with the reliability of a new Chevrolet from this dealership. More

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