Bobby Russell
Salesperson
Classic Elite Chevrolet Sugar Land
13115 Southwest Fwy
Sugar Land, TX 77478
10 Reviews
Write a Review10 Reviews of Bobby Russell
May 01, 2024
Michael Jackson and Bobby was very professional and answer all my questions and concerns i will refer all my friends to them answer all my questions and concerns i will refer all my friends to them More
Other Employees Tagged: Michael Jackson
April 24, 2024
Prompt, friendly yet professional service from our sales rep, Bobby Russell. A couple of managers came by to thank us for the purchase. Nice folks to deal with while being very close to home. Would go ba rep, Bobby Russell. A couple of managers came by to thank us for the purchase. Nice folks to deal with while being very close to home. Would go back for future purchases. More
April 23, 2024
The salesman did a great job engaging me. It would have been a 5 star except the discounted price advertised was not true. I had to negotiate add on’s that should have been included in the or It would have been a 5 star except the discounted price advertised was not true. I had to negotiate add on’s that should have been included in the original price. It’s a play on numbers that I did not like. We finally got to the price I could live with but it’s something that could have been avoided. More
March 23, 2024
Our salesman, Bobby Russell was a joy to work with. He listened well and worked to accommodate our every need! I was also impressed that his boss, Zac, checked on us several time to make sure all was He listened well and worked to accommodate our every need! I was also impressed that his boss, Zac, checked on us several time to make sure all was ok. This would be a 5-star review if it weren’t for the business person, John Hewitt. He was rude and extremely condescending. Never saw such inappropriateness in my life! More
Other Employees Tagged: John Hewitt
March 22, 2024
The dealership is okay. They seemed to have a decent selection. My salesperson was more interested in getting me to opt into all the smartphone apps and other tech widge They seemed to have a decent selection. My salesperson was more interested in getting me to opt into all the smartphone apps and other tech widgets (mychevrolet, onstar, etc.) than show me the features of my actual vehicle. That was annoying given the amount of time I spent at the dealership. I got the vehicle I wanted, more or less. My experience at the service center going forward will determine if I refer a friend or buy another car from them. More
December 04, 2023
Daniel in the finance department tried to force me to use the dealer's preferred bank, Ally, after I repeatedly told him I had pre-approval from my Capital One and wasn't interested in other options. He ran the dealer's preferred bank, Ally, after I repeatedly told him I had pre-approval from my Capital One and wasn't interested in other options. He ran a hard credit check with Ally against my wishes and even went as far as to draft up all the paperwork for financing with Ally and tried to play it off as a simple mistake when I caught him. Aggressive sales tactics from a shady finance manager and a borderline scam artist. Would never do business here again or recommend this dealership to anyone. More
November 15, 2023
Mr. Jose Vidal made my purchasing experience the best and easiest I have ever had. He was very knowledgeable and worked to make sure I was very happy with my purchase. Would definitely recommend him and th easiest I have ever had. He was very knowledgeable and worked to make sure I was very happy with my purchase. Would definitely recommend him and the finance manager that got me a lower interest rate than I was pre-approved for! Thank you Jose! More
Other Employees Tagged: Jose Vidal