Brad Baylor

Jack Kain Ford has serviced our cars since we have purchased them and have done a great job keeping them running and safe. purchased them and have done a great job keeping them running and safe. More

by Dave Verified Customer Verified Customer

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Overall very good, I arrived A little before their opening at 8, I was 7th in line and I was there 3 hours. opening at 8, I was 7th in line and I was there 3 hours. More

by suzanne.gaines Verified Customer Verified Customer

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Blah blah blah blah blah blah blah blah blah blah blah blah blah good job blah blah good job More

by gregdotson Verified Customer Verified Customer

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Almost 2 hours for an oil change and rotation with appt first thing in the am - to long. I also wasn’t told in advance about the cost - expecting the normal $59 but having to pay almost twice that amount first thing in the am - to long. I also wasn’t told in advance about the cost - expecting the normal $59 but having to pay almost twice that amount due to the synthetic oil. While I understand the reasoning, it should be stated up front - always! More

by aholt007 Verified Customer Verified Customer

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Jack Kain Ford is the best. They always go the extra mile to make sure the customer is taken care of. They always go the extra mile to make sure the customer is taken care of. More

by fredtgriffin Verified Customer Verified Customer

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Very poor customer service and very disappointing for a long time family owned Ford dealership. Thanks but NO THANKS, I do not plan to return. I've already found another Ford dealer that is more than hap long time family owned Ford dealership. Thanks but NO THANKS, I do not plan to return. I've already found another Ford dealer that is more than happy to have my business. More

by ktrackn Verified Customer Verified Customer

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Dealer service depts get a bad rap for a variety of reasons. Jack Kain isn't that kind of dealer. Every time they've serviced my truck it's been expertly done and highly professional. If their sales de reasons. Jack Kain isn't that kind of dealer. Every time they've serviced my truck it's been expertly done and highly professional. If their sales dept is as professional as their service, I'll get my next truck from them. More

by GARY.DAYTON Verified Customer Verified Customer

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Up front with communication with the customer is key for me and my family. Ever since I purchased a 2013 F150 I have taken it back to Jack Kain for service. In every case it was exactly what I wanted fro me and my family. Ever since I purchased a 2013 F150 I have taken it back to Jack Kain for service. In every case it was exactly what I wanted from the crew that was taking care of my vehicle, and making sure that it was safe for me and my family to drive in. They are in the business to make money, and will charge a fair price, but I have never felt pressured to pay for anything that was not necessary at the time. This attitude of taking care of the customer is why I would recommend to my family and friends to see the service staff at Jake Cain Ford for all of my cars in our family. More

by redgrandrr Verified Customer Verified Customer

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Cody B. at Jack Kain Ford showed us several vehicles, including the one we purchased. We never felt pressured, but Cody was always available and responsive t at Jack Kain Ford showed us several vehicles, including the one we purchased. We never felt pressured, but Cody was always available and responsive to our questions. He is a five star asset to an already superior organization. More

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The older gentleman came to my house to complete the software update on my Bronco Sport. I appreciate the at home service that can be done on my car. This is the second time. The first time was for a ba software update on my Bronco Sport. I appreciate the at home service that can be done on my car. This is the second time. The first time was for a battery recall & replacement. It’s a wonderful service that Jack Kain Ford provides to their hometown customers😇 More

by pdgoforth Verified Customer Verified Customer

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