Brad Constantino | Page 30

Best customer service I stopped in to Dick Ide Honda about a month prior to leasing to test drive a vehicle and get more details on the leasing process as I was unsure if I I stopped in to Dick Ide Honda about a month prior to leasing to test drive a vehicle and get more details on the leasing process as I was unsure if I wanted to go through with the leasing. I left with all my questions answers and numbers about my payments ran. About a month later, I decided leasing that brand car was what I was looking for. I became in a unique situation where I needed a car quick so I emailed Brad one evening and was shocked to see such a quick response. We began emailing back and forth about the car I wanted to lease and we set up a phone appointment to get he ball rolling. I was very appreciative that Brad was willing to begin the process via a phone call as I work full time - this was truly a lifesaver. The following Monday, I went over to Dick Ide and met with Brad in person to complete the lease deal and walked out with a set of brand new keys. Brad's compassion and care for his customers made my experience above and beyond what I expected. He worked with my unique situation to ensure I would be able to lease the car I wanted in a very quick manner. I will most definitely recommend seeing Brad at Dick Ide Honda to anyone looking for a new vehicle. There is no doubt in my mind that they will receive the best service and care!! More

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Easiest car buying experience....Ever! I was in need of a new car that was safe and reliable for my daughter and I. I have always been a Honda fan and was referred to Brad over at Ide Honda I was in need of a new car that was safe and reliable for my daughter and I. I have always been a Honda fan and was referred to Brad over at Ide Honda. I made an appointment with him and met with him at 2pm on a Saturday. I brought my 3 year old with me. Brad was more then accommodating to us both. Was very professionally poised and extremely kind. He knew what I was looking for and what I could afford and not once tried to sway me to get more then I needed. I was in and out with in an hour! By Tuesday I handed him the keys to my old vehicle and drove away in a brand new Honda Civic! Adam in Finance knew my credit wasn't perfect and truly came through for me as well! I will forever be a Ide Honda customer! My now 3 year old will be getting her first car from them in 13 years or so. More

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Sold me from the first communication. I submitted a question and was initially only looking for a quote on a Civic SI Coupe. I had originally been intending to wait for another year to pa I submitted a question and was initially only looking for a quote on a Civic SI Coupe. I had originally been intending to wait for another year to pay off my current vehicle before getting another. However, Brad's transparency and forthcoming nature, as well as his quick responses, enabled me to make a decision much sooner. There was no upsell, no push or pressure, I knew exactly what I wanted and he answered questions exactly as they were asked. I work in sales, I've worked in retail, and I hate pushy salesmen. None of that to be seen here. Up until picking up the car, my interactions with Brad were strictly through e-mail and phone. I appreciated his friendly demeanor and firm handshake when we finally met face to face at the dealership. He talked up the new car quite a bit--I almost wonder if he were more excited about it than I was. Four stars on price, as I could not negotiate them down any. As such, I had to take remove a couple of the options that I had been considering in an ideal build. Options are options though, and to their credit, the price I was offered was the cheapest around. Ken was as clear and concise as he could be when informing me of all the legal information and when signing papers. He too was transparent, keeping me in the know of all the figures and exactly what I was signing for. He very deliberately took me through all that my warranty and protection package would cover, offering an upgrade at a modest price, which he was completely understanding of when I declined. Very, very favorable experience, especially for my first new car. The next time I'm in the market, Ide Honda will be my first consideration. Warm regards, Jonathan Pearl More

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Excellent Customer Service! My family has been going to IDE for years, but this was my first time shopping for a car and I wasn't sure what to expect. The quality time that Brad My family has been going to IDE for years, but this was my first time shopping for a car and I wasn't sure what to expect. The quality time that Brad invested in me made my car-shopping experience easy, painless, and pleasant! His customer service is phenomenal, he knows his stuff, and he seems to really enjoy what he does. Working with Adam in finance was also great, as he recognized that I'm a recent college-grad and went out of his way to help me save some money. Dick IDE Honda, Brad Constantino, and Adam Weil come highly recommended!! More

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Thanks, Ide! Thanks, Brad! I have bought Hondas from two other dealers but decided to try Ide Honda this time. I am so glad I did!!! There are two reasons I highly recommend Ide I have bought Hondas from two other dealers but decided to try Ide Honda this time. I am so glad I did!!! There are two reasons I highly recommend Ide Honda: the first is the way we were treated and the second is the deal they gave me. Brad met us as soon as we arrived and from the moment we introduced ourselves he treated my husband and me with courtesy and respect. I could not have been more grateful! He was professional and extremely knowledgeable. He completely made this a different car buying experience than ever before. They also gave me a great price for a new CRV and Ashley was very helpful in in explaining loan options. When I picked up my new car and Brad was showing me all the new features, we were ready to set up the phone Bluetooth and I mentioned that I was getting a new phone in a couple of days. Brad quickly suggested that we stop and he would help me later when I had my new phone. Which he did. I feel like I have a friend at Ide Honda who will help me with any car related issues I may have. Thanks, Ide! Thanks, Brad! More

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"Wanted me to be happy & satisfied" This will be my third vehicle purchase from Dick Ide Honda. I will say that they will make every effort to make sure you are happy & satisfied. Brad This will be my third vehicle purchase from Dick Ide Honda. I will say that they will make every effort to make sure you are happy & satisfied. Brad was my salesman. To make a long story short I unfortunately ordered my CRV with an interior color that really was not going to work for me. So I returned to Brad and asked to change if possible. They were able to make things work and I ended up with the best result. I am so thankful they made it work out for me :) More

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Thank you My experience at Dick Ide was great. Roberto was a pleasure to speak to about car options. I was then handed off to Brad for the remainder of the purc My experience at Dick Ide was great. Roberto was a pleasure to speak to about car options. I was then handed off to Brad for the remainder of the purchase process and cannot say a bad thing. Brad has consistently followed up on how I am doing with the new car and always available for questions or needs I am may have, Highly recommend More

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New Honda purchase Just a great experience in every way. We had Brad as our salesman with our last Honda and we went back to him as we started thinking of this new car. Just a great experience in every way. We had Brad as our salesman with our last Honda and we went back to him as we started thinking of this new car. He was available to answer all my questions as the details emerged, even on his day off and he gave us a fair trade in and sent us home within a few days with our shiny new Honda CRV. It is amazing in the snow and a joy to drive. More

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Honda Experience Just picked up our new Honda. My second. My husband's 4th! Thanks to Brad Constantino this was the most painless car buying experience ever! It was Just picked up our new Honda. My second. My husband's 4th! Thanks to Brad Constantino this was the most painless car buying experience ever! It was quick and easy. No hassles! Would not only come back to Ide bust would recommend Brad! Thanks again! More

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We'll be back This was not our first time buying from Brad Constantino and it certainly won't be our last. It's a different feeling from any other dealership right This was not our first time buying from Brad Constantino and it certainly won't be our last. It's a different feeling from any other dealership right when you walk in the door. Brad is knowledgeable, relaxed, and truly wants what you to have what is right for you. The Ide dealerships always have the best prices and they know that outstanding customer service is essential. Everything from sales to service to financing was as smooth as it could possibly be because they all have the customer's best interests in focus. Trust the advice Brad gives as he is a professional and one of the top performers at Ide. We're thrilled with every car we get from him and often wonder why we waste our time at other dealerships when we know we'll go back to him every time. Go see Brad to get the best car for you, for the best price and with the least amount of hassle. More

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