Brad Constantino | Page 32

It was an absolute pleasure to do business with the folks at Dick Ide Honda. They are just awesome folks, committed to their customers. I got the best deal between Ontario and Monroe counties. at Dick Ide Honda. They are just awesome folks, committed to their customers. I got the best deal between Ontario and Monroe counties. More

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The overall experience of car buying at Dick Ide was very good. We had been a little leery about buying from Dick Ide because of other peoples experience with them a long time ago. Fortunately this doesn't s good. We had been a little leery about buying from Dick Ide because of other peoples experience with them a long time ago. Fortunately this doesn't seem to be case now but the true test will come when we need to use their service department. We dealt with Brad Constantino and he was very good. We were pleasantly surprised when he didn't accompany us on our test drive. Brad was very knowledgeable about the car line and he wasn't overly aggressive to sell us a car. When we picked up the car it was in excellent shape and Brad took his time in explaining the features of the vehicle and even did the phone Bluetooth pairing for us. Even after the sale Brad kept in touch to make sure we were happy with the vehicle and that we didn't have any issues. At this time I would recommend Dick Ide Honda for a new car. I hope their service staff is as friendly and competent as their sales force. Regards, Rick More

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I just leased a 2013 Honda Civic for my high school daughter. I picked it up in the evening of 1/2/14. The very next morning we went out to start it and the doors would not unlock. After numerous tr daughter. I picked it up in the evening of 1/2/14. The very next morning we went out to start it and the doors would not unlock. After numerous tries with all three keys we were able to open the front passenger door and start the car. After a few minutes we tried to get in to move the car so we could shovel our driveway. The doors auto locked because the driver's side was never unlocked. The car ran for close to an hour before I was able to open the doors, with the exception of the driver's door. I called the dealership and explained the situation and they told me to call roadside assistance. I stated that I had not even had the car for 12 hours yet. They said there was nothing that they could do because they did not own it anymore. Too make a long story short, the new car has been back to the dealership a total of three times, to include twice today (1/7/14). It is there now and we have a loaner with a half a tank of gas which my husband was told to make sure it is filled to the same level as when it was received, never mind my tank was full before the three trips to their dealership for an issue that should have been fixed if they did a proper pre-delivery inspection (PDI). I have had to miss work twice and my daughter was left stranded on 1/7/14 in the bitter cold and in a dark parking lot...not safe at all. UPDATE: I feel after going back and forth a couple of times with Mr. Ide and seeing that he really cares about his business, and how customers are treated, I would recommend this dealership for anyone looking for a Honda. I guess what happened to us was not the norm. I appreciate the way Mr. Ide went above and beyond to make right what happened. He filled our gas tank, washed the car and even offered to pay the first payment, which I graciously declined. Overall my experience could have been a lot better but in the end it was all good. More

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I was working for WBEE and somehow I ended up going back and getting a fantastic deal on leasing a honda CRV!! I couldn't be more happier with my decision & it helps when you have great people to work on it and getting a fantastic deal on leasing a honda CRV!! I couldn't be more happier with my decision & it helps when you have great people to work on it with. More

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We made an appt to test drive 2 vehicles, when we arrived the vehicles were pulled out in front, running & waiting, all warmed up for us. These had more features than we were looking for so Brad set-off to f the vehicles were pulled out in front, running & waiting, all warmed up for us. These had more features than we were looking for so Brad set-off to find what we were looking for. Within a few days, we received a call and were very impressed when we arrived at Dick Ide to see Brad had found EXACTLY what we were looking for at the price point we were seeking. When we arrived the next day to make our vehicle switch, Brad was outside doing some last minute polishing himself. We felt like Brad really wanted to sell a vehicle to us and that he was working hard to find what we needed. His professionalism, attention to detail, and upbeat personality made every interaction with him a pleasant one. We love our "new-to-us" Honda Pilot. We know we got a fair price and wouldn't hesitate to go back to Brad at Dick Ide to purchase our next vehicle. More

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After selling my car for less than what I owed so that I could stop paying for repairs, I thought about getting a Honda and went to Dick Ide. Brad was my guy and was thorough, knowledgeable and patient thro could stop paying for repairs, I thought about getting a Honda and went to Dick Ide. Brad was my guy and was thorough, knowledgeable and patient throughout my decision-making process. He worked tirelessly to make sure I got the best deal (which I definitely did) and the car I wanted -- mine had to be brought in from Syracuse. I went in on a Tuesday night and drove out the showroom with Brad by my side on Saturday. I continue to have my car serviced at Dick Ide and Brad always makes a point to stop by a say hi and see how I'm doing. Great guy who knows his stuff! More

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I will never buy or lease another car that is not a Honda! Mr. Constantino converted me into a Honda lifer. His salesmanship was friendly and professional. His expertise and knowledge of his product Honda! Mr. Constantino converted me into a Honda lifer. His salesmanship was friendly and professional. His expertise and knowledge of his product were beyond my expectations in a car salesperson. In the past I have always dreaded when the time came to replace my vehicle. The entire experience from when I walked into the door to the time I drove off the lot was actually fun. He was very clear and accurate when describing the vehicle and the terms. When it came time to sign the papers there were no surprises or hidden fees. I felt that I was getting and honest and valuable deal. Upon delivery of the vehicle, Brad explained every feature and made sure I was comfortable with all of the dials and buttons. One week later I am in love with my new Honda! More

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Save yourself time and gas money. DO NOT GO TO DICK IDE! Wanted to purchase a new car for my son but the salesman didn't know S#$%. My son knew more than he did. Told him I ran out of time and purchased a Wanted to purchase a new car for my son but the salesman didn't know S#$%. My son knew more than he did. Told him I ran out of time and purchased at another dealer. More

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This will be my third Honda (specifically the Civic) that I have leased through Dick Ide. The last two I was lucky enough to work with Brad, and will continue to do so! During the last leased car-Brad ALWAYS I have leased through Dick Ide. The last two I was lucky enough to work with Brad, and will continue to do so! During the last leased car-Brad ALWAYS made it a point to greet me, even if I was just there for an oil change. A couple months ago while getting my car serviced-he was excited to show me all the improvements and extra features in the 2013's. He was aware that my lease was ending soon and told me there was a sale coming up and that it would be the ideal time to change over! When I came in for my appointment-he had 3 cars waiting for me to look at-in order of what he thought I would like! In two days he had the car ready,all the paperwork set up, car waiting and was driving away within a half hour!!! Thank you so much Brad for making the whole transition so easy and stress-free!!! More

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I highly recommend Dick Ide Honda. My salesman, Brad Constatino was fantastic. He was very knowledgeable and I truly appreciated his expertise, patience, and kindness. I was so grateful that I found som Constatino was fantastic. He was very knowledgeable and I truly appreciated his expertise, patience, and kindness. I was so grateful that I found someone that I can trust. He took care of all of the paperwork and before I left the dealership he made sure I knew how to operate my new Honda CRV. Brad was able to find the perfect car to meet my needs. I love my new wheels! Dick Ide is the place to go for wonderful service and Brad Constantino will take care of you!! More

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