"Great Experience "
Lovence took the hassle out of buying a car and made it a very pleasant experience in purchasing my car. There was no pressure applied and I was Fred to make up my mind on my own.
"Great service and attention"
I was made to feel like the only customer that Charlie and the finance department had. Excellent attention to taking care of answering my questions and finding me just what I wanted. Thank you!
"First Mercedes Purchase"
I was trying to milk 300,000 miles out of my Suburban when it finally decided to quit on me. The problem was it happened just prior to Labor Day weekend. I had visited a couple of other dealers, but when I met Charlie Miller at Silver Spring Mercedes, I knew I would be able find what I was looking for. Charlie was fantastic.
I was worried with the holiday and my crazy work schedule that we were not going to be able to get the car I wanted. But, it all worked out in the end. It was meant to be.
Thanks to all at Silver Spring Mercedes.
"Awesome Customer Service!"
Lester and the Mercedes Benz team of Silver Spring were awesome to work with it. They listened to what we wanted and worked with us to get the vehicle and price we wanted. We were very choosy and had many questions Lester did not once attempt to rush us or provide dodgy answers. We were very satisfied with the amount of vehicles they had available for selection and the speedy service that was provided once we decided on car. Thanks for everything!
"Best experience ever. "
From the salesperson to the finance department to the service department, this transaction was the best I’ve ever had. Would highly recommend this dealership.
"Charlie was great to work with"
Drove 200+ miles from NY to MD for the model and options - had spoken with Charlie for 4 days before doing so; found him to be as professional in person as he was on the phone. Overall satisfied with my purchase.
"Outstanding buying experience!"
Charlie Miller made the dreaded task of choosing the right CPO and negotiating price pain free and
enjoyable! None of the usual "car guy" crap! He's a true professional and honestly interested in caring for his clients. I highly recommend seeing Charlie for your next MB purchase.
Tom Rodkey, the service manager, took time to visit and welcome us (after he was off work and heading home) in his very genuine manor.
Brad Fischer, in the finance department, was great too! Brad covered everything quickly and efficiently without the usual misery! Again, thanks to all of you gents! Keep up the great job!
Mr Mitchell was extremely thorough and patient as he assisted me with the purchase of my new vehicle. He has earned a repeat lifetime customer.
"One of the best car buying experience."
- M Rizwan
I have just purchased my first Mercedes from Mercedes Benz of Silver Spring (what a great experience I had).Their Sales consultant Mr Bijan Nijadi was very professional ,helpful and very knowledgeable about the vehicle I was interested in ,he gave me all the latest and greatest info about the vehicle and made it so easy purchase for me.
In Finance section Mr Brad Fischer helped me get the best financing and gave me the best options of service plans .
Overall it was great experience of buying a Benz from them and I would like to thank them for great services.
"Good buying experience"
This is the first time I've purchased a vehicle from this dealership, but it was a good experience and they have done a good job following up to ensure everything is going well.