Keith Nichols
Keith Nichols at Mercedes-Benz of Silver Spring
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Keith Nichols

General Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
119 Reviews
5.0

119 Reviews

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119 Reviews of Keith Nichols

April 27, 2024

Dealership Rating
Employee Rating

My experience at Mecedes Benz Silver Spring was Excellent. Mr Chevitz Mitchell was OUTSTANDING!!!!!He was very knowledgeable, professional, and took his time. He was very meticulous very,very deta More

by Sherri Yates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Chevist Mitchell

April 27, 2024

Dealership Rating
Employee Rating

Cecil, Ms. Dorit and the manager made buying my first Mercedes as easy as it gets! More

by JowelW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 15, 2024

Dealership Rating
Employee Rating

MR. MOORE IS A TRUE PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. More

by Sjlsimpson443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore, May Shyne

Apr 16, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2024

Dealership Rating
Employee Rating

Chevist Michelle exuded kindness, professionalism, and, patience. For six months, he diligently searched to help me find what I was looking for. And he did so without showing frustration or pushiness. And More

by laurensha23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chevist Mitchell

Apr 10, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2024

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Employee Rating

Mercedes-Benz of Silver Spring has been the absolute best dealership to conduct business when purchasing a new or pre-owned vehicle. The customer service provide always exceeds my standards. More

by Callmemsgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Juan Easley, Edward Moore , Charlotta Whitney; Carlos (Lot Attendant)

Apr 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 03, 2024

Callmemsgreen responded

Thank you, Edward for the after delivery check-in to ensure that everything was going smoothly and if I had any questions or concerns that required addressing regarding my new vehicle! Again, it was another great experience and pleasure purchasing from the Mercedes-Benz of Silver Spring dealership for the third time. Thank you for exceeding my expectations once again and until my next purchase or referral. Peace and blessings.

April 01, 2024

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Employee Rating

After seeing reviews, I sought out Chevist to purchase my car. He was patient and knowledgeable about the car and the car buying process. I appreciate how he broke everything down and did everything he could More

by laurensha23
Recommend Dealer
Yes
Apr 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2024

Dealership Rating
Employee Rating

Chevist Mitchell at the Mercedes-Benz dealership in Silver Spring is a "Gentleman and a Scholar." He was patient, helpful, friendly, and extremely knowledgeable about the vehicles. In fact, we leased a More

by ssc.karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, Brad Fischer, Chevist Mitchell , Renee Malcolm

Apr 01, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2024

Dealership Rating
Employee Rating

The whole sales staff provided an exceptional customer experience, with Chevist Mitchell leading the way with outstanding, excellent customer service. I would recommend Chevist and the rest of the sales s More

by eric.tollestrup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, Brad Fischer, Chevist Mitchell , Renee Malcolm

Apr 02, 2024

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 05, 2024

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring was clean and inviting. The welcoming committee was friendly and inviting. The showroom was great & I wasn't harassed. Overall experience was great. More

by feelnme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Chevist Mitchell

Mar 10, 2024

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 29, 2024

Dealership Rating
Employee Rating

I had a great experience with the dealership & salesman. Everyone was pleasant and not pushy. More

by feelnme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Chevist Mitchell

Mar 03, 2024

Mercedes-Benz of Silver Spring responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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