Brad Johnson

Average. Didn't keep me informed of the status of the work. Car was kept for two weeks. Didn't keep me informed of the status of the work. Car was kept for two weeks. More

by JAMESRMITCHELL Verified Customer Verified Customer

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Always a great experience when I go to Capo VW! !! Very efficient and courteous experience. !! Very efficient and courteous experience. More

by JAIMOI55 Verified Customer Verified Customer

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I waited over two hours for an oil change. The service man told me that my car would be ready pretty soon. I noticed that my car was still in the parking spot where I had left it an hour and a The service man told me that my car would be ready pretty soon. I noticed that my car was still in the parking spot where I had left it an hour and a half ago he lied to me. I was not very happy at that point More

by Karen Ondatje Verified Customer Verified Customer

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Always amazing customer service. All associates listen to your needs I would recommend San Juan Capistrano VW to everyone All associates listen to your needs I would recommend San Juan Capistrano VW to everyone More

by kimberlylind1975 Verified Customer Verified Customer

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Friendly and always helpful they take care of their customers with loving care!! Thank you. customers with loving care!! Thank you. More

by GIUSYCOLUCCI Verified Customer Verified Customer

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Easy to drop off and was ready when promised. They took care of all the issue's and also checked the alignment. They took care of all the issue's and also checked the alignment. More

by SHIDOBEAR Verified Customer Verified Customer

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Easy to drop off and was ready when promised. They took care of all the issue's and also checked the alignment. They took care of all the issue's and also checked the alignment. More

by SHIDOBEAR Verified Customer Verified Customer

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Dealership is always clean. Employee’s are very nice. Brad my service representative kept me informed throughout the service process. Employee’s are very nice. Brad my service representative kept me informed throughout the service process. More

by DEBBIEPETERSON8788 Verified Customer Verified Customer

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Not happy! Engine light on. Wasn’t addressed - retuned for explanation to find problem. Major repair missed and driving is going to do more damage Engine light on. Wasn’t addressed - retuned for explanation to find problem. Major repair missed and driving is going to do more damage More

by gmeans3 Verified Customer Verified Customer

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It’s been so great working with The Capistrano dealer excellent service from the service department to the sales people excellent service from the service department to the sales people More

by J.PARR Verified Customer Verified Customer

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