Brad Johnson
Brad Johnson at Capistrano Volkswagen

Brad Johnson

Service Advisor

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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4.5
266 Reviews
4.5

266 Reviews

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266 Reviews of Brad Johnson

June 22, 2025

Dealership Rating
Employee Rating

Great service and millions of thanks to Zander for his help and thorough response. Second time here! More

by MYACOOB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zander

June 20, 2025

Dealership Rating
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Very pleased with everything Easy to get appointments very friendly and helpful. I will continue using for my next setvice More

by SRESHOE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Norm Faller

June 18, 2025

Dealership Rating
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Best dealership ever! Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for a More

by Nick
Service Price Transparency
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Recommend Dealer
Yes

June 16, 2025

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3rd vehicle purchased here and always my go to for service, great team and always feel welcome here! More

by sknnotstir3
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Capistrano Volkswagen responded

Thank you for your review and your loyalty!

June 02, 2025

Dealership Rating
Employee Rating

Excellent customer care and excellent service for my car! ! I love the videos they provide to show me what needs attention. More

by MCH8
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2025

Capistrano Volkswagen responded

Thank you so much for your review!

May 25, 2025

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Very good honest dealer bought two cars from them and serviced them all the time since nee More

by JCHRISTENSEN10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Norm Faller

May 27, 2025

Capistrano Volkswagen responded

We appreciate you taking the time to leave a great review!

May 20, 2025

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Employee Rating

The customer service team was very not helpful because they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. More

by MISSIONEROOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Norm Faller

May 21, 2025

Capistrano Volkswagen responded

We apologize that our service team was not helpful and you were not able to get your service completed. Based on the information given, I was not able to locate your information in our system. We would like to look into this situation further, can you please email us at customerservice@capovwmazda.com and provide your first and last name or phone number? Thank you, Capistrano Volkswagen

May 09, 2025

Dealership Rating
Employee Rating

Hands down the best dealership around that I have ever experienced both from the service department and from the dealership itself. Brad Johnson always honest and I truly respect that from my car dealersh More

by DTODDS24
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Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

Capo VW is professional, courteous and quick. From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone know More

by Maddog53
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

The staff was Organized, friendly, helpful, efficient … I don’t have any more to say. More

by danl2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber

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