Brad Johnson

Easy scheduling and check in. Delivered car ahead of schedule. Was not happy they found thousands of dollars of recommended unscheduled maintenance work to add on to my 30,000 mi Delivered car ahead of schedule. Was not happy they found thousands of dollars of recommended unscheduled maintenance work to add on to my 30,000 mile maintenance. More

by kiefergroup Verified Customer Verified Customer

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Everyone so pleasant. They really work to get you in and out on time . They let you know up front the costs. They really work to get you in and out on time . They let you know up front the costs. More

by Nszymkow Verified Customer Verified Customer

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Thanks to Brad, the issue with my vehicle was resolved and taken care of . Thank you Brad and taken care of . Thank you Brad More

by LOLAMAGIERA Verified Customer Verified Customer

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Excellent customer service. I was surprised by the increased price of the oil change. I hope next year it doesn't go up another $20! I was surprised by the increased price of the oil change. I hope next year it doesn't go up another $20! More

by lightouchiro Verified Customer Verified Customer

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Yes, I would recommend this dealership with a caveat. The screens on the VW cars continually become disabled. This is evidently a software issue or a problem with the manufacturing of the screen because The screens on the VW cars continually become disabled. This is evidently a software issue or a problem with the manufacturing of the screen because VW is aware of the issue and has not fixed the problem. The dealership has no ability to fix this problem either. This is a safety issue because when the screen goes out, so does all functions related, such as the backup camera. More

by NEWS2ME Verified Customer Verified Customer

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I drive out of my way to get my car serviced at CAPO VW as they are consistently great and trustworthy. as they are consistently great and trustworthy. More

by akshedd Verified Customer Verified Customer

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The service staff and technicians are very friendly, helpful, and knowledgeable. I came in with a suspension noise issue and during the work they discovered a separate issue covered under warranty, got helpful, and knowledgeable. I came in with a suspension noise issue and during the work they discovered a separate issue covered under warranty, got it all cleaned up and fixed in a short span of time. Very professional More

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A very efficient and comfortable service experience. A+++. The texted status updates and video of my car in the service bay, narrated by the actual technician, is truly innovative and appreciated! A+++. The texted status updates and video of my car in the service bay, narrated by the actual technician, is truly innovative and appreciated! More

by quincy4mel Verified Customer Verified Customer

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Capistrano Volkswagen offers quality service and personnel and a welcoming vibe. Appointments are scheduled such that customers are not forced to wait long for their service provider, salesperson or personnel and a welcoming vibe. Appointments are scheduled such that customers are not forced to wait long for their service provider, salesperson or parts. More

by AUTO3 Verified Customer Verified Customer

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Fifteen words fifteen words fifteen words fifteen words fifteen words fifteen words fifteen words fifteen words. fifteen words fifteen words fifteen words fifteen words. More

by DMBOYER Verified Customer Verified Customer

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