Brad Johnson | Page 2

Always easy to arrange an appointment. Brad is solid and a pleasure to work with. Great communication via text and or email with technician videos. Brad is solid and a pleasure to work with. Great communication via text and or email with technician videos. More

by bfazzalaro Verified Customer Verified Customer

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Brad and entire team are friendly, professional and listen to concerns. This is my first VW automobile and based on my experience at Capistrano Volkswagen it will not be last with the brand. listen to concerns. This is my first VW automobile and based on my experience at Capistrano Volkswagen it will not be last with the brand. More

by Whall Verified Customer Verified Customer

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Haven't had a lot if work done, but the couple times I've been in it's been good. The Uber rides are great. I remember my BMW dealer used to give you a car to drive while work was being done. But I'd bet tha been in it's been good. The Uber rides are great. I remember my BMW dealer used to give you a car to drive while work was being done. But I'd bet that doesn't happen these days. Cheers! More

by MALTBIES1 Verified Customer Verified Customer

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Textbook perfect Professional, friendly, caring, thorough, on time, comfortable waiting room, valued service, timely communication thorough, on time, comfortable waiting room, valued service, timely communication More

by JON.MILLS Verified Customer Verified Customer

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My 2025 Tiquan was in the shop for a minor repair for over 4 weeks. They provided a loaner and regular updates. over 4 weeks. They provided a loaner and regular updates. More

by SDADANT Verified Customer Verified Customer

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My latest experience was very positive. I loved the video from the service tech. Very Quick and timely! I loved the video from the service tech. Very Quick and timely! More

by PATTYMCOOK Verified Customer Verified Customer

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Friendly staff & excellent services. I appreciate how they send you a video to review all the work done and they also include some helpful tips and tricks when it comes to your car.! I appreciate how they send you a video to review all the work done and they also include some helpful tips and tricks when it comes to your car.! More

by KVAGI Verified Customer Verified Customer

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Brad is always knowledge about by Toureg TDI which is a complicated car to maintain. He is honest and has the best interest in me as a customer as to the recommendations that need repair. Great customer se complicated car to maintain. He is honest and has the best interest in me as a customer as to the recommendations that need repair. Great customer service. I live in the central coast area- 310 miles away and drive the distance to capo VW becasue your auto techs understand how to maintain the repairs on my car. More

by DENISERANDAZZO Verified Customer Verified Customer

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The best place on earth! Better than Disney land It's better than sliced bread I'll always come back Better than Disney land It's better than sliced bread I'll always come back More

by SCUDERIATIFOSI Verified Customer Verified Customer

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Sorry attempt at up charging. Took our car in for a 35K service- basically an oil change and a tire rotation. Got a video, followed up by a “critical “ recommendation for more tha Took our car in for a 35K service- basically an oil change and a tire rotation. Got a video, followed up by a “critical “ recommendation for more than $5000 worth of work. In checking with another VW dealer, I found out that most of the items weren’t called for replacement/repair for another 20k to 30k miles, and your pricing was double in many of the items. I don’t know if you’ve had a change of ownership or management, but you’ve seen the last of me. More

by Tom Verified Customer Verified Customer

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