Brad Johnson
Brad Johnson at Capistrano Volkswagen

Brad Johnson | Page 23

Service Advisor

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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4.6
345 Reviews
4.6

345 Reviews

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345 Reviews of Brad Johnson

February 03, 2020

Dealership Rating
Employee Rating

Great Quick service , friendly staff that got me in an out in no time flat . Would definitely recommend to anyone that has a VW . Great job! More

by christiandochoa
Recommend Dealer
Yes
Feb 04, 2020

Capistrano Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate

January 30, 2020

Dealership Rating
Employee Rating

Very helpful even though it was busy the morning of my appointment. Even though I can get my oil changed many other places I will come to the VW dealership because of how kind and helpful everyone is! My More

by AMYBUFF19
Recommend Dealer
Yes

Other Employees Tagged: Miles Brandon , Arlen Mack

Feb 04, 2020

Capistrano Volkswagen responded

Hi Amy, Thank you for your business and this review. We're happy to hear our team was able to not only provide an oil change but also help troubleshoot your Bluetooth and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 30, 2020

Dealership Rating
Employee Rating

The staff were all semi rude starting with the receptionist. Customer service here seemed kinda forced as if they had better things to do. Everything super expensive. More

by ROCKSWAGEN
Recommend Dealer
Yes

Other Employees Tagged: Barbara Edwards, Brenda Mongillo

Jan 30, 2020

Capistrano Volkswagen responded

Providing a positive experience is our top priority here at Capo VW and we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out to us at customerservice@capovwmazda.com. Best, Kate

January 29, 2020

Dealership Rating
Employee Rating

Always a great experience. Whether for service or sales the staff at Capo VW go beyond the required service. Always making sure all the vehicle and personal needs are met. More

by itzthefuzz
Recommend Dealer
Yes

Other Employees Tagged: Cory Goodman, Buddy Holguin , Fred Evans, Arlen Mack

Jan 30, 2020

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience and quick service! We are pleased to hear that our staff is always so helpful in both our sales and service departments. We look forward to seeing you again soon whenever your need arises. Kate

January 24, 2020

Dealership Rating
Employee Rating

Car service Service Department people are very friendly and helpful. They do a great job and I will continue to use them. Thank you for your excellent work. More

by landnquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Evans

Jan 24, 2020

Capistrano Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance. We hope to see you again soon at Capo VW! Kate

January 23, 2020

Dealership Rating
Employee Rating

I truly appreciate the service and Lyft rides offered last Saturday. Received delayed alerts that my car was ready after I had already picked up though the next day—it may have been a glitch not quite su More

by ELISEMMARTINEZ
Recommend Dealer
Yes
Jan 24, 2020

Capistrano Volkswagen responded

Hello Elise Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Kate

January 22, 2020

Dealership Rating

Car puchases and service Everyone at this dealership are very friendly and helpful. My wife and I have purchased 4 cars from them and will continue to buy and recommend them t More

by landnquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Capistrano Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're delighted to hear that you have returned four times to purchase your vehicles. Thank you for being such a loyal customer! Kate.

January 21, 2020

Dealership Rating
Employee Rating

Great dealership, excellent service, quick and helpful. One thing that many dealers offer is if you buy your tires from them, the rotation of them should be complimentary. I think this would be a great com More

by TRISHHEATH777
Recommend Dealer
Yes
Jan 24, 2020

Capistrano Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

January 16, 2020

Dealership Rating
Employee Rating

Brad was extremely helpful. Called me as soon as my car was done and told me I needed new tires and an alignment. Unfortunately I could only afford the tires right now. He said no problem and got the tires More

by CCOB1124
Recommend Dealer
Yes
Jan 20, 2020

Capistrano Volkswagen responded

Thank you for the excellent review! It's wonderful to hear that Brad was able to get your service taken care of quickly and professionally. Thank you again for choosing Capistrano Volkswagen! Kate

January 08, 2020

Dealership Rating
Employee Rating

E Golf 40,000 mile service was $32.00! Very pleased with the cost. Service advisor very upbeat, friendly and knowledgeable of the Volkswagen brand of cars. More

by wmfoltz
Recommend Dealer
Yes
Jan 08, 2020

Capistrano Volkswagen responded

Thank you so much for sharing your service experience at Capistrano Volkswagen with others! We're pleased that you were happy with the cost of the service and hope you'll continue to return here for future work. Kate

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