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Brad Johnson
Brad Johnson | Page 24
Service Advisor
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
345 Reviews
345 Reviews
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345 Reviews of Brad Johnson
January 03, 2020
Battery Replacement My service representative Brad did a very good job communicating with me and which made the experience better. I did have to call VW customer care my My service representative Brad did a very good job communicating with me and which made the experience better. I did have to call VW customer care myself to determine battery was under warranty but other than that I was satisfied. More
by MPO67
Verified Customer
December 27, 2019
Service Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice More
by mfeibush
December 27, 2019
Brad greeted me at my car before I could even get out😳 I am always please with exceptional service I receive at Volkswagon! The customer service is very friendly and makes you feel comfortable and trusting I am always please with exceptional service I receive at Volkswagon! The customer service is very friendly and makes you feel comfortable and trusting of the company overall. I’m always please with the quality of service and the knowledge they provide me. More
by JENNYPAYNE32
Other Employees Tagged: The mechanic working on my car was very professional and friendly
December 25, 2019
Service Department The service department is very well organised . The service team is highly competent and personable. The team goes the extra step to get everything d The service department is very well organised . The service team is highly competent and personable. The team goes the extra step to get everything done as quickly as possible with the least amount of stress for the customer. I have only had the most positive experiences here. Great coffee as well! More
by cecepollin
Other Employees Tagged: Fred Evans
December 13, 2019
Very Efficient Brad was not only very helpful, but bent over backwards to get my 2001 Passat's work done in a timely manner. Capistrano VW is the only place this car Brad was not only very helpful, but bent over backwards to get my 2001 Passat's work done in a timely manner. Capistrano VW is the only place this car has had any work done, including oil changes. Jim Parker Happy customer for 18 years More
by deckape
Other Employees Tagged: Arlen Mack
December 11, 2019
Brads the best I always prefer brad/ he’s honest and has always taken care of me - I’ve been taking my car there for over 6 years and have always had the best experi I always prefer brad/ he’s honest and has always taken care of me - I’ve been taking my car there for over 6 years and have always had the best experience with him More
by brandenschneider
December 05, 2019
Friendly and efficient I have been incredibly pleased with service at Capistrano VW over the years. Each serviceman is friendly and incredibly efficient. Service is timely a I have been incredibly pleased with service at Capistrano VW over the years. Each serviceman is friendly and incredibly efficient. Service is timely and clean. More
by SUEANNCROSS1
November 28, 2019
Great service - fast and efficient Thank you again for making an inconvenient task so easy and efficient. Great service, great team! I have a dealership closer to my work, but find Thank you again for making an inconvenient task so easy and efficient. Great service, great team! I have a dealership closer to my work, but find that coming to Capo is worth the drive and time. More
by Kelly B
Other Employees Tagged: Cory Goodman , Fred Evans
November 13, 2019
Another Great Experience Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willi Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willing to be of assistance Brad is. Being able to have a Lyft take me to and from the dealership was also a huge plus as I have a wife and small baby at home. Thanks for another great visit Brad. More
by KB.ROYBAL
November 01, 2019
Great service ! The staff is always very friendly and accommodating. The service is always thorough and professional, I got my car at this dealership and will always The staff is always very friendly and accommodating. The service is always thorough and professional, I got my car at this dealership and will always come back to service it here More
by AEROWLAN
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