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Brad Johnson
Brad Johnson | Page 30
Service Advisor
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
329 Reviews
329 Reviews
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329 Reviews of Brad Johnson
April 04, 2019
Great service Great people and great service. I love Capo VW ! My car was fixed right the first time and the dealership was clean and the amenities were awesome. St Great people and great service. I love Capo VW ! My car was fixed right the first time and the dealership was clean and the amenities were awesome. Starbucks coffee a plus More
by MADISON.GOODMAN3
Verified CustomerOther Employees Tagged: Fred Evans, Arlen Mack, Nory Navarro
April 03, 2019
Service of my CC Excellent customer service as always. Brad is not only easy to work with but very competent, professional, and hard working. This past service waa les Excellent customer service as always. Brad is not only easy to work with but very competent, professional, and hard working. This past service waa less expensive than anticipated which is always a plus as well! More
by Cramer
Other Employees Tagged: Cory Goodman
April 02, 2019
Another great experience I was able to get in relatively quickly on short notice and was quickly updated on the report of the car. As always, I appreciate the honesty and time I was able to get in relatively quickly on short notice and was quickly updated on the report of the car. As always, I appreciate the honesty and timeliness of the service department and the excellent customer service. Brad gets 5 stars again. More
by KATHRYN4
March 28, 2019
Excellent customer service. Excellent service work. Experience was excellent. Customer service was friendly, knowledgeable and honest. Identified an issue I was unaware of, made a no-pressure service Experience was excellent. Customer service was friendly, knowledgeable and honest. Identified an issue I was unaware of, made a no-pressure service recommendation and walked me through my decision. Returned a clean and up-to-date care in a reasonable amount of time. More
by Tim B
March 24, 2019
Program new replacement key remote Brad Johnson service advisor & Scot Lanier Technician explain what procedures and timeframe to completed the job. Plus thanks to Glenn Haylings part s Brad Johnson service advisor & Scot Lanier Technician explain what procedures and timeframe to completed the job. Plus thanks to Glenn Haylings part services in ordering replacement key remote rob, excellent team work! More
by FUJIWARA
Other Employees Tagged: Glenn Haylings , Scott Lanier technician
March 22, 2019
VW Service dept. Great employees. Good work done always. Definitely not the cheapest place to get my car worked on but I can always trust things will be done properly Great employees. Good work done always. Definitely not the cheapest place to get my car worked on but I can always trust things will be done properly and efficiently. More
by paulvmetzler
Other Employees Tagged: Fred Evans
March 22, 2019
Good Service But I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good since blades are cracked and ripped on the rear. Clearly it wasn’t checked I guess I have to order a set online. Brad was great though! More
by melcruz80
March 21, 2019
Couldn’t be happier After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my car was delivered to the dealership to the short time of delivery back to me, every aspect was professional, caring and top notch. I really appreciate how everything was handled. More
by sheri4sure
Other Employees Tagged: Nory Navarro
March 18, 2019
5-Star Service always! Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. More
by RAPHSEECK
March 14, 2019
What I've Been Accustomed to Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous an Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous and competent service and support. More
by pmccarville
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