Brad Johnson | Page 29

Outstanding service and very knowledgeable counter man. Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend t Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend them to everyone. Excellent shop. More

by DON.COLUCCI Verified Customer Verified Customer

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Oil change/30k tune up Brad was very helpful and efficient. He helped me get a car to and from my work. I appreciate being able to just drop my car off in the morning and kn Brad was very helpful and efficient. He helped me get a car to and from my work. I appreciate being able to just drop my car off in the morning and know they’ll have it done by the time I’m off work and it being washed too was a nice perk. More

by RBROWN421 Verified Customer Verified Customer

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The service is simply the best around! Our family has bought several cars over the years...and we keep coming back because the service is OUTSTANDING! They are professional, honest, knowle Our family has bought several cars over the years...and we keep coming back because the service is OUTSTANDING! They are professional, honest, knowledgeable, and treat us like family. The dealer ship is so clean , we love all the amenities like the beautiful upscale clean bathrooms, popcorn hot chocolate and coffee while we are visiting👌🏻😄 we love Capistrano Volkswagon. More

by TERRILUND Verified Customer Verified Customer

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Brad was great! Unfortunately my car battery died much earlier than anticipated but Brad was helpful in assessing the situation and providing me with superior service Unfortunately my car battery died much earlier than anticipated but Brad was helpful in assessing the situation and providing me with superior service. I would absolutely recommend this service center to colleagues and friends. More

by BREE.C.JOHNSTON Verified Customer Verified Customer

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Brad Johnson excellent professional very helpful. Tiguan had serious issues. Used car MGR appraised the Tiguan at $625. Took the Tiguan to another dealer who appraised it at $2700. He was extremely s Tiguan had serious issues. Used car MGR appraised the Tiguan at $625. Took the Tiguan to another dealer who appraised it at $2700. He was extremely slow at coming up with his appraisal pondering his computer screen in coming up his number. It really wasn’t that complicated. More

by PHILGUILFORD Verified Customer Verified Customer

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Great Service! I came in for a recall and a oil change, I was greeted quickly and didn't have to wait longer than I was quoted! This makes for a great experience! I came in for a recall and a oil change, I was greeted quickly and didn't have to wait longer than I was quoted! This makes for a great experience! More

by HOLLYSIGAFOOS Verified Customer Verified Customer

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Service Great job! Very friendly casual experience and also did appreciate that my dog Benjamin was welcome .... the car was washed and vacuumed out and the v Great job! Very friendly casual experience and also did appreciate that my dog Benjamin was welcome .... the car was washed and vacuumed out and the video taken was a nice touch ... thanks More

by AWATEC Verified Customer Verified Customer

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Excellent Service From the moment I pulled up, till the time I left everyone was courteous and polite- Very professional. The service for my car was fully explained to From the moment I pulled up, till the time I left everyone was courteous and polite- Very professional. The service for my car was fully explained to me before they even started. I was offered a Uber to and from the dealer at no charge if I chose to not wait for my car. As always, a pleasant experience! More

by kimberlylind1975 Verified Customer Verified Customer

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Impressive Service I recently purchased a used TDI powered Jetta from a used car dealership. While I was very confidant in my purchase, I wanted to make sure the car wa I recently purchased a used TDI powered Jetta from a used car dealership. While I was very confidant in my purchase, I wanted to make sure the car was as I expected. I brought the car into Capistrano VW for a n oil change and multi point inspection. The car was fine , as expected. But, the service and information on how to take car of my car was just excellent, The service adviser's took the time to discuss in detail the condition of my car, and what to expect going forward to keep it in great condition . I am impressed with the care, depth of knowledge and willingness to help. I will only go to VW of Capistrano for my service needs going forward . Also, when time to purchase a new vehicle, I will have VW of Capistrano first on my list . VW's are just outstanding cars. I want another one!!! More

by kurte Verified Customer Verified Customer

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Best Service Setting up the appointment was easy and this is coming from someone that hates talking on the phone. I was informed of all the work that will be done Setting up the appointment was easy and this is coming from someone that hates talking on the phone. I was informed of all the work that will be done on my car and the cost was upfront. This gave me a chance to shop around, but Capistrano was the best deal for what I was looking for. I purchased my car here and had all service on my vehicle done here as well. Best customer service I have ever experienced, I always leave happy and feel safe when driving my car. Thank you so much for going the extra mile every time! More

by Maggie Verified Customer Verified Customer

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