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Brad Johnson
Brad Johnson | Page 32
Service Advisor
Capistrano Volkswagen
32922 Valle Road
San Juan Capistrano, CA 92675
329 Reviews
329 Reviews
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329 Reviews of Brad Johnson
February 20, 2019
Good but could be better Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on my car. I like that because I can see what they are doing. I think it was a busy day but I like updates especially when I’m spending a lot of money. Overall experience was good. More
by KRISTYHUFFMAN
Verified Customer
February 13, 2019
Fantastic people that provide fantastic service. I drive a 2008 Volkswagen GTI. While it is an amazing car, maintenance on it can be pricey and difficult to do. I have been in for service multiple ti I drive a 2008 Volkswagen GTI. While it is an amazing car, maintenance on it can be pricey and difficult to do. I have been in for service multiple times and have never had a bad experience at this dealership. I have had the pleasure of working with all of the service advisers at Capo VW, and have had an excellent service experience every time. The most recent visit was to get an axle boot, and a headlight replaced. One of the VW master service technician's Scott C was the one to service my car and did an outstanding job. This dealerships service department goes above and beyond by sending you a video detailing the problem with your car, and how it can be fixed. This program is outstanding and should be industry standard. I would not take my car anywhere else, this dealerships service department is the best I have ever seen. More
by IANCSTEWARTW
February 13, 2019
Great dealership Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained everything I needed to know about my car. More
by jsmen81
Other Employees Tagged: Fred Evans
February 09, 2019
Brad is the best Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost. Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost. More
by DPROLLOVER
February 09, 2019
Capistrano Volkswagen Review - KL All staff at Capistrano Volkswagen are consistently pleasant, friendly, welcoming, helpful and take their time with the customer to explain each issue All staff at Capistrano Volkswagen are consistently pleasant, friendly, welcoming, helpful and take their time with the customer to explain each issue on repairs. They are very thorough which is a great comfort to know that they care about their customers safety in their vehicles. I must also say that hands down... Fred Evans is one of the best Service Department Employees I have had the pleasure of doing business with. He is the reason I keep coming back and will continue to come back for service on my vehicle at Capistrano Volkswagen. Always an enjoyable and pleasant service experience at Capistrano Volkswagen! More
by jetcity
Other Employees Tagged: Fred Evans, McCurtis Kelley, Arlen Mack
February 08, 2019
Awesome! Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capi Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capistrano Volkswagen for years and have had excellent service every time! More
by AFITZGERALD11
Other Employees Tagged: Fred Evans, Arlen Mack, Nory Navarro
February 06, 2019
Great service I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by my service technician showing me everything. They were unable to get it to replicate the glitch, but reset some things and it hasn’t happened since. More
by christinaP23
Other Employees Tagged: Paul Clark , JJ Davis, Arlen Mack
February 05, 2019
Gti service I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. More
by Jd1010
February 02, 2019
Very good and satisfied No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will wan No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will want to work with Brad. Thank you. More
by LINDAPEACH
February 02, 2019
A brand new car Brought my car in for service and walked out with a brand new car. Best experience ever and I am loving my new car. Thanks Brought my car in for service and walked out with a brand new car. Best experience ever and I am loving my new car. Thanks More
by jsmen81
Other Employees Tagged: Paul Clark, Steve Smith , JJ Davis
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