Brad Johnson
Brad Johnson at Capistrano Volkswagen

Brad Johnson | Page 33

Service Advisor

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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4.6
321 Reviews
4.6

321 Reviews

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321 Reviews of Brad Johnson

November 01, 2014

Dealership Rating

2012 GTI The sales department are ok honest and reasonable from my experience but not the service they are always confused and lost the express service send me More

by Mina.Youssef.Atalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fred Evans, Arlen Mack, Jeff Maris, I don't remember the names of who I dealt with but they were a few

Nov 18, 2014

Capistrano Volkswagen responded

Mina, We're very sorry for the trouble that you had with our Service department. Thank you taking the time to comment, we are working on improving our Service and Service Xpress Departments to increase the scope of work performed – this will eliminate the back and forth between counters. We're going to make significant changes to our Service and Service Xpress departments in the near future, and have noticeable changes by 2015. Thanks for your time, Cory Goodman Service Director

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