Brad Johnson | Page 33

Awesome service at the best VW dealer Great people great service , awesome customer service and friendliest atmosphere 👍👍👍 don't want to even try other dealers, so I drive for an hour j Great people great service , awesome customer service and friendliest atmosphere 👍👍👍 don't want to even try other dealers, so I drive for an hour just to get service here, in a stress-free environment Thank you! More

by annies185 Verified Customer Verified Customer

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Always the best Never had a bad experience at this dealership. Brad and the others are always very thorough. Had to order a part and everything went as planned. Never had a bad experience at this dealership. Brad and the others are always very thorough. Had to order a part and everything went as planned. More

by KIRBYSELLS Verified Customer Verified Customer

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Great service These guys are great, I started coming here a few years ago with my 2014 Passat TDI and everything about the place has been fantastic. One of the best These guys are great, I started coming here a few years ago with my 2014 Passat TDI and everything about the place has been fantastic. One of the best features are the technicians sending video clips of their preliminary inspection of the car. The Service Advisors are the best, easy to work with and they do whatever they can to find the best possible solutions for their clients. Highly, highly recommend bringing your car here for service. More

by CALLEWIS30 Verified Customer Verified Customer

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VW Golf R 40K Service Everything was done very professionally, courteously, and in a timely manner. From making the appointment to picking up my car. I am very pleased with Everything was done very professionally, courteously, and in a timely manner. From making the appointment to picking up my car. I am very pleased with the information provided on the current status and condition of my car and appreciate that my service rep did not try to push me to perform other needed services that can wait till later. More

by TARAKBP Verified Customer Verified Customer

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10,000 mile check up The check up went very well; waited at the dealership; process completed in a timely manner. Was informed of a problem and advised on how to deal The check up went very well; waited at the dealership; process completed in a timely manner. Was informed of a problem and advised on how to deal with it. Even got a much-needed car wash! More

by gelato Verified Customer Verified Customer

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Thanks for accommodating! Just what I needed--another task on my plate! Instead, Capistrano Volkswagen took care of it! I was able to get a quick appointment ... bonus to get Just what I needed--another task on my plate! Instead, Capistrano Volkswagen took care of it! I was able to get a quick appointment ... bonus to get 60,000 maintenance done at the same time. Had a rental car. Car done in and out same day. And, they took care of recall! Whew! Thank you Capistrano Volkswagen. More

by KGNOPOLY Verified Customer Verified Customer

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Good but could be better Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on my car. I like that because I can see what they are doing. I think it was a busy day but I like updates especially when I’m spending a lot of money. Overall experience was good. More

by KRISTYHUFFMAN Verified Customer Verified Customer

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Fantastic people that provide fantastic service. I drive a 2008 Volkswagen GTI. While it is an amazing car, maintenance on it can be pricey and difficult to do. I have been in for service multiple ti I drive a 2008 Volkswagen GTI. While it is an amazing car, maintenance on it can be pricey and difficult to do. I have been in for service multiple times and have never had a bad experience at this dealership. I have had the pleasure of working with all of the service advisers at Capo VW, and have had an excellent service experience every time. The most recent visit was to get an axle boot, and a headlight replaced. One of the VW master service technician's Scott C was the one to service my car and did an outstanding job. This dealerships service department goes above and beyond by sending you a video detailing the problem with your car, and how it can be fixed. This program is outstanding and should be industry standard. I would not take my car anywhere else, this dealerships service department is the best I have ever seen. More

by IANCSTEWARTW Verified Customer Verified Customer

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Great dealership Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained everything I needed to know about my car. More

by jsmen81 Verified Customer Verified Customer

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Brad is the best Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost. Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost. More

by DPROLLOVER Verified Customer Verified Customer

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