Brad Montgomery

Excellent follow thru and customer service……………………………. .mmmnmnmnmnm.mnnnmn.blinking.nhh.nub .bug. Buyer.mn vet. .mmmnmnmnmnm.mnnnmn.blinking.nhh.nub .bug. Buyer.mn vet. More

by ridgehomesllc Verified Customer Verified Customer

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I purchased a 2014 Toyota Tundra from here and the windshield had chips in it and the back seat had some stains on it from a prior car seat. When I first test drove the truck the (R) indicator on the windshield had chips in it and the back seat had some stains on it from a prior car seat. When I first test drove the truck the (R) indicator on the dash did not show up for Reverse. When I picked up the Truck a week later, the indicator for reverse now worked, but now the (D) indicator was NOT working plus CHECK ENGINE light was on! TCS (Traction Control System) light was on. DO THEY NOT CHECK their work when it is finished, BEFORE you call the customer and tell them your car is finished. I pointed this out to the Service Manager before I left the front of the Service Department, BACK into Service for yet ANOTHER WEEK! I got the truck back on Friday and found that the heat DID NOT WORK! I replaced the THERMOSTAT AND COOLANT as it was $58 dollars versus a $250 deductible, then thoroughly BLED the system accordingly, and STILL NO HEAT! BACK to Uftring and they had it for yet ANOTHER WEEK. When I was told that SERVICE IS COMPLETE and That they bled the cooling system and the heat was working as it should. I picked up the truck and yet it STILL had NO HEAT! The Service manager said that it was heating up to 105 degrees and was where it should be and that it was "NOT HIS F**KING PROBLEM" and that they DO NOT work on Toyotas here. Yet I bought it here. Now I have to take it to an actual Toyota dealership, pay 250 deductible and have it fixed properly. For now, THREE (3) WEEKS in total, they have had my newly purchased SUPPOSEDLY CERTIFIED USED CAR, and it is STILL NOT FIXED! This Dealership (Uftring Chevrolet Cadillac) is the worst place I have ever dealt with. I would NOT RECOMMEND buying a DOG TURD from this place. I wish there was a 30- or 90-day return policy. I would have certainly returned it. They treat their customers like CRAP and telling them "Not My F**king Problem" is not how you treat someone that is spending 20 thousand dollars on a newer vehicle. I would give them a ZERO, but it only goes down to a 1. More

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Sold me a truck that was filthy inside. Gear indìcator didn't work and a broken winshield. After they said they would fix it, I went pick it up and it wasn't fixed and yet "Check Engine Lig Gear indìcator didn't work and a broken winshield. After they said they would fix it, I went pick it up and it wasn't fixed and yet "Check Engine Light" was on and TCS light was on. After a week of that got truck back and NO HEAT ! Said it was blowing 105 degrees which it WAS NOT! When asked if they was going to fix the problem, was told to wait for service manager, I said I have to be at work in 15 minutes and was told "NOT MY PROBLEM"! I WOULD NOT RECOMMEND BUYING A DOG TREAT FROM Uftring Montgomery Chevrolet Cadillac on War Memorial. The worst I have ever been treated! Now I have to take the truck to a REAL DEALER and have them fix it. BROKE WINDSHIELD, FILTHY INTERIOR, CHECK ENGINE LIGHT ON AND NO HEAT AND THIRD BRAKE LIGHT ISN'T WORKING EITHER! Will be reporting to BBB on Monday. Would NOT RECOMMEND buying anything here ! More

by Kevin Baker Verified Customer Verified Customer

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First off, I have never had a dealership try so hard and care so much about their customers. Will Bilsland & Braedon Starberg go above and beyond anything I could have asked for. i bought a Truck a few mont care so much about their customers. Will Bilsland & Braedon Starberg go above and beyond anything I could have asked for. i bought a Truck a few months ago, but had some issues with the paperwork, i had to bring the truck back in, and the dealership made everything right, even got me in a newer truck, less of a monthly payment, and did everything they could to make sure I didn't get left out to dry. what a team, and great dealership. More

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The R in the PRNDL indicator was not working when purchasing a used car and was supposed to be fixed. When told it was finished and fixed, the check engine light was on, traction control light wa purchasing a used car and was supposed to be fixed. When told it was finished and fixed, the check engine light was on, traction control light was on, and the R was fixed but the D was not. You think they would ensure the job was done correctly and not given to the NEW CAR BUYER not working. So they have had it for a week now and still not fixed correctly. More

by Kevin Baker Verified Customer Verified Customer

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I recently worked with Justin, and he was absolutely amazing. This whole car‑buying process has been especially hard for me, and Justin made it feel easy for the first time. I had test‑driven at least f amazing. This whole car‑buying process has been especially hard for me, and Justin made it feel easy for the first time. I had test‑driven at least five different vehicles in 3 different cities, and knew I wanted a Traverse, but I just hadn’t found the one yet. Justin listened, paid attention to what I actually needed, and helped me find the perfect Traverse without any pressure or hassle. The entire experience was smooth, quick, and honestly refreshing. The team even stayed two hours past closing just to help me finish everything, that alone speaks volumes about their dedication. I’m so grateful for Justin and the whole Montgomery Chevrolet crew. Highly recommend them if you want a dealership that truly goes above and beyond. 100% recommend Justin! More

by Jmcri Verified Customer Verified Customer

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Excellent service. Fixed the problem quickly and kept me informed and updated along the way. Highly recommended. Fixed the problem quickly and kept me informed and updated along the way. Highly recommended. More

by HJ2009 Verified Customer Verified Customer

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Great sales and service experience every time. I wouldn’t buy a vehicle anywhere else. I wouldn’t buy a vehicle anywhere else. More

by 5GSTEW5 Verified Customer Verified Customer

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you always do great work, wouldn't trust my car to anyone else keep up the good work anyone else keep up the good work More

by eatonc81 Verified Customer Verified Customer

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My salesperson, Will, was not high pressure and he and everyone I worked with was friendly and answered all of my questions thoroughly and respectfully. The whole experience was easy and enjoyable. everyone I worked with was friendly and answered all of my questions thoroughly and respectfully. The whole experience was easy and enjoyable. More

by csmile21 Verified Customer Verified Customer

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