Brad Smith | Page 21

Completely Satisfied! From the time I pulled in the parking lot until I left with my new vehicle, everything was great. My salesman did a fantastic job! From the time I pulled in the parking lot until I left with my new vehicle, everything was great. My salesman did a fantastic job! More

Report | Print

Great experience! I had an easy and pleasant experience for a change buying a veheicle. My salesman, Brad Smith went out of his way to find me exactly the truck I was I had an easy and pleasant experience for a change buying a veheicle. My salesman, Brad Smith went out of his way to find me exactly the truck I was searching for and at the right price.He was very knowledgeable and made sure I was satisfied. Would buy from this dealership again and would recommend to my family and friends. Having had experiences in the past with other dealerships, this wasa welcome change. More

Report | Print

We purchased a new vehicle Brad Smith was very easy to deal with. He was very knowledgeable and helpful more we purchased the vehicle and after. He made sure we were happy all Brad Smith was very easy to deal with. He was very knowledgeable and helpful more we purchased the vehicle and after. He made sure we were happy all the way with the purchase. And he went out of his way to make sure we knew how everything worked on the new vehicle. We would definitely do business with him and the dealership again. More

Report | Print

Knowledgeable, helpful, and kind. We found a problem with the console. They fixed the console right away. We love the RAM 1500 Economy Diesel. Everyone is very helpful. Brad Smith was We found a problem with the console. They fixed the console right away. We love the RAM 1500 Economy Diesel. Everyone is very helpful. Brad Smith was our salesperson. He is very knowledgeable, helpful, and kind. We would recommend Gastonia Chrysler, Dodge, Jeep , and RAM to our friends and co-workers. I, Tammy already have recommended you to my co-workers. More

Report | Print

Understanding Staff Our salesman, Brad Smith, really listened to what we wanted, the monthly payment we could afford and showed us trucks that fit the bill. Listening and Our salesman, Brad Smith, really listened to what we wanted, the monthly payment we could afford and showed us trucks that fit the bill. Listening and matching the right vehicle to customer's needs is very important and a good job was done. Overall a very good experience. More

Report | Print

Awesome experience, friendly service Brad was awesome. Will definitely buy another vehicle from him!! Dealership was very friendly. Made us feel at home. Received a great deal with no pre Brad was awesome. Will definitely buy another vehicle from him!! Dealership was very friendly. Made us feel at home. Received a great deal with no pressure. More

Report | Print

Great car-buying experience After reaching out online, was very quickly contacted by Brad Smith. We set up a time later that afternoon for a test drive. Throughout the whole proc After reaching out online, was very quickly contacted by Brad Smith. We set up a time later that afternoon for a test drive. Throughout the whole process Brad was friendly and professional. Also worked with Brian Kanabroski who quickly took care of the finance paperwork. I felt very comfortable with everything and am happy with my new car. More

Report | Print

Jeff loves his Ram He has always wanted a truck and we did not think we would be able to get one. But, Mark, Brian and Brad did all they could to get Jeff the truck he He has always wanted a truck and we did not think we would be able to get one. But, Mark, Brian and Brad did all they could to get Jeff the truck he wanted at a price he could afford. We could not be happier. More

Report | Print

Busy Schedule and People that Listen! We drove from Myrtle Beach, SC to the Dealership in Gastonia due to pricing online. I had made a list of at least 25 Wranglers to take a look at over We drove from Myrtle Beach, SC to the Dealership in Gastonia due to pricing online. I had made a list of at least 25 Wranglers to take a look at over the weekend. I called to verify the Jeep we wanted to look at was there and spoke with the receptionist due to everyone being in sales meetings. Mind you this was at 8:00AM. I asked the receptionist who was the most experienced salesperson there? (Seeing I wanted to have the time to look at other dealerships if this particular deal did not work out) She had mentioned Danny Craig. Once we arrived, I asked for Danny and gave him our situation. I pointed out that I had done my homework and was ready to make a deal happen. He took our vehicle immediately to the Manager to get an appraisal while he took the time to bring the Rubicon up to the front door for us to look at. I had seen the information prior about the Rubicon online, but seeing that it had just arrived on the carrier, there were no pictures. It met our standards. I told Danny what we wanted for our trade and how much we were willing to pay for the Rubicon. He took the information to the front desk and came back promptly with the counteroffer. This happened a total of two times. At that time the Sales Manager Brad came to our area and shook our hand. Deal was done! We were preapproved with our financing which lead to us just having to sign paperwork with the Finance Manger Brian. He offered to try and beat the finance rate, but it was not necessary so all we had to do was sign the papers. It felt good to have people at a Dealership listen to what the customer wanted and not waste time by getting information that is not necessary unless the purchase happens. Maybe other Dealerships should take this into consideration. MAKE THE DEAL HAPPEN FIRST and don't waste time beating around the bush! Thank you for the experience. It is appreciated. More

Report | Print

Great shopping experience Trey Tillman was the best part of our shopping experience. Extremely personable but professional. Took quite a bit of time to locate just what I was Trey Tillman was the best part of our shopping experience. Extremely personable but professional. Took quite a bit of time to locate just what I was looking for. Already recommended Trey to a friend. More

Report | Print