Brad Wolfgram | Page 4

One of the best Black Friday experience I've had in many years. Everyone was very professional and friendly, especially Calvin, Artur, and the sales team. My wife and I were able to purchase new TLX at a g years. Everyone was very professional and friendly, especially Calvin, Artur, and the sales team. My wife and I were able to purchase new TLX at a great price and within our budget. Also, hats off to Brad and the service department with their outstanding service. More

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Best Acura Dealership in the area!!!Great customer Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely rec Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely recommend this place to My all friends and family.Thank you very much!!! More

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Tony is almost always my Service Advisor and so as Brad Wolfgram. They’re very good and honest and accommodating. Keep up the good work. Wolfgram. They’re very good and honest and accommodating. Keep up the good work. More

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Awesome People, Great Price When I walked in the dealership, I was greeted by the owner (how often does that happen, right?). He introduced me to Karine, who took me on a test d When I walked in the dealership, I was greeted by the owner (how often does that happen, right?). He introduced me to Karine, who took me on a test drive of an RDX and expertly answered all of my questions about the car. The grin on my face probably ruined any chance of "hard" bargaining, but thankfully no negotiation was necessary. I was offered a price that was better than any I saw online. My great experience continued 3 days later, when I went back to have some accessories installed. Brad in the service dept. came by the waiting area at least 3 times to keep me posted. When I couldn't decide between black or white side moldings (my RDX is white with black trim), Brad taped black on one side and white on the other so that I would be sure about my choice. I cannot imagine any other dealership doing this. I am a big fan of this dealership and its people. More

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TLX Service I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with T I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with Tony Gonzales and he’s the best as far as I am concerned. More

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Amazing Service! I still have my 2005 Acura RL which I continue to restore as parts give out! I have been bringing my car to this dealership since I bought it in 2005 I still have my 2005 Acura RL which I continue to restore as parts give out! I have been bringing my car to this dealership since I bought it in 2005! The service team is awesome!!!! My primary service contact is Brad Wolfgram - he always goes the extra mile to ensure I understand what is being done and the pricing involved. He is detailed and always keeps me in the loop on the progress of my service. I have also worked closely with Tony and Manny in the service department and they always provide excellent service as well. Love this dealership!! More

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WONDERFUL EXPERIENCE I’ve purchased many cars in my life. It’s always stressful, especially dealing with high-pressure sales people. My experience with Acura of Glendale w I’ve purchased many cars in my life. It’s always stressful, especially dealing with high-pressure sales people. My experience with Acura of Glendale was like a day at the beach. Karine was delicious! She NEVER once made me feel Pressured. She explained everything to me. When I told her I wasn’t ready to buy that first day, she said “Ok. When you’re ready, come on back.” On Purchase Day I felt like I was at a party. The entire team were ALL laid back, funny, easy peasy to deal with. AND, I got the exact car I wanted at a price that I feel good about! Thank you Acura of Glendale for making me feel like a family member! XOXO More

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Service work quality sucks I am very disappointed to the quality of the vehicle of 2019 RDX. We had the same RDX model but in 2011, but never had any of the issues/experience li I am very disappointed to the quality of the vehicle of 2019 RDX. We had the same RDX model but in 2011, but never had any of the issues/experience like this new 2019 model. Here is our story, We purchased the 2019 RDX at the end of Octorber, 3 months ago. and everything looked fine at the beginning. However, within 2 weeks of the date of purchase, I found there are couple issues, 1. there was rattle noise around the cup holder/transmission gear area; 2. when open the tailgate, there is a huge noise when the tailgate reaches the top. so I brought the car back to the service department, and they kind of fixed the tailgate issues address above because the first issue was coming back. and alone with that, I discovered more issues. 1. the same rattle noise around the cup holder/transmission gear area; 2. back door on the passenger side had a little gap after close the door. 3. day/night mode changes even outside environment has not 4. dynamic drive mode unavailable 5. no media after start off the vehicle so I brought the car back again to the service department. But this time, technician only fixed the door gap (#2), the rattle noise came back on the second day, and the issues #3 - #5 were not able to fix since they couldn't spot it when they were doing the test. I took a photo and made a short video clip of the (#3 and #4) issues and sent it to the dealer service adviser. they asked me to bring the car back AGAIN to get the issues fixed. And I did. They worked on the known issues for about 4 days then I got the car back; but I spotted the same the same rattle noise AGAIN the next day morning. So, what is going on here ACURA. Four service trips in less than 3 months for a brand new car? Did your technician fixed the right place for the issue? The quality of the car is very very disappointing. Honestly, if possible, I would like to get my refund. More

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great service The customer is always a priority. Service might take more than a few minutes but it is always thorough with the customers' best interest in mind. The customer is always a priority. Service might take more than a few minutes but it is always thorough with the customers' best interest in mind. More

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Awesome customer service Brad is awesome! Very informative on what type of service I had to get for My car . He is the only consultant i would go to and that I trust! Brad is awesome! Very informative on what type of service I had to get for My car . He is the only consultant i would go to and that I trust! More

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