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John Ladouceur
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31 Reviews
John Ladouceur, Service Manager Extrodinare joined our Acura team in 1988 (when we were known as Acura of Pasadena) and helped relocate the dealership to Glendale in 2005. He attended California State University Northridge, where he obtained his Bachelors degree in Business. In his free time, he enjoys backpacking with his two sons in the High Sierras.
Read moreDealership Experience
36 yrs, 2 mos
Languages Spoken
English
31 Reviews of John Ladouceur
July 22, 2023
Acura of Glendale is the best Acura dealership around. They are totally customer focused and operate with the utmost integrity, expertise and hospitality. I would never go anywhere else for a car purchase They are totally customer focused and operate with the utmost integrity, expertise and hospitality. I would never go anywhere else for a car purchase or service. Karine is a fabulous salesperson who provides patient, expert and friendly service. More
by elljik2628
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Roger Cervantes, Brad Wolfgram, Artur Martirosyan, Karine Arzumanyan
Helpful 
May 20, 2023
I'm very satisfied with Andre he reached out to remind me wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I did wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I didn't need to make an appointment im very happy with their service thank you very much. More
by GALLYBANUELOS
Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Andre Kesheshian
October 20, 2022
Thank you everyone! By far the best experience I've had in a dealership. Everyone was helpful and knowledgeable. By far the best experience I've had in a dealership. Everyone was helpful and knowledgeable. More
by luisperez
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Alton Ho, Roger Cervantes, Brad Wolfgram, Artur Martirosyan, Artur Oganyan, Karine Arzumanyan
April 30, 2022
All the sales and service staff are very helpful and responsive. We wouldn’t go anywhere else. responsive. We wouldn’t go anywhere else. More
by arnoldlaw
Other Employees Tagged: Dwight Rogers, Alton Ho, Roger Cervantes, Brad Wolfgram, Karine Arzumanyan
November 13, 2021
Great experience all around. Karine was super helpful and responsive throughout the process. 10/10 recommend responsive throughout the process. 10/10 recommend More
by Jm3
Other Employees Tagged: Dwight Rogers, Alton Ho, Artur Martirosyan, Karine Arzumanyan
November 08, 2021
John Ladouceur, Service Manager, is consistently excellent in his ability to explain what my car needs and why. He takes time to answer questions in a thorough and understandable way. He is a respec excellent in his ability to explain what my car needs and why. He takes time to answer questions in a thorough and understandable way. He is a respectful and effective professional. I have interacted with John for 15 years and always have been impressed and appreciative of his expertise and interpersonal courtesy. John is a fine ambassador for Acura of Glendale. More
by cferrero
November 30, 2020
I've been going to ACURA of Glendale (CA) ever since I've purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glend purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glendale dealership is much closer, so I went to the Glendale location for services. John Ladouceur and his crew (Brad, Manny, Roger) have taken great care of me since last April. Even though the Apply CarPlay issue has been a headache to deal with to this day, they understand my frustration and have been very respectful and courteous in every way. I have serviced my vehicle only at this location since the purchase because they have been nothing but the best and I am completely satisfied with the quality of service I have received, and that says a lot about the leadership of John and his crew. Trust your ACURA (or HONDA) at this dealership and you won't be disappointed. More
by dcha
Other Employees Tagged: Roger Cervantes, Brad Wolfgram , Manny Esquivel
September 16, 2020
Karine was amazing. She is extremely knowledgeable and patient. She answered all of our questions and worked with us to get an amazing deal!y patient. She answered all of our questions and worked with us to get an amazing deal!y More
by Jackiehm2
Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Artur Oganyan, Karine Arzumanyan , Manny Esquivel, Calvin Siow
September 04, 2020
Everyone I have dealt with at Acura of Glendale have been amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! More
by Ncaguiat
Other Employees Tagged: Dwight Rogers, Alton Ho, Roger Cervantes, Brad Wolfgram, Karine Arzumanyan , Manny Esquivel
August 13, 2020
Best Car Dealership ever! I've been getting my cars from Acura of Glendale ( formerly Acura of Pasadena ) since 1994. Between me and my ( now ) ex wife, we've bought or leased I've been getting my cars from Acura of Glendale ( formerly Acura of Pasadena ) since 1994. Between me and my ( now ) ex wife, we've bought or leased 15 cars from them. Jeanne and Bill Brewer are the best owners I've ever known, and their staff is exemplary. Sales staff are hard working, professional, and pleasant to deal with. The Service Department is the best I've ever encountered. They really know how to look after their customers. More
by Lord Peter
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Artur Martirosyan , Manny Esquivel, Maurice Nunez, Bill Brewer
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