Brad Wolfgram | Page 6

As promised Days prior to this appointment, Brad has been understanding and patient- rescheduling my appointment, reordering the part, etc. I finally got to go on Days prior to this appointment, Brad has been understanding and patient- rescheduling my appointment, reordering the part, etc. I finally got to go on March 11th, Saturday. As always, I'm thankful for Brad and his team's corteous and swift service. More

Report | Print

Excellent and courteous service done Service rep was very courteous and service was done above what I was expected. Excellent job done. Service was prompt too and done before promised ti Service rep was very courteous and service was done above what I was expected. Excellent job done. Service was prompt too and done before promised time. More

Report | Print

service of regular maintanance This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department This is the best dealer with excellent costumer service.I had an grate experience n all department and all are the best, especially service department, my special thanks to everybody from service team. More

Report | Print

Professional and Interpersonal Skills Brad makes a point of letting me know what's going on with the car, how to fix it, etc and just makes sure it's well taken care of. I appreciate the Brad makes a point of letting me know what's going on with the car, how to fix it, etc and just makes sure it's well taken care of. I appreciate the kindness he shows to clients, as it makes waiting less excruciating. Thanks, Brad and Team for the 5- star service. Till next time. (hopefully not too soon, though) p.s. The lounge is pretty peaceful and comfortable to be at while reading and waiting. More

Report | Print

Got my ILX back! Brad has always been very professional and accommodating. He has a positive attitude towards his clients at all times. That sure helps when you had to Brad has always been very professional and accommodating. He has a positive attitude towards his clients at all times. That sure helps when you had to wait for almost a month before a recalled part of your car gets replaced, had to use a rental car and had to ask for a replacement because the first rental car was acting up, AND Acura financial accidentally charged you for monthly payment twice. (Yes, I've been refunded and they have apologized...) Thanks Brad and Service Team! More

Report | Print

A pleasant straightforward experience. Sales associate Alton Ho was very honest and forthright in our dealings and made my purchase of a new MDX a positive experience. Brad in service also Sales associate Alton Ho was very honest and forthright in our dealings and made my purchase of a new MDX a positive experience. Brad in service also impressed me as being a very friendly people person. Overall, a very nice experience at Acura of Glendale. More

Report | Print

Convenient and efficient service This dealership works with my busy schedule. Brad gets my service maintenance done without hassle, I can leave my car overnight and I get to go home a This dealership works with my busy schedule. Brad gets my service maintenance done without hassle, I can leave my car overnight and I get to go home and still go to work with the loaner car... which helps a great deal! Excellent service... As always! More

Report | Print

Purchase of a 2016 RDX I had a great experience from the moment I was contacted by Alton Ho (Internet Sales). Alton listened to the model and features I was looking for, an I had a great experience from the moment I was contacted by Alton Ho (Internet Sales). Alton listened to the model and features I was looking for, and also kept the pricing and financing reasonable given my trade-in circumstances. When I came in to look at the RDX, I also met Dwight, and both he and Alton helped me get into my new RDX in no time. Alton introduced me to Brad at the Service department, who also made sure that my final requests were added into my RDX while I completed my financing paperwork. Dwight gave me an awesome tutorial of how to work the new gadgets on my RDX. I had such a great experience from Alton, Dwight, and Brad that I will definitely recommend Acura of Glendale, and in particular this trio of professionals to my friends who maybe looking to purchase/lease Acura ehicles in the future. Thank you for providing a wonderful and top notch car buying experience. More

Report | Print

Thank you Alton and Acura of Glendale My husband and I first went to the Acura dealership in Sherman Oaks, closer to home, but it was quite clear that Raffi lacked tact, professional and o My husband and I first went to the Acura dealership in Sherman Oaks, closer to home, but it was quite clear that Raffi lacked tact, professional and only wanted to make his commission. After reading reviews, we contacted Alton at Acura of Glendale and he was so helpful! Answered our questions in a professional and thorough manner over the phone, and over email, and was really prompt in responding to us. When we met him for an appt, he showed genuine interest in helping meet our needs and budget and explained everything in detail. He was honest, patient and most importantly, very knowledgable of the various models and features. We got our 2016 MDX with the Tech package for a great deal!! We love our car and so appreciate our overall experience at Acura of Glendale. Everyone was super friendly and helpful from the finance dept., to Brad at the Service dept. I highly recommend Alton, he was awesome!!! More

Report | Print

Very positive experience I leased a new MDX in 2012 and recently upgraded to the 2015 MDX. I have always dealt with Brad in service and he is knowledgable, accommodating, and I leased a new MDX in 2012 and recently upgraded to the 2015 MDX. I have always dealt with Brad in service and he is knowledgable, accommodating, and easy to work with. They usually have loaners cars and quick shuttle service. With my recent 2015 lease, Dwight and Alton in the lease dept were exceptional and provided excellent customer service. They were reasonable and willing to work with me (and my "negotiator"). Thanks for a great deal!!! More

Report | Print