Bradford Titone | Page 5

Gordie Boucher Ford of Kenosha responded

Thank you for your 5-star review! We’re glad to hear everything went smoothly and that you found our pricing competitive. We’re also happy you enjoyed our pickup and delivery service it’s designed to make your vehicle maintenance as convenient as possible. We appreciate your business and look forward to serving you again at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're thrilled to hear you’re enjoying our new facility and that your scheduled oil change was handled quickly and efficiently. We love adding those extra touches like cookies, popcorn, and a freshly washed car to make your visit even better. We appreciate your support and look forward to welcoming you back to Gordie Boucher Ford of Kenosha for your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're thrilled to hear that both your service and buying experience were top notch. Your recommendation to friends means a great deal to us, and we’re honored to have earned your trust. We look forward to welcoming you back to Gordie Boucher Ford of Kenosha in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're so glad to hear you've consistently received excellent sales and maintenance service at Gordie Boucher Ford of Kenosha. A special thank you to Katie Eckman for going above and beyond during your most recent service visit she’ll be thrilled to hear your kind words. We truly appreciate your continued trust and loyalty, and we look forward to serving you again! Sal Papapalrdo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're thrilled to hear your first visit to Gordie Boucher Ford of Kenosha was such a positive one. Terry in the parts department is truly a valuable member of our team, and we’re glad he kept you well-informed and made sure you got exactly what you needed for your Explorer. It means a lot to know that his knowledge and customer care left a lasting impression. We look forward to welcoming you back and showing you that exceptional service is what you can expect from our entire team. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Scott! We're thrilled to hear you consistently receive top notch service at Gordie Boucher Ford of Kenosha. We truly appreciate your kind words about our team and our new facility it means a lot to us! Looking forward to serving you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We're honored to be your go-to place for both buying and servicing your vehicle. It's wonderful to hear that you enjoy our friendly team and pleasant atmosphere we work hard to make every visit a great one. We truly appreciate your loyalty and look forward to seeing you again at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re glad to hear you appreciate our honest, no-pressure approach and that our team consistently takes care of your vehicle without upselling unnecessary services. At Gordie Boucher Ford of Kenosha, transparency and trust are at the heart of everything we do. We truly value your continued confidence in us and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're thrilled to hear you enjoyed our state-of-the-art new facility and found our team to be friendly and welcoming. At Gordie Boucher Ford of Kenosha, we’re committed to providing both a top-tier environment and exceptional customer service. We appreciate your support and look forward to your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, and we sincerely apologize for the ongoing frustration with your Expedition’s running board issue. We understand how disappointing it is to bring your vehicle in more than once without a clear resolution, and we regret that we haven’t met your expectations. This is not the level of service we strive for at Gordie Boucher Ford of Kenosha, and we want to make it right. We’d appreciate the opportunity to take a closer look and have a senior technician evaluate the concern directly. Please reach out to our Service Manager Belal Barakat at 262-697-0700, and we’ll make this a priority. Your satisfaction is important to us, and we appreciate the chance to earn back your trust. Sal Pappalardo General Manager