Braelynn Merrell | Page 13
Service Adviser
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
418 Reviews
Write a Review418 Reviews of Braelynn Merrell
September 23, 2024
Very nice experience at this dealership. The staff are friendly and very accommodating. I will use Mastrovito for all of my oil changes! The staff are friendly and very accommodating. I will use Mastrovito for all of my oil changes! More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley, Renee Hartnett
September 21, 2024
Service was good as always. Oil change,tires rotated and NYS Inspection. And that is it. Oil change,tires rotated and NYS Inspection. And that is it. More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley, Renee Hartnett
September 05, 2024
It’s always a welcoming place . I always enjoy going there . Everyone is always willing to help you I always enjoy going there . Everyone is always willing to help you More
Other Employees Tagged: Dzejla Bungur
August 28, 2024
My experience was good. My wait was limited and had no issues with my car. After my service was done I was walked out to my car and was treated wonderfully!! My wait was limited and had no issues with my car. After my service was done I was walked out to my car and was treated wonderfully!! More
August 27, 2024
I recently had an exceptional experience at Mastrovito Hyundai. The staff was knowledgeable, friendly, and attentive, ensuring all my needs were met efficiently. Their professionalism made the process sea Hyundai. The staff was knowledgeable, friendly, and attentive, ensuring all my needs were met efficiently. Their professionalism made the process seamless and enjoyable. More
Other Employees Tagged: Kristian Smith, Gina Mastrovito-Smith, Luke Kiser, Ali Brown, John Kiley, Renee Hartnett , Shawn Zawatski
August 27, 2024
Professional, friendly, polite, listen to the customer, attention to detail, solution oriented and Flexible schedule, that all makes an outstanding customer service. attention to detail, solution oriented and Flexible schedule, that all makes an outstanding customer service. More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley, Renee Hartnett , Hai Le
August 25, 2024
Two days before a long drive to a wedding I couldn’t miss, my check engine light came on and the car lost power. I called Mastrovito after 4:30 pm on a Thursday and they got me in for the following day. miss, my check engine light came on and the car lost power. I called Mastrovito after 4:30 pm on a Thursday and they got me in for the following day. During the Friday they were working on it they kept me up to date with phone calls and texts and I was able to pick the car up on Saturday. Everyone was efficient, courteous, and informative. Everything you could ask from a dealership. More
Other Employees Tagged: Luke Kiser
August 13, 2024
Great service! Had my scheduled oil change and tires rotated. My car was done within the hour. Had my scheduled oil change and tires rotated. My car was done within the hour. More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley
August 05, 2024
Waited a little longer than I would've liked to have my vehicle fixed. Had to keep calling back to check the status of things but they explained to me the issues they were experiencing with computers, and vehicle fixed. Had to keep calling back to check the status of things but they explained to me the issues they were experiencing with computers, and delays of parts being delivered and I was very understanding of that. Aside from that hiccup, everyone was very kind, and helpful, and once they had the parts in my vehicle was fixed very quickly. Will definitely return for future maintenance as needed. More
August 04, 2024
Service was done in a great time and was done right Was very happy with the outcome very happy with the outcome More
Other Employees Tagged: Luke Kiser, Ali Brown, John Kiley

