Braelynn Merrell | Page 12

Professional, friendly, polite, listen to the customer, attention to detail, solution oriented and Flexible schedule, that all makes an outstanding customer service. attention to detail, solution oriented and Flexible schedule, that all makes an outstanding customer service. More

by cswe90 Verified Customer Verified Customer

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Two days before a long drive to a wedding I couldn’t miss, my check engine light came on and the car lost power. I called Mastrovito after 4:30 pm on a Thursday and they got me in for the following day. miss, my check engine light came on and the car lost power. I called Mastrovito after 4:30 pm on a Thursday and they got me in for the following day. During the Friday they were working on it they kept me up to date with phone calls and texts and I was able to pick the car up on Saturday. Everyone was efficient, courteous, and informative. Everything you could ask from a dealership. More

by avpaauc Verified Customer Verified Customer

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Great service! Had my scheduled oil change and tires rotated. My car was done within the hour. Had my scheduled oil change and tires rotated. My car was done within the hour. More

by bwsarts Verified Customer Verified Customer

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Waited a little longer than I would've liked to have my vehicle fixed. Had to keep calling back to check the status of things but they explained to me the issues they were experiencing with computers, and vehicle fixed. Had to keep calling back to check the status of things but they explained to me the issues they were experiencing with computers, and delays of parts being delivered and I was very understanding of that. Aside from that hiccup, everyone was very kind, and helpful, and once they had the parts in my vehicle was fixed very quickly. Will definitely return for future maintenance as needed. More

by MDUNC15 Verified Customer Verified Customer

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Service was done in a great time and was done right Was very happy with the outcome very happy with the outcome More

by mellitz55 Verified Customer Verified Customer

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The the the service service service was was was really really really really really great really really really really great More

by bjpratt63 Verified Customer Verified Customer

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Chairs could be more comfortable. The rest of the visit was satisfactory. Maybe the addition of some vending machines in the waiting area. The rest of the visit was satisfactory. Maybe the addition of some vending machines in the waiting area. More

by rickltc Verified Customer Verified Customer

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They have excellent staff. We are always treated very well. Thank you. I wouldn't ever go to another dealership. We are always treated very well. Thank you. I wouldn't ever go to another dealership. More

by markwms Verified Customer Verified Customer

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This dealership is very professional and very knowledgeable and will work with you to help get your car back up and running. Every time I've gone there for recalls and other services I've always knowledgeable and will work with you to help get your car back up and running. Every time I've gone there for recalls and other services I've always had a good experience. More

by nightscar Verified Customer Verified Customer

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The service staff are always friendly. The service was performed and completed ahead of schedule. The service was performed and completed ahead of schedule. More

by jdpec17 Verified Customer Verified Customer

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