Branden Milby | Page 16

Happy customer We were extremely pleased with all aspects from arriving to look at cars and then through the purchasing,Rich Mason was there for us every step of the We were extremely pleased with all aspects from arriving to look at cars and then through the purchasing,Rich Mason was there for us every step of the way. More

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FANTASTIC Would highly recommend this dealership and salesman Jim Meagher. They make you feel like family. They do not push you into a purchase. They go the e Would highly recommend this dealership and salesman Jim Meagher. They make you feel like family. They do not push you into a purchase. They go the extra mile. More

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Customer Focused, Open Communications Sales Process The contrast between Jim O'Neal Ford and other dealerships is apparent after even a few minutes conversation. The entire process was friendly, transpa The contrast between Jim O'Neal Ford and other dealerships is apparent after even a few minutes conversation. The entire process was friendly, transparent, and straightforward. For this vehicle I shopped dealerships from Indianapolis to Nashville and St. Louis to Cincinnati; there where eight dealerships that had a potential vehicles for me. Amanda Jeffries was on top of my Internet query in seconds; only two other dealerships responded on the same day. Amanda followed up with a very appropriate phone call and an e-mail with additional information; only one other dealership did that. Rory Marker was very helpful during the test drive and information part of the process. Rory was knowledgeable about the model in general and the vehicle in specific. He knew how to read the customer and focused on my needs; this was greatly appreciated. Price negotiations were an important part of my purchase. I feel that Jim O'Neal Ford understood that, responded transparently, and that make the process very positive. Rory was most helpful in making sure the vehicle was prepared for us while Branden Milby and others prepared all the paperwork. During the "finance" phase of the purchase, Branden offered the various service packages (and that was appreciated) but did not push "upsells". In summary, Jim O'Neal Ford got a sale because they acted as a combination of a Internet connected business (thanks Amanda) and a community focused business (thanks Rory and Branden). More

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Guy and the Jim O’Neal staff were great. Staff and Salesperson were great! Guy helped every step of the was very polite to my family and I. I would recommend everyone looking for a ford to go Staff and Salesperson were great! Guy helped every step of the was very polite to my family and I. I would recommend everyone looking for a ford to go to Jim O’Neal! More

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Love the "hometown" feel You will definitely run into friends when you visit this dealership....over a 3 day period spent choosing & closing on our new car purchase....ran int You will definitely run into friends when you visit this dealership....over a 3 day period spent choosing & closing on our new car purchase....ran into old friends who will not use another Ford dealership in the area. There is a reason for this.....there is a hometown feel where everyone is friendly and helpful. More

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Great!! We hate going to the car dealer just as much as the next person, but Cyndi and her team made this experience better than we ever expected. We had gon We hate going to the car dealer just as much as the next person, but Cyndi and her team made this experience better than we ever expected. We had gone to another dealer prior to visiting Jim Oneal and had a less than pleasant experience. We will be back for our next car buying experience. Thank you all! More

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Best dealership around!!! Fantastic dealership. Everyone very friendly. They went above what needed to be done to help us. Cyndi McLaughlin was the best!!! A million thank you Fantastic dealership. Everyone very friendly. They went above what needed to be done to help us. Cyndi McLaughlin was the best!!! A million thank yous!!!! More

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treated with respect I just bought a 2015 escape from Jim O`Neal Ford . I am very please to report that I was treated with respect and kindness.The finance was easy and qu I just bought a 2015 escape from Jim O`Neal Ford . I am very please to report that I was treated with respect and kindness.The finance was easy and quick. Branden went over all the options of that we had and was not push into anything. After we bought the car Rory Marker, the salesman , was nice enough to show us how to use some of the options in the car. The whole experience of buying a car was great . We would tell everyone that this is where you need to go for your car buying. GREAR FOLKS with a great service.. THANK YOU WE ARE VERY PLEASED. More

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Fun and Friendly! We had an incredible experience at this dealership with every single person we came in contact with....Our salesman, Jim Meagher was awesome from begi We had an incredible experience at this dealership with every single person we came in contact with....Our salesman, Jim Meagher was awesome from beginning to end. He’s friendly, no pressure and very down to earth. The Finance guy, Branden Milby is easy going, and super personable, even the manager was nice! We ended up buying an awesome car with low miles at a great price! I would definitely recommend this place and specifically Jim Meagher. 10/10 More

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A bumpy ride I drove up to the dealership from Louisville only to find out they somehow sold the car I was buying. After looking for a while, they were very helpfu I drove up to the dealership from Louisville only to find out they somehow sold the car I was buying. After looking for a while, they were very helpful in finding me a new car. Cyndi was very helpful and kind, and everything ended up fine. More

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