Branden Prettyman | Page 16

Usually have a pleasant experience- feel well taken care of, fair value etc. This experience was the first time I’ve had to call multiple times for updates- leave messages with no return call that day. We d of, fair value etc. This experience was the first time I’ve had to call multiple times for updates- leave messages with no return call that day. We did question why the pricing was so high (just asking for itemization) and the attendant seemed offended for us asking. Once I got the car back a car coaster was missing, things were out of place, for how much I paid, how long my car was in the shop then to get the vehicle back not in the same shape that I took it in was disappointing. More

by TAYLOR.ALLISON26 Verified Customer Verified Customer

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I love this dealership! This is my 3rd jeep I have bought from them and I love them! They always treat me like family! This is my 3rd jeep I have bought from them and I love them! They always treat me like family! More

by GUTHRIESHERRIE Verified Customer Verified Customer

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Branden always does a great job - is honest and informative about car status and needs. The staff in the shop/waiting room are always friendly. I have purchased several cars at Melton's through the informative about car status and needs. The staff in the shop/waiting room are always friendly. I have purchased several cars at Melton's through the years, have always had my car service performed at Melton's - and will continue to do so. More

by J_MCCONNELL Verified Customer Verified Customer

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Melton is professional and kind. Their service is professional and thorough and you can’t beat the price for such quality service! I loved being greeted with a smile and waved good Their service is professional and thorough and you can’t beat the price for such quality service! I loved being greeted with a smile and waved goodbye by Alfie! More

by RICKYANDDONNA Verified Customer Verified Customer

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Everyone was courteous, helpful and friendly. Service in a quick and timely manner. Highly recommended. Service in a quick and timely manner. Highly recommended. More

by DJLONG1962 Verified Customer Verified Customer

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It's worth the wait. The employees are courteous and knowledgeable with your questions. I Highly recommend this establishment. The employees are courteous and knowledgeable with your questions. I Highly recommend this establishment. More

by PENNYMONTANA26 Verified Customer Verified Customer

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I was told that my vehicle needed front end work, tie rod ends and ball joints. I took my car directly from your shop to a front end shop who read the report I was given, checked my vehicle and said all the ends and ball joints. I took my car directly from your shop to a front end shop who read the report I was given, checked my vehicle and said all the parts were just fine and recommended that I do nothing to the car. Now I regret buying a battery from Melton at the suggestion of the service department. More

by RSHOATE Verified Customer Verified Customer

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The staff at Melton’s were very friendly. Even the technicians out in the shop said goodbye to me. Usually I’m ignored at other places. The wait time was long, but they provided WiFi, and sn Even the technicians out in the shop said goodbye to me. Usually I’m ignored at other places. The wait time was long, but they provided WiFi, and snacks to pass along the time, and comfy couches! More

by MKBURNHAM46 Verified Customer Verified Customer

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I would appreciate regular updates on the progress of the car. The phone was often times not answered by either the operator or the contact. I also didn’t appreciate the amount of time it took to get the ser car. The phone was often times not answered by either the operator or the contact. I also didn’t appreciate the amount of time it took to get the service completed. You need to figure out a quicker way to get parts ordered and delivered. More

by CINDYMSTEVENS Verified Customer Verified Customer

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I went in for an oil change and have my brakes checked. When I got home, I received a msg from melons, telling me it's not good to refuse necessary services. I did not refuse anything. They put a note When I got home, I received a msg from melons, telling me it's not good to refuse necessary services. I did not refuse anything. They put a note on my receipt that I need a bg treatment, and I refused to have it done. This isn't the 1st time they have shown me to decline services, when they never recommended them to me in the first place. More

by SINDYF99 Verified Customer Verified Customer

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