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Brandie Gil
Brandie Gil | Page 8
Service Advisor
Jessup Auto Plaza
68-111 E. Palm Canyon Dr
Cathedral City, CA 92234
110 Reviews
110 Reviews
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110 Reviews of Brandie Gil
November 06, 2024
The only reason a gave a 3 star rating is Brandie. You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil a You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil and filter change and took nearly 2 and half hours to accomplish. That is a long time to sit there and wait (I elected to wait assuming that with an appt it wouldn't take more than an hour or so). I witnessed many other unhappy customers. It didn't help that it was exacerbated by people wanting air in their tires, and for someone to put on new windshield wipers! More
by terry_hammack
Verified Customer
November 01, 2024
Great customer service, my wife and I had a great experience, I gave out Braulio’s number to a couple of coworkers that are interested in buying a car. experience, I gave out Braulio’s number to a couple of coworkers that are interested in buying a car. More
by A.TORAL1
Other Employees Tagged: Cesar Alaniz, Braulio Rodriguez, Ron Austin, Carlos Rodriguez , Stan Sterling
October 31, 2024
Customer service is always excellent. Even if you need to have warranty work they are great and get it done. Even if you need to have warranty work they are great and get it done. More
by bennberry
Other Employees Tagged: Chris King, Ron Austin, Sean Tisdale, Manny Vega , Cory Freeman, Jennifer McKissick
October 25, 2024
My oil change went very well and fast, Sergio was my service writer and was very professional service writer and was very professional More
by Donhroma
Other Employees Tagged: Sergio Ron
October 23, 2024
Unorganized, frustrating, broken promises and damaged Trust. In General it is all about how much they can charge you for a repair. Look at my file/ record, I am still waiting for a part! My car has 17 Trust. In General it is all about how much they can charge you for a repair. Look at my file/ record, I am still waiting for a part! My car has 17 thousand miles and needs Major Repairs. You had my Vechile for over a week and I couldn’t even get a decent car wash , after David Anderson promised a Detail/ Wash for a Referal of Friends purchasing a NEW Encore. VERY VERY DISAPPOINTED!! More
by jea757
October 22, 2024
Jessup Auto Plaza just provided another excellent service experience by taking care of my 2021 Chevy Silverado 2500 Truck with pending recalls, brake pads, discs and rotors. Stan Sterling service was above a experience by taking care of my 2021 Chevy Silverado 2500 Truck with pending recalls, brake pads, discs and rotors. Stan Sterling service was above and beyond what is expected of a service advisor, thank you Stan, appreciate your professionalism and prompt return of my vehicle. More
by tymur647
Other Employees Tagged: Sergio Ron , Melly Gil, Stan Sterling
October 09, 2024
Everything was great. Only thing I can take issue with is the car wash I appreciate that you wash the cars after service. My car looked pretty good but my windshield was Only thing I can take issue with is the car wash I appreciate that you wash the cars after service. My car looked pretty good but my windshield was a streaked mess! Looked worse than when I brought it in for repair! Again, thank you very much for the car wash. But could you maybe wipe the windshield?? Maybe?? More
by lindaalley92234
