Brandon Bowen | Page 4

The best car buying experience I've had! The team was great and very kind! Answered all of our questions and took the time to explain things that we needed clarification on. I would absolutel The team was great and very kind! Answered all of our questions and took the time to explain things that we needed clarification on. I would absolutely come back to Crest Volvo. Brandon, Justin and Jeremy are the best! More

Helpful 0

Report | Print

From the beginning of the process after inquiring about the vehicle through the internet through taking possession of the vehicle was the best car buying experience I have ever had. From Jimmy coming to m the vehicle through the internet through taking possession of the vehicle was the best car buying experience I have ever had. From Jimmy coming to my home for the test drive and explaining was sets Volvo aside from other cars, to Justin negotiating the car price, and through Brandon bringing the car and documents to my home were all exceptional. Well done!!!! More

Helpful 0

Report | Print

Brandon was my sales person and he was excellent to deal with. Brandon was very transparent about everything. I hate buying cars and he made this a very pleasurable experience. Everyone at the dealership wa with. Brandon was very transparent about everything. I hate buying cars and he made this a very pleasurable experience. Everyone at the dealership was very friendly and easy to deal with. No pressure at all. Will definitely recommend. More

Helpful 0

Report | Print

If you’re looking for a reputable dealership that consistently goes above and beyond for EVERY ONE, Crest Volvo is the place. They truly worked to give me the best deal on my 2019 XC90 and they were consistently goes above and beyond for EVERY ONE, Crest Volvo is the place. They truly worked to give me the best deal on my 2019 XC90 and they were upfront and honest from every angle. As a woman, it’s easy for the car industry to take advantage, and I have never felt more respected and valued. Best part, they work much faster than any other dealership to get you your deal. They value each customer and their time to the fullest extent. I’m beyond grateful for each and every sales person affiliated with this company including Justin, Kenneth and Brandon! In regards to their service department, Lyn, has been my hero from the very beginning. While my vehicle is brand new with no service issues, Lyn, always takes the time to reach out and make sure all of my recalls and software updates are kept up to date. He is ALWAYS upbeat, kind and quick to help in anyway. I could never build the amount of value that this man deserves. I chose Volvo based on their incredible safety scores.. I continue to choose Volvo’s service team for the way they honor and care to uphold those reports. Crest Volvo ALWAYS has a clean, upgraded loaner vehicle for me to borrow too! Their pricing is competitive with all other mechanics in Dallas, but no one could put a price on the professionalism they provide. This review is only a small reflection of my gratitude to this incredible company. I hope it guides others to fulfill their personal needs with the highest recommendation! More

Helpful 1

Report | Print

Justin and Brandon are the bomb at Crest Volvo in Plano, Texas! Great customer service! Can’t wait for the new dealership to open closer to our house! Texas! Great customer service! Can’t wait for the new dealership to open closer to our house! More

Helpful 0

Report | Print

Brandon from Crest Volvo reached out to me on 4/8 Wednesday afternoon as my lease was coming to to and end in a few months. He told me all the lease specials they were having including the pull ahead Wednesday afternoon as my lease was coming to to and end in a few months. He told me all the lease specials they were having including the pull ahead program that Volvo offers for their customers which allows them to get into a new vehicle sooner than the lease expiration date. When I told Brandon what my wife and I were looking for including payment, he set out quickly to get things in motion. I received a follow up call from the new car sales director Justin Wilcher to make sure all my questions were answered including reassurance that my business was top priority. Within hours I received pictures of a 2020 XC40 with all the things that my wife and I were looking for and nothing over the top as he knew price was important. He sent me over a quote as well including a breakdown of all numbers as transparency is priority to them. My wife and I reviewed everything and slept on it for a day. We called them Friday morning 4/10 to let them know we would be dropping off our current lease for turn in inspection and only had an hour. Justin and Brandon scheduled the inspection and had the XC40 that was selected up front ready to go for a test drive (which we took home for part of the afternoon to test out). We were in and out in 37 minutes!! We submitted our credit online and and decided to lease the new XC40. We came in at 5:15pm to sign paperwork with you the financial director Jeremy and officially take the new vehicle. Jeremy was so professional and kept everything simple with no over selling. We were done by 6:05 pm with keys in our hand to a clean and gassed up new XC40. My wife is happy and ecstatic on how easy it was and painless. I’m happy with the professionalism, pricing, and sincerity of the dealership. Before we left, the General Manager Duncan came out and thanked us for our repeat business and provided us his card. It’s nice to know in today’s world dealerships still believe in family and taking care of their customers as such. Thanks again Brandon, Justin, Jeremy, Duncan and all of Crest Volvo. More

Helpful 0

Report | Print

Crest Volvo and my salesperson Brandon made my transition out of my leased 2017 XC60 into a lease of a 2020 XC60 very smooth. Brandon delivered the car to our home and with signing all the papers the whole out of my leased 2017 XC60 into a lease of a 2020 XC60 very smooth. Brandon delivered the car to our home and with signing all the papers the whole thing took 30 minutes or less. Brandon has also been responsive to my questions about setting up Volvo On Call since then. All in all, a very smooth experience given the shelter in place restrictions. More

Helpful 0

Report | Print

I’ve been working with Volvo for a long time. Always consistently listened to my needs and are always very knowledgeable. Brandon is no different and he made me feel comfortable and confident during the consistently listened to my needs and are always very knowledgeable. Brandon is no different and he made me feel comfortable and confident during the whole process More

Helpful 0

Report | Print

Brandon was very helpful and easy to work with! I am impressed with the level of service and would buy here again. Thanks for your help! impressed with the level of service and would buy here again. Thanks for your help! More

Helpful 0

Report | Print

Outstanding service, outstanding experience. The reason we are back with Volvo. Can’t wait until new dealership opens up in Frisco as the turn in off Parker is terrible. we are back with Volvo. Can’t wait until new dealership opens up in Frisco as the turn in off Parker is terrible. More

Helpful 0

Report | Print