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Brandon Brusseau

Overview Reviews (126) Inventory (140)

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Brandon Brusseau

Brandon Brusseau | Page 2

Service Director

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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4.8

126 Reviews

Overview Reviews (126) Inventory (140)

Dealership Experience

1 yr, 10 mos

Industry Experience

22 yrs, 7 mos

4.8

126 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Brandon Brusseau

February 18, 2026

Dealership Rating

Employee Rating

It took 2+ hours to get oil change and tires rotated. Did not have enough service people. I would have rescheduled if I knew this in advace. Did not have enough service people. I would have rescheduled if I knew this in advace. More

by JBMCCOMBS2

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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February 15, 2026

Dealership Rating

Employee Rating

Clean shop/facility and friendly staff. Helped out when asked questions for tires and be purchasing at a later time Helped out when asked questions for tires and be purchasing at a later time More

by gizmomazda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 07, 2026

Dealership Rating

Employee Rating

They always give me great service! And usually fast so I can wait for my car. Trust them on estimates if needed. Appreciate their care of my car. And usually fast so I can wait for my car. Trust them on estimates if needed. Appreciate their care of my car. More

by Barbstraub

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Dillion, Preston Hedge, Jim Nardo, Casey Jones, Jared Repass , Kayla Lambert, Ben Tatum

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Feb 09, 2026 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 05, 2026

Dealership Rating

Employee Rating

The dealership is a number one. The service department is courteous, knowledgeable, polite and friendly. I trust them to take good care of my car. The service department is courteous, knowledgeable, polite and friendly. I trust them to take good care of my car. More

by anitasls50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Preston Hedge, Casey Jones , Kayla Lambert

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Feb 09, 2026 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 03, 2026

Dealership Rating

Employee Rating

I had an issue with the screen going off and on and resetting. The service department updated my software and told me there may be a recall. resetting. The service department updated my software and told me there may be a recall. More

by PKINGERY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon.

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Feb 09, 2026 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 20, 2026

Dealership Rating

Employee Rating

Preston and the service department always deliver. Never had a problem scheduling an appointment or with their work. Never had a problem scheduling an appointment or with their work. More

by DMPRICE57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Preston Hedge, Casey Jones , Kayla Lambert, Josh

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January 05, 2026

Dealership Rating

Employee Rating

Easy to make appointment. Got in on time. Nice explanation of service rendered. Quick checkout. Got in on time. Nice explanation of service rendered. Quick checkout. More

by MBLANK1021

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Preston Hedge, Casey Jones , Kayla Lambert

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December 31, 2025

Dealership Rating

Employee Rating

As always, service was excellent and done on time. Great service team that is easy to work with! Great service team that is easy to work with! More

by webbs0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 29, 2025

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Employee Rating

Received a recall notice. Called, made an appointment, seen, and cleared. It made holidays travel much more enjoyable. Called, made an appointment, seen, and cleared. It made holidays travel much more enjoyable. More

by ESTURGIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 28, 2025

Dealership Rating

Employee Rating

The team was very professional. Explained everything in detail. Personnel and caring. Kept me in formed at each step of the service Explained everything in detail. Personnel and caring. Kept me in formed at each step of the service More

by Myersdebrah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Preston Hedge, Casey Jones , Kayla Lambert

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