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Brandon Cannon

Overview Reviews (156)

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Brandon Cannon

Brandon Cannon | Page 3

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

156 Reviews

Overview Reviews (156)

4.6

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

A major problem was resolved with motor issues. The service support was informative and helpful step by step. The service support was informative and helpful step by step. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, I'm glad your vehicle's motor issue was taken care of to your satisfaction. It's especially good to hear that the service team at Jim Ellis Buick GMC Mall of Georgia provided clear updates throughout the repair. Thank you for sharing your experience.

August 29, 2026

Dealership Rating

Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. advisor. Thank you for the service. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the feedback. I'm glad the service itself met your expectations, however I'm sorry getting through to your service advisor was difficult. I hope your next visit is easier from start to finish.

August 29, 2026

Dealership Rating

Employee Rating

Very friendly. Eager to help. Prompt I was well pleased from original purchase to my first service!! Eager to help. Prompt I was well pleased from original purchase to my first service!! More

by MSJRHODES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I'm glad your experience with Jim Ellis Buick GMC Mall of Georgia has been positive from your original purchase through your first service visit. It's great to hear the team was friendly, helpful, and prompt. Thank you for sharing your feedback.

August 29, 2026

Dealership Rating

Employee Rating

Very friendly. Eager to help. Prompt I was well pleased from original purchase to my first service!! Eager to help. Prompt I was well pleased from original purchase to my first service!! More

by MSJRHODES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 31, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad your experience with Jim Ellis Buick GMC Mall of Georgia has been positive from your original purchase through your first service visit. It’s great to hear the team was friendly, helpful, and prompt. Thank you for sharing your feedback.

August 22, 2026

Dealership Rating

Employee Rating

Excellent service my part was ordered then I was able to drop my truck off drop my truck off More

by Kasistar1017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the great feedback. We’re glad your part was ordered quickly and that dropping off your truck was easy. We appreciate you choosing Jim Ellis Buick GMC Mall of Georgia.

August 20, 2026

Dealership Rating

Employee Rating

Brandon always gets me right. Always gives me heads up on everything. And always real with me Always gives me heads up on everything. And always real with me More

by LISANDRO.OTER12102

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 21, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five stars, Lisandro! We're glad Brandon consistently keeps you informed and provides straightforward, dependable service. We appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia!

August 19, 2026

Dealership Rating

Employee Rating

Initially brought my car in for a routine oil change, and a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were completed. :) More

by KATERTOTSMOM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 21, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five stars! We're glad Brandon went the extra mile to make the experience easier and keep you taken care of while your vehicle was being repaired. We truly appreciate your trust in Jim Ellis Buick GMC Mall of Georgia!

August 14, 2026

Dealership Rating

Employee Rating

Excellent. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. More

by Weirtj52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five‑star review. We’re glad the service entrance scanner made check‑in quick and easy. We appreciate your visit to Jim Ellis Buick GMC Mall of Georgia.

August 13, 2026

Dealership Rating

Employee Rating

Friendly respectful. My issue was that my Yukon didn't come with a wheel unlock key and instead of just being able to sell me a key or give me one I had to buy an entire My issue was that my Yukon didn't come with a wheel unlock key and instead of just being able to sell me a key or give me one I had to buy an entire new set of wheel locks with a key. More

by DAZAR24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the four‑star review. We’re glad your visit was friendly and respectful, and we appreciate your feedback regarding the wheel lock key. Thank you for choosing Jim Ellis Buick GMC Mall of Georgia.

July 28, 2026

Dealership Rating

Employee Rating

Brandon managed my service and troubleshooting the fluids that helped. Svc tech was great at explaining technology. that helped. Svc tech was great at explaining technology. More

by LEEBUTTS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 01, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!