Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
65 Reviews
4.5

65 Reviews

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65 Reviews of Tom Floystrop

April 28, 2026

Dealership Rating
Employee Rating

The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More

by HITMANJA177
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Brandon Cannon

April 14, 2026

Dealership Rating
Employee Rating

I asked about Road Force Balance due to an out round tire. No help whatsoever. More

by dogslaves1472
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Ebel

Apr 26, 2026

Jim Ellis Buick GMC Mall of GA responded

We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0884 at your earliest convenience and we will do our best to resolve this with you.

April 06, 2026

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One Two Three Four Five Six Seven Eight Nine Ten Lem Twelve Thir Fourt Fif More

by jshipp1
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your high rating. If you have any further questions, please don't hesitate to reach out!

April 03, 2026

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Employee Rating

Customer service is great. Staff is courteous. Service department is very efficient and gets things done in a timely manner. More

by pegnper
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Melissa Toole

Apr 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 12, 2026

Dealership Rating
Employee Rating

Found the fuel management system was malfunctioning. Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was res More

by Jerry C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Floystrop

Mar 19, 2026

Jim Ellis Buick GMC Mall of GA responded

Jerry, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

Dealership Rating
Employee Rating

They're courteous fast clean and thorough I really enjoyed the experience first time there More

by RUSS.SCHREIBMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2026

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Employee Rating

The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

Dealership Rating
Employee Rating

Excellent experience! My visit was on time and all the issues were covered. The service department is great! More

by ameade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Morris Walker

Jan 23, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

Dealership Rating
Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2026

Dealership Rating
Employee Rating

Service was quick and complete. The agent was very professional and it's surrounding felt safe and as a repeat satisfied customer I will continue to use Jim Elliis Buick GMC Mall o More

by churchagapeblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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