Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tom Floystrop

Overview Reviews (70)

Contact Me

View All Employees

< View All Employees

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me

4.5

70 Reviews

Overview Reviews (70)

4.5

70 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Tom Floystrop

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

70 Reviews of Tom Floystrop

July 15, 2026

Dealership Rating

Employee Rating

Got my warranty repairs done fast and kept me updated throughout the whole process. Had to wait for a loaner but let me know in advance when one would be available so I could plan around dropping my veh throughout the whole process. Had to wait for a loaner but let me know in advance when one would be available so I could plan around dropping my vehicle off. More

by DENNIS@NASHPROPERTIES.NET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 17, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2026

Dealership Rating

Employee Rating

Five star service for my recent oil change. Service advisor Tom took care of everything while I waited comfortably in the waiting area with big screen tv and good coffee. Everyone at Jim Ellis Service advisor Tom took care of everything while I waited comfortably in the waiting area with big screen tv and good coffee. Everyone at Jim Ellis MOG is friendly and helpful.. highly recommend them ⭐️⭐️⭐️⭐️⭐️ More

by LEE45377

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

May 29, 2026

Dealership Rating

Employee Rating

ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes, Melissa Toole, Brandon Cannon, Charles Prayor

Report | Print

Jun 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!

May 28, 2026

Dealership Rating

Employee Rating

Great service will recommend to anyone ed gets 5andabove for all his help 👍 thanks again for all his help 👍 thanks again More

by ICEPICK70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Sami Karaki, James Stecker, Ed Barnes, Melissa Toole, Charles Prayor, Jason Hunter

Report | Print

Jun 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 06, 2026

Dealership Rating

Employee Rating

When I brought my truck in all my concerns were addressed very pleased with the service. very pleased with the service. More

by SHAWNB302

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Toole , Chris in sales Department

Report | Print

May 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2026

Dealership Rating

Employee Rating

The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More

by HITMANJA177

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Brandon Cannon

Report | Print

May 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 14, 2026

Dealership Rating

Employee Rating

I asked about Road Force Balance due to an out round tire. No help whatsoever. tire. No help whatsoever. More

by dogslaves1472

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Craig Ebel

Report | Print

Apr 26, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0884 at your earliest convenience and we will do our best to resolve this with you.

April 06, 2026

Dealership Rating

Employee Rating

One Two Three Four Five Six Seven Eight Nine Ten Lem Twelve Thir Fourt Fif Two Three Four Five Six Seven Eight Nine Ten Lem Twelve Thir Fourt Fif More

by jshipp1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your high rating. If you have any further questions, please don't hesitate to reach out!

April 03, 2026

Dealership Rating

Employee Rating

Customer service is great. Staff is courteous. Service department is very efficient and gets things done in a timely manner. Staff is courteous. Service department is very efficient and gets things done in a timely manner. More

by pegnper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Melissa Toole

Report | Print

Apr 09, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 12, 2026

Dealership Rating

Employee Rating

Found the fuel management system was malfunctioning. Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was res Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was resolved and truck was ready to be picked up. More

by Jerry C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Floystrop

Report | Print

Mar 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Jerry, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!