Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
69 Reviews
4.5

69 Reviews

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69 Reviews of Tom Floystrop

June 26, 2026

Dealership Rating
Employee Rating

Five star service for my recent oil change. Service advisor Tom took care of everything while I waited comfortably in the waiting area with big screen tv and good coffee. Everyone at Jim Ellis More

by LEE45377
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

May 29, 2026

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ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA
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Recommend Dealer
Yes
Jun 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!

May 28, 2026

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Great service will recommend to anyone ed gets 5andabove for all his help 👍 thanks again More

by ICEPICK70
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Recommend Dealer
Yes
Jun 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 06, 2026

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When I brought my truck in all my concerns were addressed very pleased with the service. More

by SHAWNB302
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole , Chris in sales Department

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2026

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The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More

by HITMANJA177
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Brandon Cannon

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 14, 2026

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I asked about Road Force Balance due to an out round tire. No help whatsoever. More

by dogslaves1472
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Craig Ebel

Apr 26, 2026

Jim Ellis Buick GMC Mall of GA responded

We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0884 at your earliest convenience and we will do our best to resolve this with you.

April 06, 2026

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One Two Three Four Five Six Seven Eight Nine Ten Lem Twelve Thir Fourt Fif More

by jshipp1
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Recommend Dealer
Yes
Apr 11, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your high rating. If you have any further questions, please don't hesitate to reach out!

April 03, 2026

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Customer service is great. Staff is courteous. Service department is very efficient and gets things done in a timely manner. More

by pegnper
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Melissa Toole

Apr 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 12, 2026

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Employee Rating

Found the fuel management system was malfunctioning. Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was res More

by Jerry C
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Recommend Dealer
Yes

Other Employees Tagged: Tom Floystrop

Mar 19, 2026

Jim Ellis Buick GMC Mall of GA responded

Jerry, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

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They're courteous fast clean and thorough I really enjoyed the experience first time there More

by RUSS.SCHREIBMAN
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Recommend Dealer
Yes
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