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Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
79 Reviews
4.6

79 Reviews

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79 Reviews of Tom Floystrop

October 29, 2026

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The guy Charles was super rude and not answering my questions, and he treated me very poorly. The white guy that sat next to Charles was super nice and considerate. I forget his name. More

by KELVINSANCHEZ41
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

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October 20, 2026

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Tom Floystrop is tops with me. Outstanding service. Thank you. Tom and service team rock More

by Red Cross
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Recommend Dealer
Yes
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Oct 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 20, 2026

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Tom is tops in my book. The service team is great too. Thank you again. My car feels like it is new again at 11 years old and 140K miles. More

by Red Cross
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Oct 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 18, 2026

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Great customer service. Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently f More

by kwynn1004
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Melissa Toole, Brandon Cannon, Charles Prayor, Monica Hernandez

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Oct 19, 2026

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2026

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Thorough service, inspections are thorough and the employees are polite, professional and listen well and are attentive to the customer. More

by SWPLATE57
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Oct 10, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2026

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James is always a great help. He explains the best service for my car . He keeps me updated throughout the service. More

by chasd1974
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Dominic Fiorentino

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Oct 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2026

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I enjoyed the service I received while waiting to get my oil changed. They were fast and efficient. More

by CYOUNG8605
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Recommend Dealer
Yes
Print
Sep 12, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, We are glad to hear your oil change went so smoothly. It is great to know the team at Jim Ellis Buick GMC Mall of Georgia kept things moving so you could get back to your day without a long wait. Thanks for taking a moment to share this with us.

September 08, 2026

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Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good More

by j_amador03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Melissa Toole, Brandon Cannon, Charles Prayor, Monica Hernandez, Dominic Fiorentino

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Sep 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad to hear your truck is running great after your visit. It’s also nice to know the service team at Jim Ellis Buick GMC Mall of Georgia treated you well from the moment you checked in. We appreciate you trusting us with your truck!

September 08, 2026

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Ed Barnes as always took great care of me. When I realized my car was gonna take longer than I expected, Ed saved the day and ordered me an uber/lyft and I made it on time to my doctors appoin More

by IMEJIAS35
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Charles Prayor

Print
Sep 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s great to hear Ed Barnes took such good care of you once again. I’m glad he was able to arrange a ride so you could make it to your doctor’s appointment on time. Thank you for sharing your experience!

July 15, 2026

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Got my warranty repairs done fast and kept me updated throughout the whole process. Had to wait for a loaner but let me know in advance when one would be available so I could plan around dropping my veh More

by DENNIS@NASHPROPERTIES.NET
Service Price Transparency
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Recommend Dealer
Yes
Print
Jul 17, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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