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Brandon Cannon
Brandon Cannon at Jim Ellis Buick GMC Mall of GA

Brandon Cannon

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Brandon Cannon

September 17, 2026

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We did not have an appointment and Brandon worked with us to get the service required. More

by genehallret
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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September 16, 2026

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Everything was great My issue was resolved very quickly and professionally. I had a great experience More

by Friedman.kevin
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Sep 17, 2026

Jim Ellis Buick GMC Mall of GA responded

Kevin, we’re glad your issue was resolved quickly and professionally at Jim Ellis Buick GMC Mall of Georgia. It’s great to know the whole experience went so well. We appreciate you choosing us!

September 08, 2026

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They fixed the problem. Even though it wasn't done the first time, they acknowledged the issue and got it right. More

by Sobczakdavid
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Sep 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi David, I’m glad the team took the time to address the issue and get it resolved properly. We know it’s frustrating when something isn’t fixed the first time, so I’m glad they acknowledged what happened and made sure to get it right. Thank you for giving us the opportunity to make it right.

September 08, 2026

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Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good More

by j_amador03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Ed Barnes, Melissa Toole, Charles Prayor, Tom Floystrop, Monica Hernandez, Dominic Fiorentino

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Sep 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad to hear your truck is running great after your visit. It’s also nice to know the service team at Jim Ellis Buick GMC Mall of Georgia treated you well from the moment you checked in. We appreciate you trusting us with your truck!

September 05, 2026

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Customer service is ALWAYS top tier The service department always provides hands down the best customer service of any GMC dealership I have dealt with in the past More

by LSJ
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Sep 07, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s wonderful to hear that the service department at Jim Ellis Buick GMC Mall of Georgia has consistently given you such a great experience. Knowing you’ve worked with other GMC dealerships and still consider our customer service the best really says something. Thank you for continuing to trust our service team with your vehicle.

September 02, 2026

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The service was great. Brandon communicated well with me and explained the possible problem and the solution. I would continue working with Brandon when I get my vehicle se More

by CHRISJONES0580
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Sep 04, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi Chris, it really means a lot to hear that Brandon took such good care of you on your recent visit to Jim Ellis Buick GMC Mall of America. We are glad he kept you informed, explained what was going on, and made sure you understood the possible issue and solution. It is great knowing you feel comfortable coming back to Brandon for your future service needs.

August 29, 2026

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Need better phone system hard to get to your service advisor. Thank you for the service. More

by jbap1.@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Aug 31, 2026

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the feedback. I'm glad the service itself met your expectations, however I'm sorry getting through to your service advisor was difficult. I hope your next visit is easier from start to finish.

August 29, 2026

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Employee Rating

Take care of my needs properly and make sure the vehicle performed well. Continue to take care the needs of there customer. More

by jbap1.@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Aug 31, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five‑star review. We’re glad the team took care of your needs properly and made sure your vehicle performed well. We appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia.

August 29, 2026

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A major problem was resolved with motor issues. The service support was informative and helpful step by step. More

by jbap1.@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

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Aug 31, 2026

Jim Ellis Buick GMC Mall of GA responded

Hello, I'm glad your vehicle's motor issue was taken care of to your satisfaction. It's especially good to hear that the service team at Jim Ellis Buick GMC Mall of Georgia provided clear updates throughout the repair. Thank you for sharing your experience.

August 29, 2026

Dealership Rating
Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. More

by jbap1.@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

Print
Aug 31, 2026

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the feedback. I'm glad the service itself met your expectations, however I'm sorry getting through to your service advisor was difficult. I hope your next visit is easier from start to finish.

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