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Brandon Cannon

Overview Reviews (138)

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Brandon Cannon

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

138 Reviews

Overview Reviews (138)

4.6

138 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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138 Reviews of Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. advisor. Thank you for the service. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

Take care of my needs properly and make sure the vehicle performed well. Continue to take care the needs of there customer. performed well. Continue to take care the needs of there customer. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

A major problem was resolved with motor issues. The service support was informative and helpful step by step. The service support was informative and helpful step by step. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

Need better phone system hard to get to your service advisor. Thank you for the service. advisor. Thank you for the service. More

by jbap1.@aol.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

Very friendly. Eager to help. Prompt I was well pleased from original purchase to my first service!! Eager to help. Prompt I was well pleased from original purchase to my first service!! More

by MSJRHODES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

August 29, 2026

Dealership Rating

Employee Rating

Very friendly. Eager to help. Prompt I was well pleased from original purchase to my first service!! Eager to help. Prompt I was well pleased from original purchase to my first service!! More

by MSJRHODES

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

August 22, 2026

Dealership Rating

Employee Rating

Excellent service my part was ordered then I was able to drop my truck off drop my truck off More

by Kasistar1017

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the great feedback. We’re glad your part was ordered quickly and that dropping off your truck was easy. We appreciate you choosing Jim Ellis Buick GMC Mall of Georgia.

August 20, 2026

Dealership Rating

Employee Rating

Brandon always gets me right. Always gives me heads up on everything. And always real with me Always gives me heads up on everything. And always real with me More

by LISANDRO.OTER12102

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 21, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five stars, Lisandro! We're glad Brandon consistently keeps you informed and provides straightforward, dependable service. We appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia!

August 19, 2026

Dealership Rating

Employee Rating

Initially brought my car in for a routine oil change, and a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were a transition leak was discovered. Brandon did every helpful thing possible for me, including arranging a rental car for me to use while repairs were completed. :) More

by KATERTOTSMOM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 21, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five stars! We're glad Brandon went the extra mile to make the experience easier and keep you taken care of while your vehicle was being repaired. We truly appreciate your trust in Jim Ellis Buick GMC Mall of Georgia!

August 14, 2026

Dealership Rating

Employee Rating

Excellent. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. The scanner at the service entrance eliminated any need for giving out vehicle info. Made check in very easy. More

by Weirtj52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Aug 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the five‑star review. We’re glad the service entrance scanner made check‑in quick and easy. We appreciate your visit to Jim Ellis Buick GMC Mall of Georgia.