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Brandon Cannon

Overview Reviews (156)

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Brandon Cannon

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

156 Reviews

Overview Reviews (156)

4.6

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Brandon Cannon

October 29, 2026

Dealership Rating

Employee Rating

Took advantage of the buy 3 get 1 free tire special and also had front and rear brakes. The Service Department did a great job and the car drives so much better. There was also an online rebate for the b also had front and rear brakes. The Service Department did a great job and the car drives so much better. There was also an online rebate for the brake pads that we were able to submit. Thanks! More

by JANETIRVINE01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

October 28, 2026

Dealership Rating

Employee Rating

Brandon was awesome! He was very understanding to my brokenness! He told me what I needed! He was very understanding to my brokenness! He told me what I needed! More

by ULEJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 30, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2026

Dealership Rating

Employee Rating

Everything went well. Brandon called me multiple times to update me on the status of the vehicle. Brandon called me multiple times to update me on the status of the vehicle. More

by CTONYG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 27, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 18, 2026

Dealership Rating

Employee Rating

Great customer service. Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently f Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently feel comfortable with the care of my vehicle for sustainable performance. Thanks, GMC Mall of Georgia! More

by kwynn1004

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Melissa Toole, Charles Prayor, Tom Floystrop, Monica Hernandez

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2026

Dealership Rating

Employee Rating

Very positive , professional and accommodating. We will definite visit that location again for service . Extremely pleased . We will definite visit that location again for service . Extremely pleased . More

by BCARTER0621

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

October 14, 2026

Dealership Rating

Employee Rating

It was efficient and welcoming. Brandon even did some extra research to help me with my vehicle Brandon even did some extra research to help me with my vehicle More

by JUSTINCHARACTER23

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Justin, thank you for your wonderful review! I'm thrilled to hear that you found our service efficient and welcoming, and that Brandon went the extra mile to support you with your vehicle. We truly appreciate your trust in us and look forward to serving you again in the future!

October 08, 2026

Dealership Rating

Employee Rating

I was very informed on my issue and updated regularly throughout the process. Brandon was very good to work with. throughout the process. Brandon was very good to work with. More

by leei1978

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2026

Dealership Rating

Employee Rating

At this store the service was very clean and organized and they were very quick to help me. and they were very quick to help me. More

by JWarren

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominic Fiorentino

October 07, 2026

Dealership Rating

Employee Rating

Told me what the time was going to be for my service while I waited. Gave me an update while I was waiting and beat the time he promised by 15 min. while I waited. Gave me an update while I was waiting and beat the time he promised by 15 min. More

by Jmichaelfranklin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

October 06, 2026

Dealership Rating

Employee Rating

Thorough service, inspections are thorough and the employees are polite, professional and listen well and are attentive to the customer. employees are polite, professional and listen well and are attentive to the customer. More

by SWPLATE57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Floystrop

Oct 10, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!