Brandon De Soto

I would strongly caution anyone considering doing business with Dallas Lease Returns and salesperson Brandon DeSantos. My experience has been one disappointment after another. Initially, I asked for business with Dallas Lease Returns and salesperson Brandon DeSantos. My experience has been one disappointment after another. Initially, I asked for documentation showing repairs that were supposedly completed on a vehicle. When I requested an invoice, I was told the vehicle had already been sold, so I dropped the issue and moved on. Later, my wife ended up pursuing the same vehicle through a different salesperson. For reasons I still don't understand, Brandon DeSantos was involved in the transaction again. My wife was told that the vehicle would be delivered and relied on those representations when purchasing the car from out of state. After the deal was completed, the story changed, and now they do not want to deliver the vehicle as promised. Throughout this process, there has been a constant pattern of conflicting information, broken promises, and poor communication. We have text messages documenting many of these conversations, which makes the situation even more frustrating. Buying a vehicle should be based on trust and honesty. Unfortunately, that was not our experience. If you are considering purchasing from Dallas Lease Returns, I recommend getting every promise in writing and verifying that all terms are fulfilled before completing the transaction. Based on my experience, I would not do business with Brandon DeSantos again. More

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Brandon was awesome to work with. He was very personable, professional and knowledgeable. I will recommend him and Dallas Lease Returns to family and friends. He was very personable, professional and knowledgeable. I will recommend him and Dallas Lease Returns to family and friends. More

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Brandon was awesome and very personalable. Easy to work with. Would definitely use him again ti buy a car Easy to work with. Would definitely use him again ti buy a car More

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friendly but not pushy. Very personable.. great experience. Will definitely recommend people to do business with him. Very personable.. great experience. Will definitely recommend people to do business with him. More

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I recently purchased a vehicle from Dallas Lease Returns and I couldn't be happier with the experience. Brandon De Soto was fantastic to work with from start to finish. He was incredibly responsive, kept me and I couldn't be happier with the experience. Brandon De Soto was fantastic to work with from start to finish. He was incredibly responsive, kept me informed throughout the entire process, and made everything as smooth and stress-free as possible. What really set him apart was his dedication to customer service. Brandon went above and beyond to get the deal done, even missing dinner one evening to make sure everything was taken care of. That level of commitment is hard to find these days and speaks volumes about how much he cares about his customers. If you're looking for a vehicle and want to work with someone who is honest, communicative, and truly invested in helping you, I highly recommend Brandon and the team at Dallas Lease Returns. It was a great experience, I definitely buy from them again! More

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Brandon was easy to deal with. Solution-driven and honest. Really look forward to to working with him again Frank S. Solution-driven and honest. Really look forward to to working with him again Frank S. More

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Brandon was professional, knowledgeable and patient. He listened and worked with us within our budget. He listened and worked with us within our budget. More

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Brandin is absolutely fantastic. We live outside of the state , and I had never purchased a car out of state before. He sent me videos of the vehicle along with any and all informa We live outside of the state , and I had never purchased a car out of state before. He sent me videos of the vehicle along with any and all information I needed to make an informed decision. The car I was looking at was sold before I could make a decision , so I do recommend putting that deposit down if you find something you are interested in. We ended up not able to purchase a vehicle , but I will most definitely be back in touch with Brandon for the next purchase. More

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Brandon went above and beyond, found my exact car, valued my trade, and ensured satisfaction. my trade, and ensured satisfaction. More

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Brandon is fantastic. He is honest and genuine. I will tell everyone I know about him. As far as DLR, this is how car buying should be. Fair and transparent pricing. No He is honest and genuine. I will tell everyone I know about him. As far as DLR, this is how car buying should be. Fair and transparent pricing. No sleight of hand. No gimmicks. Just good vehicles for a good price. This is my second to buy from them. I will buy again in the future. And as long as Brandon is here, I will work directly with him! More

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