Brandon Flem | Page 2

Did everything over the phone . wife went to dealership. No one showed her how to work the features and I don't know who Brandon Flem is. wife went to dealership. No one showed her how to work the features and I don't know who Brandon Flem is. More

by LAURENLEVITON Verified Customer Verified Customer

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Jackie, my salesman is the best! Will definitely send future customers to him! Wonderful people! Will definitely send future customers to him! Wonderful people! More

by jensational Verified Customer Verified Customer

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Had what I wanted for a price I was willing to pay. And they worked with me to get everything done. Probably the best new vehicle purchasing experience I've ever had And they worked with me to get everything done. Probably the best new vehicle purchasing experience I've ever had More

by j_reeser Verified Customer Verified Customer

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I had a negative experience and feel misled. I specifically requested Ford Protect, but the dealer sold me a third‑party warranty, assuring me that it was the same and that “this is what all de I specifically requested Ford Protect, but the dealer sold me a third‑party warranty, assuring me that it was the same and that “this is what all dealers sell.”After contacting Ford directly, I was informed that this warranty is NOT Ford Protect.Had I been given accurate information, I would not have agreed to this warranty. This was misleading and unprofessional. More

by Kelly Reyes Verified Customer Verified Customer

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Great service. Worked through locating and preparing a vehicle for same day service Mike was outstanding and located a vehicle, cleaned and prepped it and had me dr Worked through locating and preparing a vehicle for same day service Mike was outstanding and located a vehicle, cleaned and prepped it and had me driving away same day More

by Jam439 Verified Customer Verified Customer

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Excellent service, friendly staff and great communication! Had a very pleasant experience all my questions were answered was able to test drive vehicle communication! Had a very pleasant experience all my questions were answered was able to test drive vehicle More

by eveliarico Verified Customer Verified Customer

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Honestly kinda quick I felt like Jackie and Chad kept me posted about the situation why it taking so long it didn't rather quick posted about the situation why it taking so long it didn't rather quick More

by robertbirdow Verified Customer Verified Customer

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Great experience It was a great experience and would definitely be using the dealership and Joey again if I decide to purchase another vehicle definitely be using the dealership and Joey again if I decide to purchase another vehicle More

by Danarmstrong Verified Customer Verified Customer

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Great Customer Service overall. This vehicle is our 6th vehicle purchased. I believe that I can say my wife and I have had our fair share of experience purchasing vehicles. Inna This vehicle is our 6th vehicle purchased. I believe that I can say my wife and I have had our fair share of experience purchasing vehicles. Inna was our Sales Representative and she went above our expectations for buying a new car. She was very fast and responsive. She didn't leave us waiting, and everything we asked she had a great answer. If she didn't know she found out, instead of feeding us nonsense. Our Sales Manager was Brandon. Another really great experience working with him. I was pre-approved by my credit union, but in the end I did get financed through Ford and they were able to beat my credit union. Surprising, but happy that worked out in our favor. Last but not least, Braylon was our finance manager. He was great to work with finalizing the deal. We brought our kids and my wife was in the car with them. Braylon made it easy and convenient for my wife, we were able to complete the paper work outside so we didn't have to worry about bringing the kids inside and them running crazy! Big thank you to Grand Prairie Ford. I'd definitely recommend them for new car sales. Thank you Inna, Brandon, and Braylon! More

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Everyone was very friendly and professional. The process was quick and clear. Kyle's service was exceptional. The process was quick and clear. Kyle's service was exceptional. More

by logandaganhardt Verified Customer Verified Customer

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