Brandon Greeley | Page 3

Professional yet comfortable pressure free experience! Bryan answered all our questions, kept us informed at all times, and made the whole buying experience easy and enjoyable. We enjoyed experience! Bryan answered all our questions, kept us informed at all times, and made the whole buying experience easy and enjoyable. We enjoyed our side talks with him as well! Brad made the tedious paperwork so easy and we enjoyed visiting with him during the process. Brandon introduced himself and was nice to visit with and made us feel welcome The whole experience was great! Never thought we'd say that about a car buying experience! More

by SBSCHARPING Verified Customer Verified Customer

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Had no problems, great experience with James Smallins , he kept in touch to make sure I knew what all the futures meant. he kept in touch to make sure I knew what all the futures meant. More

by BARB_KACZMAREK Verified Customer Verified Customer

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Clean service dept very friendly always updating me on service needs fixes my vehicle correctly the first time. Very satisfied with Kia Service service needs fixes my vehicle correctly the first time. Very satisfied with Kia Service More

by MARYMARGARET.MORRISSEY Verified Customer Verified Customer

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Outstanding service, Noah, Kody and Nimo where absolutely amazing people to connect with on getting a car. amazing people to connect with on getting a car. More

by DYLPEC Verified Customer Verified Customer

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Well I was promised several things that I found it did not come with even the manual says it does but I don't see it. not come with even the manual says it does but I don't see it. More

by TCG2KI Verified Customer Verified Customer

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I paid cash and receive nothing, had to wait 4 months for my 2nd second of keys. The new vehicle are coming with two hole license plate holder, and when you go to a car wash the machine broke the cheap ho my 2nd second of keys. The new vehicle are coming with two hole license plate holder, and when you go to a car wash the machine broke the cheap holder from the dealership for there promotions, plate bended. The WI law you need two plate to drive, and that's why you receive two plates. Plus, they over ran my credit score causing me to lose 19 points, so they can get a sales which they're over prices. I need to be Verify/Verification due to a Victim of Thief Fraud. More

by MS.PURPLE.SNOOKIE Verified Customer Verified Customer

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Working with Nick was an absolute pleasure. Process was very smooth and I appreciated his attention to details. Took the time to make sure I was comfortable with everything Process was very smooth and I appreciated his attention to details. Took the time to make sure I was comfortable with everything More

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Everyone from Nick to Kody to Brad were very helpful and smoothed out any bumps along the way.. happy to finally have my new Sportage. smoothed out any bumps along the way.. happy to finally have my new Sportage. More

by GOAL35 Verified Customer Verified Customer

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I ENJOYED WORKING WITH LEE, BRANDON AND CLAY! THEY ARE ALL VERY PROFESSIONAL, HELPFUL AND UNDERSTANDING. WHAT CAN I SAY, IT TOOK 13 MONTHS TO GET THAT AMAZING 2022 TELLURIDE, BUT IT WAS WORTH THEY ARE ALL VERY PROFESSIONAL, HELPFUL AND UNDERSTANDING. WHAT CAN I SAY, IT TOOK 13 MONTHS TO GET THAT AMAZING 2022 TELLURIDE, BUT IT WAS WORTH THE WAIT!!! THANKS GUYS, More

by DEFURIO1945 Verified Customer Verified Customer

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My overall purchase was great. Beatrice was phenomenal! I had to order my car and when it arrived Brandon gave me a great trade in value for my vehicle. So for that I give five sta Beatrice was phenomenal! I had to order my car and when it arrived Brandon gave me a great trade in value for my vehicle. So for that I give five stars. My only issue is when finalizing the purchase Kody had already factured into my monthly loan payment a $2,995 for extended warranty coverage. When my boyfriend questioned why the need for additional warranty coverage when Kia offers a 5YR/60K mile warranty, Kody replied no it is 3YR or 36K miles. My boyfriend and I looked at each other puzzling. My boyfriend then said we thought is was 5YR/60K. Kody mentioned if the touch screen were to go out it could cost upto 2,500 to replace. So with that example we decided to take the extra coverage. The following day, Sunday, when my boyfriend was reading the window sticker it clearly stated 5YR/60K warranty. When checking the Kia website it states only AUDIO is 3YR/36K. Hence the touch screen example. So on Monday my boyfriend stops at the dealership and spoke to Kody requesting a refund for the $2,995. Yes, it will be refunded however, the intial monthly payment (including the additional warranty coverage) will remain the same and not be lowered. Not happy about that! We questioned the 3YR or 5YR and yet were told it was 3YR. We were misled and misinformed. However, Beatrice was great, patient and a delight to work with so we will definitely see her for our future vehicle purchases. More

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