Brandon Gurley | Page 2

I like the service that I Receive at Mercedes-Benz. The Service Rep Aly Is extremely helpful and makes me feel like he really cares about me, and providing good service on my car to resolve any problem The Service Rep Aly Is extremely helpful and makes me feel like he really cares about me, and providing good service on my car to resolve any problems that I have. I truly like the excellent customer service. I like to sit in waiting area, which is Extremely comfortable. The only complaint I have is that the snacks that you provide a full of sugar and carbs and not healthy. It would be nice if you have little fruit cups, fruit, mini sandwiches, skinny popcorn, nuts, mints.and cans or bottles of different juices. Since people have to wait often 2 or more hours. If a microwave and refrigerator was available it would nice if it was stocked with breakfast and lunch sandwich that could be heated up. I think something’s like that would be a huge improvement. It would make your customers feel appreciated. After all people are spending lots of money, If none of this works perhaps, having the porters make a run to get a sandwiches from a local area business. The dealership could afford to spend $10.00 on each customer to have a good experience. Thank you for looking at my suggestions. More

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Great personal attention Took care of my wife and I , very thankful Highly recommend, very satisfied very thankful Highly recommend, very satisfied More

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Everything was handled well in a tough environment—glad to see the dealership back on its feet. to see the dealership back on its feet. More

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It is always a pleasure dealing with MB of Plano. They always make it so easy to work with. They always make it so easy to work with. More

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Did a great job! The team was very helpful and was in and out for my B7 maintenance. The team was very helpful and was in and out for my B7 maintenance. More

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Brandon Gurley, Certified Sales Consultant, provided excellent service and was very knowledgeable of the specific SUV we purchased. The staff involved with the new SUV purchased were professional, frien excellent service and was very knowledgeable of the specific SUV we purchased. The staff involved with the new SUV purchased were professional, friendly, and made us feel like part of the dealership family. Nick Williams in the Finance Dept. was very informative and helpful when discussing the financing and warranty agreements. The overall experience was very satisfying and would recommend purchasing a vehicle from the Plano Dealership and Brandon Gurley. More

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My experience at MB Plano was phenomenal. I appreciate the kindness I received. I will definitely be recommending MB Plano to family and close friends. the kindness I received. I will definitely be recommending MB Plano to family and close friends. More

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Great place, great service, very friendly, great service department, this is the second car from them and I would recommend them and would go back for next new car department, this is the second car from them and I would recommend them and would go back for next new car More

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The entire visit was awesome. My salesperson Brandon Gurley was attentive, friendly, and professional. The dealership was clean, and accommodating.I will refer others.Thanks! Gurley was attentive, friendly, and professional. The dealership was clean, and accommodating.I will refer others.Thanks! More

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Mercedes Benz of Plano is a stellar dealership across the board. Not only service department, but also roadside assistance 24/7 and the sales department. I am 500% satisfied every single time. :) board. Not only service department, but also roadside assistance 24/7 and the sales department. I am 500% satisfied every single time. :) More

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